Motor vehicle accident damage claim enforcement
- defence against inflated or unreasonable claims
- Motor Insurance disputes - claim declines

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

Recovery material damage in a car accident

Car accident damage claim enforcement

Rebutting unfair settlement offers

Insurance claim declines or dismissal

Defence against unreasonable or inflated claims

Support pursuit in any MVA matters, in South Africa

Road Accident Management & Legal Action

We are car accident damage compensation recovery specialists

as well as experts to defend against unreasonable or inflated claims.

Claim Issues RAMLA - car accident damage claim service South Africa
Do you have an issue with any kind of Car Accident claims, disputes, rejected claims or the need of enforcing your traffic accident compensation, in South Africa?

Free - Car accident case analyses

You may contact RAMLA at all times, free of charge for advice, even at late hours or on weekends as well as public holidays.

Via email you are welcome 7/24 and receive a response in reasonable short period of time. Phone calls are less effective, but can be utilised, during business times.

RAMLA - car accident damage claim service South Africa

RAMLA is a specialised legal Expert in regard to Motor Vehicle Accident damage compensation enforcement, or assistance in defensive actions against unreasonable or inflated claims.

Our highly skilled and experienced team of experts work decisive, swift and economically affordable, to solve car accident issues.

Any Questions?

Contact us now by email and check out, if and what, we can do for you.

Our free initial case analyse offer is available for you NOW, free of any charge or obligation.

This free offer is worth almost as much as the costs for briefing your local Attorney where he/she takes your case instructions and will bill most commonly R 1500.00 or more.

So don't hesitate as it's easy, comfortable and will be answered knowledgeable in short time.

No appointment, no office visit and no costs.

      car accident in South Africa

car accident in South Africa car accident in South Africa car accident in South Africa car accident in South Africa

  Claim Information      Damage Assessment      Legal Information      Repair Service      Insurance Matters      Claim Collections      Downloads     Mandate Terms & Conditions      Contact        Job        Press        Company    

The content and information supplied are linked and legally associated to the disclaimer, supplied at the end of the page and for private individual purposes only.

Free - Car accident case analyses - and advice

In a matter of - Car Accident compensation, - don't be fooled - badly treated - and - do not accept unfair Settlement - offers

             If anything doesn't go to plan, - get professional support.             RAMLA may just be the right service


Motor car road traffic accident damage recovery, is what our subject is all about.

Below please find some issues and occurrences of common interest, listed and linked.

Car accident issues that matters most:

      facilitating a claim

claim against the liable party causing the car accident   enforcing full and fair compensation . . .
     insured driver/owner

     not insured motorist

     3rd party claim

     reluctant party

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   value of damages

   Calculation of damages

   Quote or assessing

   severe damage -
      write off - total loss,
      scrap, salvage

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   Insurance claim evaluation, decline, dispute


   3rd party claim

   comprehensive claim

      violation of terms (t&c)

      in regard to investigations

   declined claim

   insuficient settelement


   Precedent / case law

   Defend Recovery Action


Should you do not find the issue you are looking for, contact RAMLA (Road Accident Management & Legal Action), as one of the most experienced experts in matters of car accident damage recovery claims.

We however believe the issue in question will be found on one of the other pages on the

RAMLA comprehensive MVA - motor vehicle accident - Information Platform,

but as we haven't installed a search function, rather contact RAMLA, instead of waste time for a search.

There are sections in the main top selector, such as claim, assessment, legal and insurance matters; you may navigate to find what you're looking for.

Apply for RAMLA Membership NOW

Car accident damages as result of a traffic collision, always gives task and commonly hassles, unless one do have a compressive motor insurance cover that lives up to the promises made.

But unfortunately, that's not always the matter and if ordinary South African motorists are asked, if they believe and trust a valid claim is a guaranteed matter, one will hear a number, if not the majority of those questioned, doubting that it will be so.

car accident in South Africa   Your specialised expert to sort out MVA matters

                  Professional - competent - swift - decisive and affordable

         Issues with South African Motor Insurance companies

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Should a matter be taken to a court of law?

Most commonly the overwhelming number of disputes or claims can be solved in pre-litigation, but if no amicable solution can be found, matters sometimes need the escalation to a court of law to be solved.

