Motor vehicle accident damage claim enforcement
- defence against inflated or unreasonable claims
- Motor Insurance disputes - claim declines

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

Car accident damage claim enforcement

Rebutting unfair settlement offers

Insurance claim declines or dismissal

Defence against unreasonable or inflated claims

Support pursuit in any MVA matters, in South Africa

Road Accident Management & Legal Action

We are car accident damage compensation recovery specialists

as well as experts to defend against unreasonable or inflated claims.

E-mail to RAMLA link

Contact us by E-mail

Claim Issues RAMLA - car accident damage claim service South Africa

Do you have an issue with any kind of Car Accident claims, disputes, rejected claims or the need of enforcing your traffic accident compensation, in South Africa?

Accident claim proceedure

You may contact RAMLA at all times, free of charge for advice, even at late hours or on weekends as well as public holidays.

Via email you are welcome 7/24 and receive a response in reasonable short period of time. Phone calls are less effective, but can be utilised, during business times.

RAMLA - car accident damage claim service South Africa

RAMLA is a specialised legal Expert in regard to Motor Vehicle Accident damage compensation enforcement, or assistance in defensive actions against unreasonable or inflated claims.

Our highly skilled and experienced team of experts work decisive, swift and economically affordable, to solve car accident issues.

Any Questions?

Contact us now by email and check out, if and what, we can do for you.

Our free initial case analyse offer is available for you NOW, free of any charge or obligation.

This free offer is worth almost as much as the costs for briefing your local Attorney where he/she takes your case instructions.

So don't hesitate contacting us, as it's easy, comfortable and will be answered knowledgeable in short period of time.

No appointment, no office visit and no costs, just an email to know more after briefing us.

      car accident in South Africa

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The content and information supplied are linked and legally associated to the disclaimer, supplied at the end of the page and for private individual purposes only.


Accident damage compensation claim proceedure

In a matter of - Car Accident compensation, - don't be fooled - badly treated - and - do not accept unfair Settlement - offers

             If anything doesn't go to plan, - get professional support.             RAMLA may just be the right service

Motor car road traffic accident damage recovery, is what our subject is all about.

Below please find some issues and occurrences of common interest, listed and linked.

Car accident issues that matters most:

      facilitating a claim

claim against the liable party causing the car accident   enforcing full and fair compensation . . .
     insured driver/owner

     not insured motorist

     3rd party claim

     reluctant party

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   value of damages

   Calculation of damages

   Quote or assessing

   severe damage -
      write off - total loss,
      scrap, salvage

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   Insurance claim evaluation, decline, dispute


   3rd party claim

   comprehensive claim

      violation of terms (t&c)

      in regard to investigations

   declined claim

   insuficient settelement


   Precedent / case law

   Defend Recovery Action


Should you do not find the issue you are looking for, contact RAMLA (Road Accident Management & Legal Action), as one of the most experienced experts in matters of car accident damage recovery claims.

We however believe the issue in question will be found on one of the other pages on the

RAMLA comprehensive MVA - motor vehicle accident - Information Platform,

but as we haven't installed a search function, rather contact RAMLA, instead of waste time for a search.

There are sections in the main top selector, such as claim, assessment, legal and insurance matters; you may navigate to find what you're looking for.

Apply for RAMLA Membership NOW

Car accident damages as result of a traffic collision, always gives task and commonly hassles, unless one do have a compressive motor insurance cover that lives up to the promises made.

But unfortunately, that's not always the matter and if ordinary South African motorists are asked, if they believe and trust a valid claim is a guaranteed matter, one will hear a number, if not the majority of those questioned, doubting that it will be so.

car accident in South Africa   Your specialised expert to sort out MVA matters

                  Professional - competent - swift - decisive and affordable

         Issues with South African Motor Insurance companies

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Should a matter be taken to a court of law?

Most commonly the overwhelming number of disputes or claims can be solved in pre-litigation, but if no amicable solution can be found, matters sometimes need the escalation to a court of law to be solved.

It should be noted, that most of the deciders of claims, (insurance claim admins, claim evaluators or technicians, however called and other representatives, regularly do have no certified legal competences.

This means the decisions made to either accept or deny a claim are performed by persons with experience, but often not applying a legal background, taking all facts in consideration, but all too often rely on party statements, without a check on the balance of probabilities if that point of view may represent the correct situation, or act biased as to benefit schemes or other incentives, declining claims to cut down on compensation pay-outs.

Approaching a court of law give the certainty to have the case evaluated to the laws prevailing in accordance with the particular applicable situation, and after analysing the parties written arguments exchanged in the pleading phase of the trial, hearing the plaintiff and the defendant, as well as witnesses and thereafter the judicial officer will come to a decision, making it an order of court.

It is obviously clear, that such comprehensive analytic process will be by far better, than just accept an unjust decision of a person in charge, neglecting the basics of fairness to look onto a claim unbiased.

It may therefore be fairly well to accept the initial costs, coming with a legal action in a court of law, but given the evidence is supportive enough to convince the court on the basis of probabilities to decide in favour of the party, to get compensation and a refund of costs necessary to pursue the claim in court.

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The RAMLA web pages are designed to supply you with valuable information's to sort out material motor car accident compensation cases occurred in a traffic collision on South African roads.

Involved in a car accident in South Africa and like to know what to do?

You will find a lot information that can help you to claim for damages or to deal with disputed motor insurance claims and even to defend you, if you face an inflated high and unreasonable claim against you.

On your way looking for a professional car accident damage assessment, to quantify and calculate your traffic accident damages occurred one of the provinces of South Africa,

Gauteng - Freestate - Northern Cape - Limpopo - North West - Mpumalanga - KwaZuluNatal (KZN) - Eastern Cape - Western Cape -

you found the RAMLA web pages giving you some ideas about the pro and cons of an independent damage investigation and what you should look on to get a reliable accident damage report, helping you to proof the material claim, against the liable party or the motor insurance company.

Even if you are located in one of the mayor cities of the country such as Cape Town - Bloemfontein - Johannesburg - Soweto - Pretoria - Polokwane - Durban - East London - Port Elizabeth - or in the wider areas around those cities or wherever in the county you are,

RAMLA (Road Accident Management & Legal Action) can support you with various service options nationwide.

Working with RAMLA will of course be the most comfortable and economic support in pursuit of a legal compensation claim, whether against a 3rd party or directed to any motor insurance company in South Africa.

Motor car accidents happen on a daily basis, and in all the South African provinces, wherever you are, in Gauteng - Freestate - Northern Cape - Limpopo - North West - Mpumalanga - KwaZuluNatal (KZN) - Eastern Cape or in the Western Cape.

In the several provinces you find differences in the level of risks, according to traffic density, conditions of the roads, day and night times, weather conditions and many more.

A motor car accident rarely does happen just out of one singular fault. Mostly more influential factors and other negligent actions must get together causing a traffic accident at all,

when driving through Cape Town or Kahilitsha, Paarl, Parow, Calvinia, Springbok, Vredenburg, as Port Elizabeth, but not just there.

In all our South African cities and even in rural areas, are risks by travelling a vehicle on public roads. Be aware that most accidents happen in your very near neighbourhood or on your daily way to or from work in your home town Middelburg, Graff-Reinet, Somerset - East or Somerset West, Grahamstown, Bisho, Zwelisha or East London, due to the facts that one who is very familiar with this routine, will not be on the alert level one should be.