It should be noted, that most of the deciders of claims, (insurance claim admins, claim evaluators or technicians, however called and other representatives, regularly do have no certified legal competences.

This means the decisions made to either accept or deny a claim are performed by persons with experience, but often not applying a legal background, taking all facts in consideration, but all too often rely on party statements, without a check on the balance of probabilities if that point of view may represent the correct situation, or act biased as to benefit schemes or other incentives, declining claims to cut down on compensation pay-outs.

Approaching a court of law give the certainty to have the case evaluated to the laws prevailing in accordance with the particular applicable situation, and after analysing the parties written arguments exchanged in the pleading phase of the trial, hearing the plaintiff and the defendant, as well as witnesses and thereafter the judicial officer will come to a decision, making it an order of court.

It is obviously clear, that such comprehensive analytic process will be by far better, than just accept an unjust decision of a person in charge, neglecting the basics of fairness to look onto a claim unbiased.

It may therefore be fairly well to accept the initial costs, coming with a legal action in a court of law, but given the evidence is supportive enough to convince the court on the basis of probabilities to decide in favour of the party, to get compensation and a refund of costs necessary to pursue the claim in court.

car accident in South Africa

car accident in South Africa

The RAMLA web pages are designed to supply you with valuable information's to sort out material motor car accident compensation cases occurred in a traffic collision on South African roads.

Involved in a car accident in South Africa and like to know what to do?

You will find a lot information that can help you to claim for damages or to deal with disputed motor insurance claims and even to defend you, if you face an inflated high and unreasonable claim against you.

On your way looking for a professional car accident damage assessment, to quantify and calculate your traffic accident damages occurred one of the provinces of South Africa,

Gauteng - Freestate - Northern Cape - Limpopo - North West - Mpumalanga - KwaZuluNatal (KZN) - Eastern Cape - Western Cape -

you found the RAMLA web pages giving you some ideas about the pro and cons of an independent damage investigation and what you should look on to get a reliable accident damage report, helping you to proof the material claim, against the liable party or the motor insurance company.

Even if you are located in one of the mayor cities of the country such as Cape Town - Bloemfontein - Johannesburg - Soweto - Pretoria - Polokwane - Durban - East London - Port Elizabeth - or in the wider areas around those cities or wherever in the county you are,

RAMLA (Road Accident Management & Legal Action) can support you with various service options nationwide.

Working with RAMLA will of course be the most comfortable and economic support in pursuit of a legal compensation claim, whether against a 3rd party or directed to any motor insurance company in South Africa.

Motor car accidents happen on a daily basis, and in all the South African provinces, wherever you are, in Gauteng - Freestate - Northern Cape - Limpopo - North West - Mpumalanga - KwaZuluNatal (KZN) - Eastern Cape or in the Western Cape.

In the several provinces you find differences in the level of risks, according to traffic density, conditions of the roads, day and night times, weather conditions and many more.

A motor car accident rarely does happen just out of one singular fault. Mostly more influential factors and other negligent actions must get together causing a traffic accident at all,

when driving through Cape Town or Kahilitsha, Paarl, Parow, Calvinia, Springbok, Vredenburg, as Port Elizabeth, but not just there.

In all our South African cities and even in rural areas, are risks by travelling a vehicle on public roads. Be aware that most accidents happen in your very near neighbourhood or on your daily way to or from work in your home town Middelburg, Graff-Reinet, Somerset - East or Somerset West, Grahamstown, Bisho, Zwelisha or East London, due to the facts that one who is very familiar with this routine, will not be on the alert level one should be.

You can minimise to be dragged into an auto collision, if you concentrate on the traffic, abide by the basic precautions and don't contribute negligent in driving, by let's say texting or telephoning behind the steering wheel.

But even if you live in other small towns or mayor cities such as Umlazi, Durban, Pietermaritzburg, Potchefstroom, Port Elizabeth, Knysna, Krugersdorp, Oudtshorn, Mossel Bay or Worcester you have to be aware of the danger by making your trip.

Other road users may not be up to their best abilities, be drunk for example or driving a motor car that better should not be on the road, as it is not roadworthy and so poses risks to other motorists.