You can minimise to be dragged into an auto collision, if you concentrate on the traffic, abide by the basic precautions and don't contribute negligent in driving, by let's say texting or telephoning behind the steering wheel.

But even if you live in other small towns or mayor cities such as Umlazi, Durban, Pietermaritzburg, Potchefstroom, Port Elizabeth, Knysna, Krugersdorp, Oudtshorn, Mossel Bay or Worcester you have to be aware of the danger by making your trip.

Other road users may not be up to their best abilities, be drunk for example or driving a motor car that better should not be on the road, as it is not roadworthy and so poses risks to other motorists.

Just participate in local traffic within the towns and villages as Roberson, George, Kimberly, Rustenburg or Mabopane, you can be caught up in a vehicle crash at all times, despite you may drive carefully and respect the rules of the road. The other party is always even your risk.

Minimising the probability to be caught up in a road crash, especially in bustling cities such as Pretoria, Johannesburg, Soweto, Germiston, Rustenberg, Welkom, Bloemfontein, Polokwane , Durban or Cape Town, where high volumes of motorist getting along all day, the risk to be involved in a car accident is much higher than just travelling in quieter areas as Klerksdorp or Mahikeng.

The best will be, if you are on high alert all the time you drive a motor car. Taking care of keeping proper following distances which is a very good measure not to be involved in car accidents,

when you on the roads of Kimberly, Queenstown, Beaufort West, Prieska, Upington, Vryburg, De Aar, Belfast, Bethlehem, Kroonstad , Harrysmith, Mabane, Nelspruit or Ermelo.

In huge metropolis as Johannesburg or Cape Town where you deal with rush hours when commuters get to and from work in the morning and evening hours, the danger to be trapped up in a motor car accident are explicitly higher as to other traffic times.

If you have been unlucky dragged into an auto accident caused by another one or more motorist who drove negligent, not abiding the rules of the road or even careless and subsequent suffered material damages to your motor car, you want that the liable party pay compensation you for losses.

Caught up in a car accident in South Africa, may force a party to claim damages from the wrongdoer.

It may even be one need to defend against inflated or unrealistic claims.

Car accident lawyers and professional claim managers, enforcing traffic collision damages or defend irrational claims.

Caught up in a traffic collision were motor cars/vehicles been involved, most of the time material damage or damage to property such as cars or other amenities, will come along with the impact.

RAMLA do concentrate on material or financial damage compensation claims, to get another paid from the wrongdoer and liable party, in an accident scenario.

Such claim can be one directly against a wrongdoer in person, or dealing with representatives such as Lawyers or Motor Insurance Company claim deciders.

Any claim needs to be funded on evidence and factual arguments supported by proof.

It is often easier said as done, as proof comes in almost all cases from the circumstances of the accident and evidence need attention right at the scene of impact.

The bad thing however is, if it is missed and not thoroughly attended to, gathering and secure all facts possible, it is almost impossible to get such evidence time after the accident anymore.

It may happen that potential witnesses drive or go away, debris be cleared, faulty traffic lights be repaired, or CCTV footage deleted.

Pictures from the scene of the accident, document vehicle positions - damages etc., can only be taken, if and when cars are still be in place, which - once available - will have significant value in proofing and reconstruct the impact or scenario.

As much important evidence is in itself, it is evenly relevant to know how to use it.

The ultimate goal is to be compensated for losses.

This is what is needed to be knowledgably and competently addressed and achieved.

Once a claim is addressed, formulated and documented, still the reaction of other parties needs to be waited for and to be seen.

It is to no certainty that reporting a fair claim which is well documented, must lead the other party agree and accept and certainly pay the damages claimed.

Disputes can arise about the way all unfolded, the question of liability can be seen from different points of view, damage value or Quantum be under dispute and many more aspects of disputes can be raised, too much to get to in this column.

Unfortunately it can be another weak point, as many people only looking for some advice only a while or even after a longer period of time, past the actual accident, and visit Web Pages such as this one you browse now - too late, and in the meantime doing all they can to address a compensation action.

Many try to act on what may be at hand and they find and regard themselves to be fit for it.

This may work for a number of cases, as matters are clear and facts at hand are strong in its evidential role and the opponent or defendant do not argue unfair.

However it would be too optimistic to believe it is the normality. It is not, as it is almost the opposite, as many cases end up unsatisfactory.

Results or settlement offers may be incorrect in adjustment of liability, often named as contribution to the accident, by not adhere to all the duties, citing perhaps unreasonable precedents and/or allege and apply apportionment.

That may lead to significant losses, shortfalls or complete denial/repudiation of a claim.

Not any layman may be qualified to see through all of that and know if what one faces will be fair and correct.

We do believe it is worth taking time and effort to check on any doubt, before accepting.

Sometimes even bodily injuries - inflicting to human beings harm and pain - occur.

Even bodily injuries do have in some way a financial component and a victim need to be compensated in order to cope with recovery and subsequent costs etc.

However we the author of this Web Platform - RAMLA - we do not deal with bodily injuries claims.

Many specialised lawyers offer its services to solve matters, but the South African Government recommend a victim to first check and find out if one can claim without any specialist, in order not to spend a large portion of compensation on Lawyers fees.

We are specialised legal expert's in all respects to motor car accident damage compensation in South Africa

claiming damages, defending against unreasonable or inflated claims, working in Motor Insurance disputes, performing reviews or even claim or defend in actions in a Court of Law,

in those subjects over a long period of years, attending thousands of requests and serve clients for solutions, analysing, supporting and pursue material car accident claims, effective and economical.
Such excellent - but very affordable to the same time - service can be to your disposal, Nationwide in South Africa.

Road Accident Management & Legal Action (RAMLA) can professionally represent clients, taking care of their interests, which can be the solution you may look for.

You will find a lot of useful information on the RAMLA web pages

However, not each and every car accident compensation claim will be fair, correct and reasonable or may perhaps be inflated.

Proper defence against such unreasonable vehicle accident compensation claims or actions, will be crucial

Defending against inflated claims isn't as challenging as perhaps thought.

Utilising the right knowledge and decisive defence action, most unreasonable demands can be solved or stopped entirely.


RAMLA offers You:

Free initial claim evaluation

car accident in South Africa

Free case analysis

RAMLA offers a first free analyse into the details of a particular motor car accident, in order advising what will be your position, your aspects and the recommended way forward.

After checking the brief information - we like you to supply us with via email,- in order to determine the situation, especially the question of causation, liability and subsequent responsibility for compensation under South African traffic legislation and circumstances.

In cases of a motor insurance disputes, we look onto the merits and the reasons leading to the dispute, in order to advise.

What is needed to do so and best submitted via email to will be:

1. Brief information what had happened, the road situation, arguments others may utilise, your position/point of view of the matter, you look for initial advice.

2. A reference to damages and values are appreciated or one or two pictures of the damage may be submitted, so we can check about the rough damage value.

3. Probably a sketch of the scene of the accident, showing all the vehicles involved in positions - before - at impact - after impact (still stand) and further display important road marks, traffic signs, robots etc.

Kindly make sure you give us your initial briefing in your own words and don't just forward a full set of dispute information to be scrutinised, as this isn't part of the free advice offer.

Please further make sure your attaches do have a reasonable size, especially pictures, as some devices today take exorbitant and absolutely unnecessary high resolution pitures.

Contact RAMLA by following this email link   Contact      and secure a swift and free first advice, returned to you by email.

Should you want to know before you contact? Follow this link to   more info.

car accident in South Africa


Unsatisfying or even unfair Settlement offers, should be challenged and not just accepted.

Unfortunately most unfair settlement offers will come from South African motor insurance companies, which by no means, not always will have the merits to stand a challenge.

It is well worth to look into any unsatisfactory offer and chances for betterment should not be ignored.

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If you are involved in a car accident The procedure and pursuit of your claim for motor car accident damage compensation in South Africa (SA)

Procedure and pursuit to claim for traffic accident damages is complex and constitutes mainly out of two important sections, which have different rules to follow.

The first is when you need to claim for bodily injuries and the other is that of material motor accident compensation.

If you are involved in a car accident in South Africa and like to know what to do, please read more.

The bodily injuries compensation claim is to direct to the South African Road Accident Fund, installed by government to compensate all those who suffered personal injuries in absence of a general obligation to have a valid third party motor insurance. Unfortunately this web pages do not give you much of the input you like to have to know how to pursuit a claim for bodily injuries.


Loss to property or a financial/material damage compensation claim . . .

The other major section of road accident damages is the material loss to property. This is what all those RAMLA web pages are focusing on trying to shed light on lots of facets out of different angles and circumstances and need to be proceeded according to civil South African law.

car accident in South Africa

The claim for material auto damages must - in terms of proceedings - classified into another two subsections. The one is before you have to go to court and the other when nothing will help as to go to court.

To the experience of RAMLA the author of these web pages, it is of outmost better quality if a settlement can be reached before court. A legal battle for motor car accident compensation is time consuming and entails lot of input of all participants and at the end very costly if one go the regular way to claim, meaning to mandate a local attorney or lawyer to enforce your traffic accident damages.

Another way to claim successful and lot more economic will be to mandate a specialist in terms of South African motor accident claims. One of those is RAMLA (Road Accident Management and Legal Action) who provides you with a full service. To learn more about RAMLA claim service you can read about how RAMLA supports your claim.

What you need to have proper . . . car accident documentation!

  Determine liability

What you need to have good car accident documentation . . .

Proper car accident documentation of the matter secures your position and minimise your risk to loose out in case to claim for damage compensation. It is highly recommended that you should not underestimate this crucial part to support a claim for compensation, as you have to prove you claim by any and all means, even if you suffer damage and probably have some hassle to get the matter going.

Make sure that you have the following minimum requirements when starting to pursue a claim:

1.   Accident Report

2.   Your own notes

3.   Photographs

4.   Details of all participants

5.   Witness details

6.   Notes on relevant issues

7.   A sketch of the accident

8.   Proper repair quotations

If you have at least all this information and all is true and correct (even the address and telephone details), you will have done the initial work.

read more about:   

Car accident procedures

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A victim of a car accident suffers damages, better take support before mistakes comes in!

RAMLA - car accident damage claim service South Africa

RAMLA is an experienced specialised expert in all MVA (motor vehicle accident) issues.

We claim damages from 3rd parties or insurance companies, solve disputes in existing actions to the benefit of the RAMLA client, or defend against unreasonable of inflated actions against a RAMLA client.

RAMLA offers service options to solve matters in process or dispute, which are capped on fees, but not capped on actions we do perform to find a satisfactory settlement, regardless if matters are complicated or work out relatively smoothly.

In order to enhance trust and confidence in our work, we do offer a first free advice on a potential client's particular matter.

Kindly take note of the info below, before you contact RAMLA.

We do offer a free first advice, but unfortunately we cannot supply a free pursuit of your claim. As professional specialists, in charge of acting in motor accident damage claims in South Africa, we offer a well performing, decisive and demanding claim pursuit, at affordable fees, but not free of charge.

Keep this in mind before you contact RAMLA, if you expect experts to work for you - free of charge.

  RAMLA will be your one-stop car accident claim service in South Africa

       motor car accident damage claim is complex and need your full attention. You will only get sufficient car accident compensation, when you have the proofs you need.            

When you need claim support for car accident damage compensation, in South Africa you are on the right web page.

Just contact and we take it from there.

You want to discuss your case in brief with our claim manager on duty?

Call 076 770 3179 (standard rates apply) for a short first contact or even better, send an email containing the facts of your problem, and get some answers straight away.

It's so easy, just e mail your story and attach what you got to make the RAMLA claim manager understand your problem.

Just draft a brief report of what had happen and send it (use this mail link) to RAMLA for free analyses and you will receive a reply soon.

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Motor Vehicle Accident

We offer the solution in Car Accident matters, analysing, supporting, demanding, corresponding, negotiating, settlement agreements and further taking matters to a court of law in South Africa, if no amicable solution could be found, in pre-litigation, to best favourable conditions in a professional and decisive routine.

car accident in South Africa
Facing challenges with motor car accident issues in South Africa?

RAMLA will be the solution,

demanding compensation, resolving disputes, defending against inflated or unreasonable claims,

in all sectors of vehicle accident damage compensation problems.

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car accident in South Africa

Motor vehicle accidents happens every day on public roads, often causing damages to property

Utilise the affordable professional solutions RAMLA offers clients in South Africa, to solve such repercussions.

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Accident claim proceedure

We do have the expertise and know how to act for your benefit and to take care of your interest.

Vast experience and exceptional service, testified by clients, even after hours or weekends, giving you a peace of mind your case is taken care off, no matter what.

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Your specialised legal expert to sort out MVA matters

                  Professional - competent - swift - decisive and affordable

RAMLA   -  Road Accident Management & Legal Action

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Solution's solving MVA problems

Enforcing motor car accident damages in South Africa, how documenting, claiming and get compensation paid?

Analyse of a car accident matter in terms of liability

Please find some initial information about a motor car compensation claims applicable foremost in South Africa, on this web page. Please note that all information supplied are for the purpose of shedding some light onto matters, but will not be and cannot be construed as legal advice. For individual legal advice, consult professional legal Practitioner.

There is much more material contained in the comprehensive RAMLA web offer, giving you an idea around many issues and much more about the most common problems, in due pursuit of a compensation claim action, on the way to find a settlement.

Analyse of a car accident matter in terms of liability

A compensation action is a comprehensive matter and a number of claims will go ahead without too much of problems. However, it cannot be denied that a far too high number of cases aren't going easily and problems and challenges must be addressed, best in an expertly manner, to get claims approved.

In order to find out what is factual in a particular car accident damage compensation action, the circumstances will tell about the predominant question - who will be liable for the causation - and therefore have to compensate others, suffered damage in a traffic collision.

As no car accident happened exactly the same way as another, all must be studied individually and the determination can be made by analysing the full circumstances of a particular traffic accident.

There are a number of Rules of the Road, to look on, but evenly the way the law of delict and interpreting courts will see matters, there are more factors as just the rules.

Matters of importance will be, what a "reasonable man" a driver with care and caution will have done under the same circumstances, if a traffic impact could be foreseeable, or evenly been avoided by taking reasonable measures to do so.

The above will tell that there is no general manner to determine liability. It must be done on an individual bases.

The matter of fact, one driver on public roads may have had the full right of way, will not automatically lead to liability of another. It is stated, that no one does have an absolute right of way.

A prudent motorist will have to be in control of the vehicle, must have had observed the traffic in a wider manner and not just before him/her. It is expected that a prudent driver do have the full scene observed and made assumptions of danger and, if any danger may be foreseeable, to do what is possible to avoid impacts at all.