Just participate in local traffic within the towns and villages as Roberson, George, Kimberly, Rustenburg or Mabopane, you can be caught up in a vehicle crash at all times, despite you may drive carefully and respect the rules of the road. The other party is always even your risk.

Minimising the probability to be caught up in a road crash, especially in bustling cities such as Pretoria, Johannesburg, Soweto, Germiston, Rustenberg, Welkom, Bloemfontein, Polokwane , Durban or Cape Town, where high volumes of motorist getting along all day, the risk to be involved in a car accident is much higher than just travelling in quieter areas as Klerksdorp or Mahikeng.

The best will be, if you are on high alert all the time you drive a motor car. Taking care of keeping proper following distances which is a very good measure not to be involved in car accidents,

when you on the roads of Kimberly, Queenstown, Beaufort West, Prieska, Upington, Vryburg, De Aar, Belfast, Bethlehem, Kroonstad , Harrysmith, Mabane, Nelspruit or Ermelo.

In huge metropolis as Johannesburg or Cape Town where you deal with rush hours when commuters get to and from work in the morning and evening hours, the danger to be trapped up in a motor car accident are explicitly higher as to other traffic times.

If you have been unlucky dragged into an auto accident caused by another one or more motorist who drove negligent, not abiding the rules of the road or even careless and subsequent suffered material damages to your motor car, you want that the liable party pay compensation you for losses.

Caught up in a car accident in South Africa, may force a party to claim damages from the wrongdoer,

or may lead to the need to defend against inflated or unrealistic claims.

Car accident lawyers and professional claim managers, enforcing traffic collision damages.

Caught up in a traffic collision were motor cars/vehicles been involved, most of the time material damage or damage to property such as cars or other amenities, will come along with the impact.

RAMLA do concentrate on material or financial damage compensation claims, to get another paid from the wrongdoer and liable party, in an accident scenario.

Such claim can be one directly against a wrongdoer in person, or dealing with representatives such as Lawyers or Motor Insurance Company claim deciders.

Any claim needs to be funded on evidence and factual arguments supported by proof.

It is often easier said as done, as proof comes in almost all cases from the circumstances of the accident and evidence need attention right at the scene of impact.

The bad thing however is, if it is missed and not thoroughly attended to, gathering and secure all facts possible, it is almost impossible to get such evidence time after the accident anymore.

It may happen that potential witnesses drive or go away, debris be cleared, faulty traffic lights be repaired, or CCTV footage deleted.

Pictures from the scene of the accident, document vehicle positions - damages etc., can only be taken, if and when cars are still be in place, which - once available - will have significant value in proofing and reconstruct the impact or scenario.

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

RAMLA can help clients in all MVA matters to solve problems professionally,

claims, disputes (3rd party / comprehensive Insurance cover), review of declines with the Ombudsman (OSTI) and defensive actions against unreasonable or inflated claims, professional - affordable.

   Contact RAMLA for your support to have a damage claim paid or defenced.   


As much important evidence is in itself, it is evenly relevant to know how to use it.

The ultimate goal is to be compensated for losses.

This is what is needed to be knowledgably and competently addressed and achieved.

Once a claim is addressed, formulated and documented, still the reaction of other parties needs to be waited for and to be seen.

It is to no certainty that reporting a fair claim which is well documented, must lead the other party agree and accept and certainly pay the damages claimed.

Disputes can arise about the way all unfolded, the question of liability can be seen from different points of view, damage value or Quantum be under dispute and many more aspects of disputes can be raised, too much to get to in this column.

Unfortunately it can be another weak point, as many people only looking for some advice only a while or even after a longer period of time, past the actual accident, and visit Web Pages such as this one you browse now - too late, and in the meantime doing all they can to address a compensation action.

Many try to act on what may be at hand and they find and regard themselves to be fit for it.

This may work for a number of cases, as matters are clear and facts at hand are strong in its evidential role and the opponent or defendant do not argue unfair.

However it would be too optimistic to believe it is the normality. It is not, as it is almost the opposite, as many cases end up unsatisfactory.

Results or settlement offers may be incorrect in adjustment of liability, often named as contribution to the accident, by not adhere to all the duties, citing perhaps unreasonable precedents and/or allege and apply apportionment.