However violation of the rules of the road will have consequences in determination of liability, but must not automatically lead to full responsibility. The South African law do know the circumstances of contributable liability or partly negligence, which may end in apportioning liability and compensation responsibility to a portion of the found contribution of negligence, that led to the impact.

It will further be a part of determination of liability to assume, if an impact would or would not have occurred, if the one or other driver had not been involved in the matter.

Full liability can be assumed, if the one suffered damages to the vehicle by the accident did nothing wrong, had observed the traffic in the prescribed manner and did all reasonable possible to avoid any such traffic accident.

In order to find the other party/parties of the car crash be liable, the circumstances must be proven on the Balance of Probabilities. This can be achieved by citing factual evidence, as damages, road marks, pictures of the impact and scene, CCTV footage and importantly witness testimony.

RAMLA is a specialised legal expert in all MVA matters, claims, disputes (3rd party / comprehensive Insurance cover) and defensive actions against unreasonable or inflated claims, professional - affordable.    Contact RAMLA for your support to have a damage claim paid or defenced.      Contact      car accident in South Africa

Motorists, trying to sort out motor vehicle accident matters, do have to overcome some challenges, if not familiar with the process of a compensation claim.

Lack of knowledge and understanding of critical issues can possibly cause problems, arising in due course in a car accident compensation action, commonly out of reaction from other parties, which may put the claim at risk.

RAMLA is a specialised and experienced legal Expert in all MVA matters, disputes or defence actions, offering decisive but affordable claim support and services, to clients.

car accident in South Africa   Your specialised legal expert to sort out MVA matters

                  Professional - competent - swift - decisive and affordable

Claim related Site Map - A comprehensive overview of relevant Claim Issues

Analyse of a car accident matter in terms of liability

Claiming or enforcing damages, involved in an accident

What is the task of SAPS attending the scene of accident?

How documenting the motor car accident properly?

Further preparation filing a claim recovering damage?

How to get on with a practical claim recovering damages?

How long will it take to be compensated?

Economic aspects in a claims verify level of demand

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Want to know how RAMLA can support you?

More sections of interest the RAMLA web site offer you?

Headlines and Issues on this page

Contact RAMLA for a free fact check and advice

How claiming or enforcing car accident damages, when you are involved in a traffic accident in South Africa

Before you start any action, check if your vehicle is safe and stored at a reliable place, that don't charge Storage fees.

Towing or storage yards regularly charge daily fees up to R 350 or more, just for parking a car amongst others on the lawn, which can work out to a huge amount of unnecessary costs, if stored there for too long and without a proper agreement.

A car should be removed from such place that charges fees, latest once the damage is assessed. No one should rely on any promises from Towing personnel as to no cost incur and the other parties insurance will take care of all.

It is in outmost all cases untrue and blunt lying, in order to make money for the towing company.

Get any damaged car off such yard, charging fees, immediately as cost rise day by day.

There are little chances to be compensated for extensive storage costs, if a car is stored unnecessary long. Towing companies or storage yards, often be reluctant to release any stored vehicle, without the amount billed is paid.

If the costs are already too high and one struggle to have the money ready, each and every day the problem will become bigger and may end up the storage owner will sell the car and offset against the costs, even without your knowledge or approval.

Be aware that a claim for car accident compensation can or will take time, so don't let the storage cost be a risk.

Material Damage suffered in a car accident           Material Damage suffered in a car accident

Claiming for motor vehicle damage compensation is a comprehensive matter and cannot be explained in a sentence. It comprises of a number of steps, we will touch on in due course.

This page deals foremost with the process of a claim and not with the questions of liability for the causation and or possible reactions of the other party.

A motor vehicle crash in a traffic accident, normally end up with physical damages to the cars involved.

Traffic accidents on South African Roads comes in many forms, a motor car stationary may be hit from the back or rear ended, have a head on collision or been damaged from a side impact, or a combination of such.

All those scenarios may have a different point of looking on liability, as liability can be apportioned from 100% down to about 20% alleged contribution. Negligence can further be split to more than one driver involved in the crash, which each have to accept some sort of liability, throughout contribution.

Coming to the actions of enforcing a Motor Vehicle Accident Claim, a little bit of work needs to be done, being able to do so.

There is the question of accident documentation and proof, the analyses of what had happen, with the primary goal, determine causation, negligence and at last liability.

Only once those factors had been addressed and completed, it is time to look on to the process of claim proceeds.

If a motorist suffers material damages and destruction to the motor car and or further to property (damages next to the motor cars, such as poles, walls or other constructions), one want the consequences out of an auto collision, sorted out quickly, possibly without costs or as little as possible, being compensated for the car accident damage fairly, with as little of personal input as possible.

Unfortunately, achieving all those objectives will most likely not be the case. Just being involved in a car accident, gives a participant several obligations and everyone involved do need some knowledge and luck to have a hassle-free car accident compensation claim.

Getting in touch with the other party/Insurance and start the process of claiming car accident damages

As motor car accident claims starting with the documentation of the incident, most often the police will be called to the scene and a lot of motorists leave it to them to document the traffic accident, by filing an AR - Accident Report.

Relying on such documentation, as the Police Accident Report, for information about the incident as a solely source, will be very risky.

The police accident report is predominately for the assumption of data, needed to follow up traffic offences and not designed to support a private or civil damage recovery action.

The police report lacks a lot of necessary information, to get a civil action for the compensation of car accident damages, going and compensation paid.

Getting in touch with the other party/wrongdoer and address the matter by serving a demand, or for those perhaps be insured against such damages, requesting the Insurance details, is a must.

If only phone numbers are available, perhaps not checked if correct, there is little possibility to contact and costly forensic investigations may been needed.

Posting demands via registered letter, may lead to nothing, if not collected or ignored, which to find out will take often more as a month.

Contacts, as having any email address to be successfully applied for service will help. Another way serving demands can be, utilising the Sheriff of the court, which even isn't swift and comes with costs.

Material Damage suffered in a car accident           Material Damage suffered in a car accident

What is the task of the police attending the scene of the accident?

The police's (SAPS) primarily tasks are: secure the scene of the accident and call the relevent (medics etc.) support in, help injured people and document personal injuries, make sure the public traffic can pass safe and check for traffic offences or breach of the law and file the Police Accident Report.

It should be noted that it is not the task of the police to investigate in liability or causation, nor comment on damages or declare a vehicle written off.

The police don't gather evidence for a civil compensation claim. The police officer is evenly not entitled to give any comment or personal judgement in its official capacity, as to liability or damages, such as suggesting it's a "write off" etc.

Police may be qualified for many things, to protect people and uphold security and order, but not to determine legalities or damages in car accident matters. That is entirely a matter of civil legislation, or in terms of bodily injuries or even death, that of the public prosecutor.

car accident in South Africa RAMLA is a specialised legal expert in all MVA matters, claims, disputes (3rd party / comprehensive Insurance cover) and defensive actions against unreasonable or inflated claims, professional - affordable.    Contact RAMLA for your support to have a damage claim paid or defenced.      Contact     

It would be helpful if the police in charge at the scene would secure the circumstances in more detail, but it's rarely seen that the police officers show much engagement, other than just file the sections the report requires.

SAPS don't care much (and it's indeed not their obligation or business to get involved) about what someone needs in terms of proof or evidence, to claim for damages in civil matters. It is definitely not the obligation of any police in charge and engaged at the scene of the car accident, to care for needs in civil matters assisting a compensation action.

The obligations of the police service, as an organ of the State, is first and foremost to upheld law and order and ensure that offences or crime will be investigated and make sure any person alleged or convicted for offences or crimes, a trated accordingly.

The attendence to traffic accidents are part of the task to maintain law and order, i.e. find out if drunk driving or recklessness driving is at stake.

The South African police service is not your supporter, in an attempt to document a civil matter. Any motorist should individually make sure that as much proof and evidence, as well as personal data is secured, that may be needed in a civil compensation claim.

However in cases as a "hit and run" or insufficient positive identification, which are contradictions to South African law, the Police is in charge and must investigate and track and if possible find the violator of law and get them stand allegations.

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Motor Car Accident, in South Africa?
Want your car accident damages being paid for and receive your material vehicle accident damage compensation for destructions, suffered in a traffic accident on South African roads?

You are welcome to contact RAMLA to receive free advice after a free accident fact check to determine your position.

Contact RAMLA (Road Accident Management & Legal Action), tell us your Motor Vehicle Accident story, the issues of concern, the problems you detect or face and get a free check and advice how to proceed.

We will check and analyse your individual case and revert to you - most of the time in a short circle of time.

For best results contact us by email initially, give us an idea of the incident, attach one or two pictures of the damages or relevant situation, the extend or value of the damages suffered - if already assessed.

In case of an Insurance claim decline, supply us with a copy of the repudiation letter, of give us the reason for the rejection and name the Insurance Company.

Should you like talking to us (phone contact displayed below), best do that after the initial email briefing, but keep in mind even we need some time to check about your matter first.

Your are very welcome to utilise such valuable absolutely free initial advice*

car accident in South Africa

RAMLA can be the solution in MVA matters

Do you know that RAMLA is a specialised expert in handling and enforcing or defending all kind of MVA (motor vehicle accident) matters, pursuing motor car accident compensation claims, Insurance dispute resolutions, for its clients - effective - professional - decisive and resolute, to best and affordable fees.

car accident in South Africa car accident in South Africa car accident in South Africa car accident in South Africa

As you probably have recognised on our comprehensive web information platform, we do know what we are taking about.

We do invite anyone in South Africa, facing an MVA (motor vehicle accident) problem, to contact us for a first - free - analyse of your particular matter and get initial advice how to proceed.

As a specialist in traffic accident recovery actions, we act for clients/members in the relevant manner, but based on a paid mandate or membership, if a need of practical support arises.

We do offer a free first advice, to determinate your case and give you a direction how and what may be the way forward, in order to build confidence with a potential client.

As professional specialists, in charge of acting in motor accident damage claims in South Africa, we offer a well performing, decisive and demanding claim pursuit, at affordable fees.

  RAMLA will be your one-stop car accident claim service in South Africa

       motor car accident damage claim is complex             

When you need claim support for car accident damage compensation, in South Africa you are on the right web page.

It's so easy contacting us by email.

The effective way will be sending an email containing the nature, damage and problems detected. Once sent through to us, we will study the matter and after analysing the facts, we get back to you by email (most commonly within about 3 hours), with the result and advice,

- free of charge.

If you like explaining your problem to our claim manager on duty, you are welcome to contact us by phone for an initial briefing on cell 076 770 3179 (standard rates apply).

For best results: dont't just call, once you took notice of the opportunity!

First think what you like to get accross, best file it as email and call once you got our feedback.

For reasons to convince you not just calling immediately, please follow: how to contact RAMLA successfully.

It will be much more effective; if we do get a briefing of the matter via email, before a telephone call, so we will be prepared answering your questions.

* please note that a practical claim pursuit will not be free of charge and comes with a paid mandate, but at reasonable and affordable fees, however take the chance to get initial free advice.

Car accident compensation claims for damages, may cause some headache,

in South Africa.

RAMLA can be the solution to sort out MVA problems.

Not everything in a compensation action goes smooth and the way wanted, as we are confronted with numerous possible challenges.

RAMLA a specialised legal expert in material car accident damage claims,

filing, demanding, enforcing compensation actions, supporting disputes in dispute resolution actions, with Motor Insurance Companies, or its Agents, work in Ombudsman's (OSTI) review cases,

or defend a motorist against unreasonable or inflated compensation claims.

Contact RAMLA to analyse your case, and get a free opinion where you stand and what to do next. You can contact RAMLA 7/24 and receive a response soon.

It's so easy, just e mail your story and attach what you got to make the RAMLA claim manager understand your problem.

Just draft a brief report of what had happen and send it (use this mail link) to RAMLA for free analyses and you will receive a reply soon.

Contact us now and let us know how we can help you?

car accident in South Africa

email us your story and details to for a free first analyse and advice.

RAMLA offers full legal support to solve a car accident compensation claim, starting with a comprehensive claim preparation and subsequent legal action to enforce fair compensation or defend against inflated or unrealistic recovery actions, all the way up to a court case, if no solution can be found in pre-litigation.

How documenting the motor car accident properly?

Remember, you need a proper accident documentation to be able claiming for vehicle damages or damages to property.

The crucial work a motorist should do is take photographs as good and comprehensive as possible. Rather take one picture more than one too less.

Be aware that the positions of the motor cars are rahter imperative to capture. Even damages to other motor vehicles or potential witnesses are of importance.

By far not all the witnesses, if there will be some, wait until you want some details from them. Having a picture of the number plate of a car and its driver, who may be a potential witness, may help finding a witness in a later state.

File an own accident report that suits the needs of civil legal actions, as comprehensive as possible, enabling you or a professional to pursuit your compensation claim.

Make sure to the best you can, that details of other persons are full and correct. Double check details provided as good as possible i.e. with ID documents or drivers licence.

For more please follow this link to find more about Accident documentation

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               Contact RAMLA . . .   for your free initial case analyse   Now
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RAMLA is a specialised expert in all MVA matters, claims, disputes (3rd party / comprehensive Insurance cover) and defensive actions against unreasonable or inflated claims, professional - affordable.    Contact RAMLA for your support to have a damage claim paid or defenced.      Contact      car accident in South Africa

Further preparation to file a compensation claim for recovery of motor car accident damages

Once a vehicle driver involved in a traffic collision find the car isn't drivable in the condition after impact, or to avoid further damage or for security, have secured that the motor car is towed away to a safe place, and has noted and captured all relevant data of participants etc., the next task is the need calculating the car accident damage.

But don't forget the car at the towing yard, as it can be very costly. Rather take care to relocate the car to a safe place, free of storage cost, the next day or ASAP, avoiding a possible and costly nightmare.

Most commonly an auto body repair workshop or a qualified panel beater will assist you with a repair quotation.

The other option will be an independent and professional vehicle accident damage assessment, which will come with some costs, but commonly be a better and more comprehensive proof, if a car owner isn't able to give the vehicle for repair on own costs, immediately after proof and evidence is secured.

An owner of a damaged vehicle, not willing or even compelled repairing the damaged car before a compensation action has been finalised, do need to have a proof of the damages, (Quantum of the claim) if in parallel or at a later stage such compensation acting needs to be pursued.

A complete repair invoice, made out by the professional repairer, accompanied with proof of payment and additional photographic evidence, showing the damages in detail, will be a proper proof of the reasonable repairs, if such will be stated in an Affidavit that the repairs been the once caused in the particular traffic accident, and don't include any other betterment, and being the fair and reasonable costs of repair.