That may lead to significant losses, shortfalls or complete denial/repudiation of a claim.

Not any layman may be qualified to see through all of that and know if what one faces will be fair and correct.

We do believe it is worth taking time and effort to check on any doubt, before accepting.

Sometimes even bodily injuries - inflicting to human beings harm and pain - occur.

Even bodily injuries do have in some way a financial component and a victim need to be compensated in order to cope with recovery and subsequent costs etc.

However we the author of this Web Platform - RAMLA - we do not deal with bodily injuries claims.

Many specialised lawyers offer its services to solve matters, but the South African Government recommend a victim to first check and find out if one can claim without any specialist, in order not to spend a large portion of compensation on Lawyers fees.

We are specialised expert's in all respects to motor car accident damage compensation

claiming damages, defending against unreasonable or inflated claims, working in Motor Insurance disputes, in those subjects over a long period of years, attending thousands of requests analysing, supporting and pursue material car accident claims, effective and economical.

Such excellent service can be to your service Nationwide, in South Africa.

Road Accident Management & Legal Action (RAMLA) can professionally represent clients, taking care of their interests, which can be the solution you may look for.

You will find a lot of useful information on the RAMLA (Road Accident Management & Legal Action) web pages

However, not each and every car accident compensation claim will be fair, correct and reasonable or may perhaps be inflated.

Proper defence against such unreasonable vehicle accident compensation claims or actions, will be crucial

Defending against inflated claims isn't as challenging as perhaps thought.

Utilising the right knowledge and decisive defence action, most unreasonable demands can be solved or stopped entirely.


RAMLA offers You:

Free initial claim evaluation

car accident in South Africa

Free case analysis

RAMLA offers a first free analyse into the details of a particular motor car accident, in order advising what will be your position, your aspects and the recommended way forward.

After checking the brief information - we like you to supply us with via email,- in order to determine the situation, especially the question of causation, liability and subsequent responsibility for compensation under South African traffic legislation and circumstances.

In cases of a motor insurance disputes, we look onto the merits and the reasons leading to the dispute, in order to advise.

What is needed to do so and best submitted via email to will be:

1. Brief information what had happened, the road situation, arguments others may utilise, your position/point of view of the matter, you look for initial advice.

2. A reference to damages and values are appreciated or one or two pictures of the damage may be submitted, so we can check about the rough damage value.

3. Probably a sketch of the scene of the accident, showing all the vehicles involved in positions - before - at impact - after impact (still stand) and further display important road marks, traffic signs, robots etc.

Kindly make sure you give us your initial briefing in your own words and don't just forward a full set of dispute information to be scrutinised, as this isn't part of the free advice offer.

Please further make sure your attaches do have a reasonable size, especially pictures, as some devices today take exorbitant and absolutely unnecessary high resolution pitures.

Contact RAMLA by following this email link   Contact      and secure a swift and free first advice, returned to you by email.

Should you want to know before you contact? Follow this link to   more info.

car accident in South Africa


Where do you stand in the beginning of your struggle for car accident damage compensation, in South Africa?

RAMLA is dealing with material motor car accident damages and can help if you are a victim in a traffic accident and want to be compensated for the material damages.

RAMLA - Road Accident Management and Legal Action - is a specialist and a solution for motor car damage compensation claims, offering professional and highly economical support in material motor accident damage claims in South Africa, nationwide.

If you are involved in a car accident in South Africa
RAMLA offers you a valuable and no cost first examination of your position in a claim for compensation.
Please follow this link if you want to know more about how RAMLA works to enforce your claim.

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car accident

RAMLA Road accident management - Car accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car accident

RAMLA Road accident management - Car accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car accident

RAMLA Road accident management - Car accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car accident

RAMLA Road accident management - Car accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

Motor Vehicle Accident

We offer the solution in Car Accident matters, analysing, supporting, demanding, corresponding, negotiating, settlement agreements and further taking matters to a court of law in South Africa, if no amicable solution could be found, in pre-litigation, to best favourable conditions in a professional and decisive routine.

car accident in South Africa
Facing challenges with motor car accident issues in South Africa?

RAMLA will be the solution,

demanding compensation, resolving disputes, defending against inflated or unreasonable claims,

in all sectors of vehicle accident damage compensation problems.

car accident in South Africa

car accident in South Africa

RAMLA Road accident management - Car accident

RAMLA Road accident management - Car accident

RAMLA Road accident management - Car accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car accident

RAMLA Road accident management - Car accident

RAMLA Road accident management - Car accident

RAMLA Road accident management - Car accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

Motor vehicle accidents happens every day on public roads, often causing damages to property

Utilise the affordable professional solutions RAMLA offers clients in South Africa, to solve such repercussions.

Free - Car accident case analyses

 car accident in South Africa      car accident in South Africa

We do have the expertise and know how to act for you.

Experience exceptional service, testified by clients, even after hours or weekends, giving you a peace of mind your case is taken care off, no matter what.

car accident in South Africa  

Your specialised legal expert to sort out MVA matters

                  Professional - competent - swift - decisive and affordable

RAMLA   -  Road Accident Management & Legal Action

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Solution's solving MVA problems

You want to know more how RAMLA helps you to be paid and what will be good to know, before contacting RAMLA?

Let us take professional care of your interests!

RAMLA - Road Accident Management & Legal Action - is a specialised legal expert in all issues of MVA motor vehicle accidents, in South Africa.

As laid out in various publications, RAMLA as a specialised expert in all MVA (motor vehicle accident) matters, strives to work for a solution of car accident disputes, decisive and in an open and transparent manner for clients/members to get obstacles overcome, differences solved, adamant in argumentation of facts, rebuttal of unsubstantial or wrong party or insurance arguments and much more, to settle matters, best before actions must be escalated to the level of a court of law.

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Make uses of our first free analysis of your particular case, for us give feedback where you may stand

In order to enhance new client's confidence, RAMLA offers a first, free fact check of your individual matter, analysing where you stay in a car accident problem or claim, advising on your general chances/perspectives, after analysing the particular matter. In our feedback we provide a free first email advice, what best to do and about the way getting there.

That's brilliant and helps you and us to go on decisive and conclusive, already from the first contact. We have said a lot of what RAMLA is specialised in and what the pro and cons are, to select RAMLA as your source of support, elsewhere in these comprehensive web pages. May be we do repeat ourselves sometime here and there, but not everybody reads the full information provided.

Contained in this WEB information platform, which is dealing with major issues and problems of South African car accident matters, we show parts of our competence publicly and free accessible.

What however will not be found, are concrete advises to solution of or for situation, pertaining in car accident matters, disputes or other relevant issues related to traffic accidents. The reason is, no case will be the same as another and a claim for recovery or the defence against unfair car accident compensation, are individual processes and cannot be laid down as rules to follow or steps to be taken.

This is the reason, a new client on route to a solution, should understand and accept a paid mandate, getting matters sorted professionally, decisive and as quick as possible.

Motor car accident in South Africa and like to know what to do, please read more. Motor car accident in South Africa and like to know what to do? Motor car accident in South Africa

Let me reiterate, that RAMLA can and will be the right choice, if we are talking recovery of material damages, caused in a motor car accident, in South Africa. We currently don't attend bodily injury (RAF) claims.

RAMLA as a specialist for the recovery of any motor vehicle damages caused by others, or even if you are the negligent motorist and need defend a unreasonable or inflated claim, demanding or suing you for payment.

Disputes with South African motor insurance companies, whether in terms of comprehensive cover or 3rd party claims, is a daily matter in the professional RAMLA support.

We pursuit claims on your behalf getting your damages paid, or support your own claim efforts with special advice.

car accident in South Africa   Your specialised expert to sort out MVA matters

                  Professional - competent - swift - decisive and affordable

Free first advice about your individual matter

What can be expected from RAMLA claim service?

Does RAMLA maintain local offices all over South Africa?

RAMLA Fee Structure

How to comunicate with RAMLA

What should be included in my car accident report?

What you need to have proper car accident documentation!

Headlines and Issues on this page
Contact RAMLA for a free fact check and advice

Click for Claim related Site Map - A comprehensive overview of relevant Claim Issues

RAMLA offers a free first advice, where you are in a case and what can be the way forward.