No motorist must wait forever, if another party doesn't engage, for a repair of the accident damages, if able to fund the rebuild, to the state before the accident or pre-collision condition.

In calculating, assessing or appraising motor vehicle damages, accuracy is what a car owner needs, to get the damaged motor car properly repaired, to the state it has been in pre collision or to be paid the relevant and fair amount of compensation.

Getting a damaged property back to pre-collision state, is what the South African law states in general terms, but there may be a lot of obstacles to overcome, getting there practically.

For more please follow this link to more about pursuing a compensation action

Material Damage suffered in a car accident           Material Damage suffered in a car accident

How to get on with a practical claim recovering car accident damages?

Once all or most of data and circumstances are documented, a compensation claim must be initiated, which starts with the evaluation of the material at hand.

The determination of liability in general, based on the particular MVA situation, and detection of causation and negligence or even recklessness driving is at stake, to be checked and balanced, before formulating a claim demand. Notice must be given to the other party about the claim and what is demanded, wich will come in the form of a Letter of Demand (LOD).

car accident in South Africa car accident in South Africa car accident in South Africa car accident in South Africa

What will be the next step, will be depend on the reaction of the demanded.

Getting in positive touch with the other party is always the first step to take. Should the other party be insured for car accident damages/losses, the party must report the claim to the insurer and supply you with the case contact and reference.

One reaction from the other party can be, just saying they do not agree with the allegation, deny what has happen, or being not in agreement with the motor vehicle damages claimed.

Certainly the very best will be that a reasonable and well founded claim will be accepted, right away. But a reader of this web page wouldn't be here, if a claim had been accepted amicably.

Any reaction to a demand, for the compensation of motor accident damage, that doesn't suit a claimant, should be carefully evaluated and decisions to proceed, should be derived from the findings. The results will form the basis of a more comprehensive engagement in dispute resolution, in order finding a mutual basis to settle with the traffic accident damage compensation.

The pursuit of a practical compensation claim comprises out of a variety of actions and reactions, once a demand will be served to the other party. There are two major sections in a claim for compensation of damages to the vehicle, the one is - before legal action in court (pre litigation phase) and the second (legal actions in a court of law procedures), which follows, if a claim cannot be resolved in pre litigation.

Anyhow, claiming for motor car accident compensation, is a complex process that cannot be explained in some sentences and need to be handled with professional knowledge, experience, decisive actions and based on good documentation.

One may decide to handle the car accident claim themself, but such is only advisable in very few cases, as there is some expertise required, to do so.

A variety of cardinal mistakes can be made in the attempt to solve car accident matters privately, easily and especially in interactions with motor insurance companies and its claim administration professionals. It will be hard iron out early and unintended mistakes, in a later stage.

Keep in mind, however, that the motor insurance companies will not always think the same way as its cooperative insured wrongdoer does, and may decline, what is regarded as obviously legitimate, in the process of handling the motor car accident claim, without much of care or fair evaluation.

Involved in the process of demanding the compensation of MVA damages, one should consider claim management support, as soon as it can be seen that the matter is not going well.

You are welcome to contact RAMLA car accident claim service, to have an initial glance and first free advice, about your car accident matters - without any cost for you.

RAMLA - Road Accident Management & Legal Action

car accident in South Africa

Get a unbiased and intially free reply to your inquiry where you are and what is the way forward - free of charge - just to enhance confidence trusting RAMLA expertise, before you mandate us.

if you want be paid compensation for yor car accident damages or in a need to defend you against unreasonalbe or inflated claims,

Contact us NOW

RAMLA is a specialist in motor accident damage recovery claims. Our team can help you through the process and minimise trouble affecting you in a claim.
We welcome your   Feedback   critics / suggestions, to improve information

Alternatively, use an interested local lawyer to pursue the matter is an option, but usually quite costly, as you will not be recuperated for all the costs you have to spend to pursue your car accident damage claim, even if you are successful with your claim once you engaged a local Attorney.

Another fact to look on choosing any kind of support will be particular experience and specialised expertise in motor car accident matters and only a small number of local lawyers are specialised and interested in the pursuit of MVA compensation claims.

RAMLA has edited some of the important aspects out of a number of disputes or claims, defences or assessment chances and risks for a reader, to be informed and enable same for an informed decision, if such expertise will be good enough or better as other ways of support, to mandate RAMLA as representative of choice, as it can be taken by the facts and knowledge, we show to an interested reader, that we do know the in's and out in motor accident compensation matters.

A victim in a traffic accident, going to look for support processing a claim, not knowing about the competence and special expertise of any chosen legal adviser/lawyer, should find out before handing over the file for pursuit, as well as checking and possibly comparing costs, before mandating anyone.

Contact RAMLA or submit your car accident documentation for initial review by RAMLA claim service, and receive comments and recommendations, absolutely free.

For more follow this link to more about:   How to file a claim

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Material Damage suffered in a car accident           Material Damage suffered in a car accident

Getting a claim accepted and paid. How long will it take to be compensated for MVA damages, in South Africa?

Unfortunately there is no way to predict any time and effort it takes to be compensated for car accident damage claims. All will depend on the kind of defence and/or cooperation the liable party or their insurance company will choose to apply .

What can be said, a matter will never be solved overnight and will take some time to be analysed, prepared and drafted before been served and must certainly grant a fair amount of time to respond to the one demanded.

Matters going through motor insurance channels have proven to take quite a bit of time. Many do have procedures, forms and require certain documents, before they even get involved to check the matter at its core.

It may well be that more serious damages will be inspected in loco by an insurance vehicle damage assessor send by the claim admin/adjuster to check, document and calculate damages.

This will take even some time and unless the report is filed and at hand for the insurance agent/broker/admin to deal with, nothing will happen.

A reaction or settlement offer can be expected, once all has been checked and given to the respective persons for a decision or approval.

car accident in South Africa RAMLA is a specialised expert in all MVA matters, claims, disputes (3rd party / comprehensive Insurance cover) and defensive actions against unreasonable or inflated claims, professional - affordable.    Contact RAMLA for your support to have a damage claim paid or defenced.      Contact     

In a claim directly addressed to a 3rd party a letter of demand (LOD) must be send out, as soon as possible, after checking the full claim information.

Given the party sued, enter into an exchange of arguments, after the formal demand, the process of argument exchange kick in.

This means, the procedure providing the other party with required information's, exchange of arguments etc. follows. A time frame cannot be given, as all depend on the reaction of the other party.

A positive formulated and accepted claim should be finalised within 4 to 6 weeks, or even in a shorter period of time, if all goes to plan.

If no satisfying settlement can be reached at, in pre-litigation (all before legal court action), the process goes over into legal procedures in the court of law, if the merits and other circumstances provide therefore.

A summons can be issued, if the other party fails to comply and/or acknowledge liability for the damage in pre-litigation. It must be taken into account, that no party in a law abiding country, can be forced or compelled, by another party accepting or paying for anything, without the authority of a court of law.

Prepare, file and serve a summons will take some time. The preparation may take 20 days or even more, depending on the volume of cases, the attorney in charge handle parallel.

In many cases, according to the court rules in South Africa, a local attorney's messenger service (correspondent Attorney) is compulsory, to meet the process requirements. That in turn means, the messaging attorney must be selected, mandated and provided with the matter and thereafter throughout his offices the court of jurisdiction been served, to issue the Summons.

Other as to a change, the clerk of the court doesn't register a claim (summons) just "over the counter" anymore. The attorney needs to hand in the documents and get it back issued, once the court has done so.