RAMLA is very responsive and as swiftly as possible. We deploy a very knowledgeable claim analyst to serve inquiries. That's a challenging and expensive effort, but we learned it's worth the while looking on individual car accident dispute matters and provide a qualified fist response to inquiries, initially free of charge.

It however mustn't be misunderstood in the way, that RAMLA solve your matter within such free inquiry. Practical claim support, demand, or legal actions, will come with a paid, but reasonable priced mandate package, capped on fees, but not on actions.

We attempt to give valuable advice, without any reward or obligations, with the aim convincing potential clients about our ability, analysing expertise, experience and cooperative and informative way of doing business, in the matters of solving material motor car accident disputes, with parties, companies, organisations or Motor Insurers or any of its or their representatives.

If you brief our claim manager on duty, preferred by email, with the details of your claim, especially how it unfolded and what is damaged, we look into your matter and determine, what we think is your position in the dispute and recommend which can be the next steps. Attached photographs or sketches will help us to get into the full picture.

Our advice can be taken either to protect you against unreasonable or inflated claims against you, or how to get your claim matter going and what to do initiating the process, to get your compensation paid.

Car accident damage Car accident damage Car accident damage

After we checked about your matter and determine what we think is your position in the dispute and which are the next steps to be taken, you should decide on your way forward. If you want more advice, kindly understand that such detailed investigation in your matter and/or practical pursuit of a claim must have a price, even if still very affordable and reasonable. A RAMLA service and cost scheme will be available on request and emailed to you.

Being able giving you such comforting free feedback, we do need at least some material on hand to find out what had happen and initially examine and determine the party's liability and look onto the damages.

Lot of cases we receiving, are disputes with South African insurance companies, either those arising from your own comprehensive motor cover, or from other insurance companies, in dealing with 3rd party damage compensation claims.

But certainly even lot of cases, bearing the variety of classic questions, many do have in the process or preparation for a car accident damage compensation claim, or in order defending unreasonable or inflated compensation claims, have been answered to some thousand individuals, free of any charge and without eventually given RAMLA a mandate.

So, get started and e mail us your case problems and give us some details, getting a free first analysis to determine, what is your position and what you might intend to do next, realising your claim. What we need is just a brief report of what had happen and we can take it from there. Photographs of the damage and the accident scene are always good to help evaluate the matter.

In order to advice if its viable pursuing a claim in economic terms the damage value or estimate will be beneficial to know about.

Feel free to submit what you got presently or just start with the brief report and enter into interaction with the RAMLA claim admin, who will put the relevant questions to you to give feedback. Once you did so, RAMLA will reply swiftly.

If a potential client consider a RAMLA mandate, however it can be said, the RAMLA fees will well be lower, as such local attorneys need to charge. In most compared cases the fees RAMLA offers, has been significantly lower as other service or claim support options, but not less competitive in professional service and adamant processing.

RAMLA does not bill hourly rates, but flat rates for a bundle of services, limited to a capped once off fee, but not limited in actions RAMLA performs to solve the problem. This gives a client the certainty that costs are contained, but work performed well, taking away any financial risks.

Any given advice will be free of any charge or obligation, unless RAMLA inform the client otherwise, before any fees are due. Please read more below.

Back Page Selection                Back claim issues Selection

                                                     Back Claim Site Map

               Contact RAMLA . . .   for your free initial case analyse   Now
               Know more about the free first case analyses before contacting RAMLA?

Car accident in South Africa and like to know what to do If you are involved in a car accident in South Africa Car accident in South Africa and like to know what to do, please read more.

In case you like to mandate RAMLA, to pursuit your matter entirely, we start with a detailed analyse of the case and handle the full process of demand for compensation, corresponding with other parties, strengthen proof and evidence, analyse defensive arguments or rebut declines, in order to arrive at a suitable settlement agreement, in the pre litigation phase, to get your compensation paid.

RAMLA will go all the avenues finding a successful settlement for a client, before legal action in a court of law must be initiated (pre-litigation), for a reasonable and capped (one pay - full action) fee.

Back to the way we work, you firstly need to know, that RAMLA works to a dedicated and unique business concept, (yes, you read correctly - RAMLA is a business and no charity, but strives to offer services to favourable condition, so everybody can claim for the compensation of motor car accident damages) that needs to be accepted and working with RAMLA accordingly.

Accepting our procedures, which means to correspond mainly electronically, is the only way enabling us to offer professional, decisive and affordable legal claim service, to better conditions - as we know - other support institutions or local attorneys will or can offer you.

RAMLA you one step car accident recovery specialist in South Africa. RAMLA you one step car accident recovery specialist in South Africa.

Local offices - How to comunicate - Free frist advice - Fee Structure

What does it mean: RAMLA car accident claim management

Looking for good, professional and deceive claim support to best economic conditions, solving current MVA problems? Certainly you can expect and get this from RAMLA.

RAMLA offers you a quality support for lower fees, as we cut away overhead cost and rental for offices etc., but don't compromise on intelligence and training of stuff to provide such ambitious, decisive, professional and engaged, legal support, achieving pay and recover your motor car damage, caused in car accident matters.

If other's may just promise a support, RAMLA makes a difference, as we organised our basics more competitive and customer/client friendly, so we can keep our promises.

One of the reasons we deliver quality and more for less, because we specialise in just motor car accident damage recoveries and we do apply a very lean business model, with very low overhead costs, but luckily without compromise in service, but short in entertainment.

We act from a central office in the Western Cape of South Africa, but pursuing claims nationwide for clients. A large number of mandates comes from Gauteng Province.

Our medium of correspondence is the effective and cheap internet based e mail. We don't rely on face to face meetings, just to please you with a face. This means we don't maintain offices all over the country and we don't waste time (time = money) in person to person conversations. Motor accident damage claims are based on facts and not on conversation.

Remember, conversations are time consuming and sometimes ineffective. Just having a meeting means: make an appointment, get to the offices, have your (most often short) conversation, drive home and pay for all those time and movement.

Attempting avoid those ineffective factors, are some of the many reason for our ability to keep our promises to give you more quality service for less fees.

Think about a message a South African legal protection insurance policy provider like to get across - we provide you with the toughest lawyer to the cheapest condition - Does life work like that?

RAMLA offers new clients the opportunity to check the particular case and give initial advice where you stay and what you probably can do, or better don't do, - absolutely free of charge, but unfortunately we cannot pursue a claim free of charge, as even we need to cover our costs.

We do offer a variety of support options, starting with a detailed analyse of your individual case and a comprehensive advice how to proceed up to a full claim pursuit in pre-litigation (all we do before legal action in a court of law is unavoidable) or in the litigation phase, (legal actions in a court of law) once a decision is made taking the matter further.

All can start for just spending a few hundred Rand, if you want to handle the claim yourself, but you want being on the safe side and need the perfect RAMLA claim advice. A service and cost scheme will be available on request and emailed to you, certainly free of charge, once you briefed us with your matter and have received our free case analyse.

If you decide for a RAMLA mandate, to get the matter going on an entry level, but the matter turned out becoming complicated and you want more engagement, a client can always upgrade the service level, and all initial payments received, in a lower graded service, will be credited to the higher mandate. So you never waste any money, if you go forward slowly.

car accident in South Africa car accident in South Africa car accident in South Africa car accident in South Africa

Motor Car Accident, in South Africa?
Want your car accident damages being paid for and receive your material vehicle accident damage compensation for destructions, suffered in a traffic accident on South African roads?

You are welcome to contact RAMLA to receive free advice after a free accident fact check to determine your position.

Contact RAMLA (Road Accident Management & Legal Action), tell us your Motor Vehicle Accident story, the issues of concern, the problems you detect or face and get a free check and advice how to proceed.

We will check and analyse your individual case and revert to you - most of the time in a short circle of time.

For best results contact us by email initially, give us an idea of the incident, attach one or two pictures of the damages or relevant situation, the extend or value of the damages suffered - if already assessed.

In case of an Insurance claim decline, supply us with a copy of the repudiation letter, of give us the reason for the rejection and name the Insurance Company.

Should you like talking to us (phone contact displayed below), best do that after the initial email briefing, but keep in mind even we need some time to check about your matter first.