A follow up to the process is unavoidable, but it must be emphasised that a party doesn't have much power and fight a court procedure. It is evident that just the time before the summons can be handed to the sheriff for service, can take more time as wanted and expected.

Only after the practical service of a summons, to the other party, by the Sheriff in charge, a more compelling process is on-going.

The return of service of the summons may be received in about 15 days or even later, after the document reaches the sheriff's offices, and depending on how busy the sheriff in charge will be or how difficult for him finding the person to be served with the Summons.

If the summons is issued and served, which is the legal demand for the pay of a car accident claim, it must be answered by the wrongdoer and a notice of defence served in time, within the 10-day time period after the service has been delivered by the sheriff. A formal defence plea is due about 20 workdays later. A defendant or the attorney represent him or her, may launch further applications in order to get some documentation, needed to file a defence plea.

All parties have to follow the court procedures, and after closing of the pleading stage, trial date has to be found and submitted.

A date for hearing can be found in about 2 to 3 months from date of receiving the opponent's plea. But it can even take longer, especially if the car accident claim value is requiring to be heard in High Courts.

The duration of a complete car accident claim, for damage compensation can never be predicted, but a RAMLA client can rest assured that RAMLA car accident claim management will do all that they can, preventing any delays in the matter.

RAMLA - car accident damage claim service South Africa

A disputed claim in court will never be a short term matter.

A matter that needs the attention of a court of law will never be a short term one, and anyone involved in a process of legal actions in a court of law, fighting for fair car accident compensation, must be patient and expect a long term action.

If you are currently involved in a motor car accident and not being represented already, having not used the RAMLA claim service jet, feel free to e-mail us your documentation.

We will check the facts of the matter and provide you with a written feedback, without any costs.

Let's take it from here. It is certainly up to you, deciding if you want a professional car accident specialist, such as RAMLA, on your side.

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Submit your accident documentation for initial review by RAMLA claim service, and receive comments and recommendations, absolutely free.

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               Contact RAMLA . . .   for your free initial case analyse   Now
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Economic aspects in a car accident claim to verify level of demand and determination, if and when it is advisable to mandate external experts and accept some legal fees, as it may be a good investment

Any claim for compensation will come with some cost and or personal input, such as personal workload, phoning and corresponding around. Commonly the level of knowledge will have a huge impact having success or rather not.

The arguments or facts to look onto are, how complicated a matter may appear, the level of knowledge needed to sort out such issues and certainly the amount or value of damage to claim, or even fight for.

The first two issues cannot be answered without doing analyses. In most common cased, the range and value of accident damage need to be looked on by an expert, either from a reputed and knowledgably repair workshop or a professional motor vehicle damage assessor.

The amount of damages and the analyse of liabilities and supporting evidence, will be the main factors to find out, if a matter should be hand over to a person or institution capable and experienced in the particular field of car accident compensation actions.

Certainly the cost involved with such representation must be found out and evaluated against the risk in the action and the damage value.

Often a very low damage value and it must be emphasised that most traffic accident damages aren't of low repair value or costs, are not advocating taking or accepting external legal costs.

Matters of damage value below R 20,000.- in South Africa, can be enforced in small claims courts, should no amicable solution be found without a legal action. It isn't as difficult, but still a prepared person will be advantages against one going first time to a small claims court.

All damage values higher as R 20,000.- deserves a critical evaluation. Once damages go even higher and any disturbances in a claim process be noted, it will be very likely that professional representation, from qualified experts should be taken, given the fees asked for are acceptable.


Please find more information to select from :


Nationwide RAMLA Claim Service
SMS your problem to RAMLA Cell

076 770 3179     or best send an

RAMLA - Road Accident Management and Legal Action - is one of South Africa's most experienced and decisive advocates to sort out legal disputes with parties, Insurance companies or act in defence for clients, confronted with unreasonable or inflated claims.

Car accident issues that matters most:

We are legal specialist in motor car accident damage recovery matters and offer our services to those suffering damages or in need to defend unreasonable or inflated claims.

Taking on disputes with motor insurance companies, engage and solve unfair declines or incorrect apportionment of damages, oppose a wrong assessed Quantum, or take a matter on review with the Ombudsman (OSTI), to get a matter of comprehensive insurance dispute reviewed.

Sometimes, if a matter cannot be resolved in a full attempt, and the case need to be heard in a court of law, should all fail to find a solution in pre-litigation, the escalation to a court of law is inevitable, we will suppot the action.

RAMLA can get you through the trouble, get reluctant parties moving serving Summons, for just some affordable fees, commonly just equal or lower then towing/storage cost may be.

We are one of the most experienced, decisive advocates, when it comes to car accident problems - issues of compensation or defence against unreasonable or inflated claims, bad repair practice and much more.

We work only on motor car accident matters.

Check us out, so you do know if we can uphold we say, free of charge.

Welcome to RAMLA

Road Accicent Management & Legal Action - South Africa

RAMLA - is an experienced legal expert in most MVA - Motor Vehicle Accident - issues.

We act professionally and decisive for the - Demand of damage Compensation - Dispute Resolution - Defence against inflated or unreasonable claims, as well as for damage recovery caused by bad workmanship after car repairs.

With more than ten years of professional experience, well educated stuff, knowing the subject of car accident issues and solutions, we have advised many, many inquirers in the first steps to take for a solution,

- free of charge - ,

and over the years, served a high number of clients to solve differences with parties, addressed compensation actions, acted against unfair Motor Insurance declines or short falling settlement offers, pursuit reviews with the Industries Ombudsman and filed law suits and defences.

RAMLA do know very well, that all cases are individual and need particular attention to the details, as only a well structured and factual claim can have chances to success. With us, you can feel save.

If you valued visitor of the RAMLA web information platform, do have any such problems listed above, you may well be good advised to contact us and brief us - best by email - with what had happened and may be your problem.

Our initial reply and advice will be free of any charges or obligations,

but an active pursuit of a claim or defence will come with some smaller fees.


How going forward once there is a claim or dispute or other challenges?

Well, once someone checks a web site as this one RAMLA presents, there will be some sort of a problem.

Motor Vehicle Accident (MVA) issues are manifold and can be complex.

It may either be that there is no response from the liable party or the Insurer, the other party repudiate, apportioning damage liability leading to a short falling compensation offer, or any other claim decline, such as to violation of Insurance terms and conditions. All need experienced attention.

There are even cases, where a claim is directed to a 3rd party, deemed liable and demanded, but no engagement noticed.

Lot of issues coming up in MVA - car accident matters, may not be handled according to valid law, or wrongly interpreted.

There are many people in South Africa's motor insurance industry, without a legal background and act under instructions, don't care, nor perhaps not having the necessary skills, or just follow a strategy, to get rid of valid claims.

Such should not be accepted and the challenge taken head on, even if it comes with some engagement.

RAMLA as a specialised legal expert can solve such problems, just for a fraction in fees what you may miss out, if you don't have the right support.

In our view, it is not the correct way and get a legitimate claimant's demand, just been brushed away, isn't it?

Just take the time and contact, tell us about the matter and let us take care of it.


Defence against unreasonable or inflated claims?

RAMLA can help you most effectively to get a claim dropped or eased.

The results defending someone against whatever car accident compensation claim, can be very good, as often the evidence the Claimant do have is not sufficient to proof the claim, which is a pre-requisite for a successful action.

If it isn't as clear what the implications are and what evidence the other party/Insurance do have, chances are very good to stand through and get a claim successfully denied, even if a summons may have be served already.

The party alleges or accuses is forced to proof the claim and not the demanded party.

Many Insurance recovery claims fall short of such reliable evidence and therefore can be repudiated, even if it comes from attorneys or recovery agents.


However we do handle every substantial MVA claim,

against whatever party, Insurance, reluctant party or company successfully, given the merits of the issue are clear and stand a challenge.

Should the merits not be so favourable in the first place, we do all we can, improving such merits, to get the matter being a strong case.


Chances of success, if there is a strong case, and any other winning guarantees?

Those are questions we hear frequently, before a new client is prepared to accept some fees.

There cannot be any guarantee of success in legal matters, as the other party may have evidence matching or being better proof. If it comes to an action in a court of law, the presiding officer is the instance of weighting all brought forward in the action and decides.

However if sufficient evidence is at hand, chances are high to predict a win and succeeding with a matter, which ends up in an acceptable settlement/judgement.


You want to visit a local RAMLA office in your area and have a chat with one of our experts?

We are very sorry telling you, that we have chosen a different way of performing our business.

In order to hold overhead costs low, and not compromise on expertise and service, we have decided to act from one central, but not public office, in the Western Cape.

In order to hold fees low and offer very competitive rates, compared with similar legal services, we decided to concentrate intelligence and contain costs in this manner.

Anyone who likes to visit his/her adviser or attorney, should not choose RAMLA as a favourite, as we cannot or want honour just that.

But we can deliver the way we operate effectively, wherever you are in South Africa and with whom ever we have to deal, effectively, decisive and affordable.


What about fees, must they be paid upfront or can it be deducted from recoveries?

Let me answer the question in short.

Yes, all fees need to be paid up before we take action.

Why is that so?

Our fees are as competitive low, that we cannot enforce any such fees economically, if someone just take our services and thereafter give us hassles to pay.

Any local attorney will do the same, as asking for a deposit, commonly far higher than our entire fees are, upfront.

In general those deposits are offset against fee notes and further deposits requested in due course.

We dont do that. We deliver services not billed on time issues, but on performance phases, which gives cost certainty and the assurance to be taken care of the full matter.

Contact us to get more detailed information.


Any doubts about our capabilities or performance as this offer is an anonymous one on the web?

Well I must accept such doubts and can only point out and rely on the many we served before and who may be contactable for reference.

Check out what we display on our comprehensive web pages, which will back up our knowledge and experience without a doubt.

Anyhow we will never accept a mandate before we have had a first free analyse of your particular matter and if you aren't satisfied with our reply, simply don't go on with us, despite it may be detrimental to you.

We value a fair and open informative strategy, keeping a client updated, which will please most of those with an open mind to comunication technologies, such as email etc.

But we can only do what we offer and if you aren't happy with such offer, just get into contact with your local lawyer, or ask us to refer you to someone with specialised knowledge in MVA matters.


Should you have been through all before . . .

and still think we can be the one to solve your motor vehicle accident compensation problem in South Africa, just get in contact with us.

You're welcome to be served perfectly.

Kind Regards Your RAMLA team

Nationwide Claim Service

SMS RAMLA to 076 770 3179
and let us know the problem, or much better send an e-mail to:

In order navigating the comprehensive RAMLA information platform, check out the keyword or FAQ section to find what you are looking for or just send us and email to tell us the problem you face

  Keyword Search

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As a member you enjoy full claim service free of charge!

  RAMLA Membership
         tariffs - terms - etc.

  Preparation is key:
           before  an  accident
           when enforcing claim

Involved in a car accident in South Africa and like to know what to do?

When it comes to a legal action in a court of law, the details are important.

RAMLA do know what is of importance and guide matters to success.

RAMLA Expert Partnership

Become a local partner of our Nationwide Network of experts in adjacent industries, such as:

Legal profession

Panel beater or auto
     body repair workshops

Independent vehicle
     damage assessors

enhancing mutual business at no cost to either side.

Please follow the link to the industry above to learn more about the offer.

SMS "network" your name and industry, place of business to 076 770 3179
and we call you, or send to


Motor Insurance Disputes

An insurance claim, either as a third party or comprehensive claim can come with a number of challenges.

Having the knowledge and experience, is a prerequisite to stand through against sometimes very strange arguments or decisions utilised by South African Motor Insurance Companies or its Brokers.


Ombudsman for short term Insurance (OSTI)

The Ombudsman for short term insurance disputes (OSTI) reviews matters that emanates from Insurance policy differences or disputes.

That means only contractual issues can be given for review and no 3rd party claims issues can be addressed to the Ombudsman.

Many people believe in objectivity and sympathies the Ombudsman may have to issues, believed to have been made unfairly by any Insurance decider.

It must however not always be expected that OSTI is in favour of Insurance clients to protect their rights.

Too often the decisions taken by the Ombudsman's office are backing the Insurance decision, particularly so as the evidence provided hasn't rebutted the Insurers argument, due to lack of knowledge.

The often one-sided information provided by the Insurer, even without verification, is taken for the decision, if a client in need for help doesn't know how to repudiate false or weak allegations and the matter will most probably be lost and the Insurer rests relaxed.

The Institution of the OSTI office is financed by the Insurance Industry.


A reluctant party try to hide and not engage?

Don't allow a party to act in such manner. A liable driver must take responsibility, but it can be a challenge if you have been too patient or trustful of promises and the other do know how to make you struggle.

It must be noted that a claim is easier declined than proven, and factual proof is what is meant the claimant has the onus of proof.


Companies don't engaging into claims they are vicariously liable for its employees

Companies are in some circumstances responsible and vicariously liable for employee's action and damages, if in charge for the business.

Despite most such companies may maintain a valid insurance cover, not many are open to an amicable solution and reluctant to support a claim.

The problem may just be that those who employ personal which need take part in public traffic in order to do the job get too much involved in car accidents throughout the employee's mistakes and don't like seeing the insurance cover in danger or face higher risk premiums.

There are commonly more difficulties to get matters processed as if claiming against a private person.

Our advice, get support as soon you feel something may not go as expected.


Alcohol or drugs a driver has abused but driving a car under the influence and causing the accident

Alcohol or Drugs shouldn't be consumed when on the road, for good reasons, and prohibited by law.

Once alcohol or drugs are suspected or proven, any insurance cover will lapse and no compensation can be expected covered by any Insurance.

However, the misuse of drugs and or alcohol must be proven in a professional manner.

It will not be acceptable, if an Insurer or another party just allege the other being intoxicated.

No witness or any observer can detect any or the degree of intoxication, even if they are medics, without scientific analyses, there is no proof.

Breathalyser and professional medical laboratory tests must show if any intoxication and to what degree, to get a claim declined or even to make one against another.


Market value, trade and retail value, scrap or salvage are all part in a "write off" case

When it comes to more serious car accident damages often repair costs are high. Should repair costs exceed the market or pre-collision value of the motor car, it will be called a "write off".

Unfortunately many of those been written off is caused by a decision of an Insurer.

The manner in which the car values of a highly damaged vehicle being evaluated, is by applying value schemes, often inappropriate schemes or wrong assessment results should be challenged.

A write off can cause many hassles in some regards.

There are some value schemes offering private persons a one time free value check.

Below as an example, TransUnion Car Value

Anther source will be as well as

TransUnion Car Value Scheme

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