Your are very welcome to utilise such valuable absolutely free initial advice*

car accident in South Africa

RAMLA can be the solution in MVA matters

Do you know that RAMLA is a specialised expert in handling and enforcing or defending all kind of MVA (motor vehicle accident) matters, pursuing motor car accident compensation claims, Insurance dispute resolutions, for its clients - effective - professional - decisive and resolute, to best and affordable fees.

car accident in South Africa car accident in South Africa car accident in South Africa car accident in South Africa

As you probably have recognised on our comprehensive web information platform, we do know what we are taking about.

We do invite anyone in South Africa, facing an MVA (motor vehicle accident) problem, to contact us for a first - free - analyse of your particular matter and get initial advice how to proceed.

As a specialist in traffic accident recovery actions, we act for clients/members in the relevant manner, but based on a paid mandate or membership, if a need of practical support arises.

We do offer a free first advice, to determinate your case and give you a direction how and what may be the way forward, in order to build confidence with a potential client.

As professional specialists, in charge of acting in motor accident damage claims in South Africa, we offer a well performing, decisive and demanding claim pursuit, at affordable fees.

  RAMLA will be your one-stop car accident claim service in South Africa

       motor car accident damage claim is complex             

When you need claim support for car accident damage compensation, in South Africa you are on the right web page.

It's so easy contacting us by email.

The effective way will be sending an email containing the nature, damage and problems detected. Once sent through to us, we will study the matter and after analysing the facts, we get back to you by email (most commonly within about 3 hours), with the result and advice,

- free of charge.

If you like explaining your problem to our claim manager on duty, you are welcome to contact us by phone for an initial briefing on cell 076 770 3179 (standard rates apply).

For best results: dont't just call, once you took notice of the opportunity!

First think what you like to get accross, best file it as email and call once you got our feedback.

For reasons to convince you not just calling immediately, please follow: how to contact RAMLA successfully.

It will be much more effective; if we do get a briefing of the matter via email, before a telephone call, so we will be prepared answering your questions.

* please note that a practical claim pursuit will not be free of charge and comes with a paid mandate, but at reasonable and affordable fees, however take the chance to get initial free advice.

Car accident compensation claims for damages, may cause some headache,

in South Africa.

RAMLA can be the solution to sort out MVA problems.

Not everything in a compensation action goes smooth and the way wanted, as we are confronted with numerous possible challenges.

RAMLA a specialised legal expert in material car accident damage claims,

filing, demanding, enforcing compensation actions, supporting disputes in dispute resolution actions, with Motor Insurance Companies, or its Agents, work in Ombudsman's (OSTI) review cases,

or defend a motorist against unreasonable or inflated compensation claims.

Contact RAMLA to analyse your case, and get a free opinion where you stand and what to do next. You can contact RAMLA 7/24 and receive a response soon.

It's so easy, just e mail your story and attach what you got to make the RAMLA claim manager understand your problem.

Just draft a brief report of what had happen and send it (use this mail link) to RAMLA for free analyses and you will receive a reply soon.

Contact us now and let us know how we can help you?

car accident in South Africa

email us your story and details to for a free first analyse and advice.

RAMLA offers full legal support to solve a car accident compensation claim, starting with a comprehensive claim preparation and subsequent legal action to enforce fair compensation or defend against inflated or unrealistic recovery actions, all the way up to a court case, if no solution can be found in pre-litigation.

RAMLA don't maintain local offices all over the country

One of the cost controlling measures in the RAMLA concept is, not to hold offices all over the country. This means you cannot just make an appointment to speak to your RAMLA claim manager in a local office, but you can talk to them over the phone and/or preferred by email.

For those who prefer a personal chat/meeting, an appointment with the local RAMLA correspondent attorney can be arranged, but unfortunately that comes with the costs to pay them, for such appointment.

Corresponding with RAMLA electronically is a proven working strategy and will comfort anybody with easy exchange of facts and data, not even needing the time to make appointments, take time off to get to the offices, and save any such cost for consultation.

Executing the clients claim, means get in touch with all relevant parties involved. Those, as the 3rd party or the insurance company, witnesses or the assessment experts, all reside in different locations. Interacting with them properly, does not require being a neighbour.

If a matter cannot be solved in the pre litigation phase and needs to be taken to court level, a local correspondent attorney will serve all the local requirements in the legal process.

For those clients, don't want investing high local attorney's fees, and prepared to cooperate and engage in a matter personally, RAMLA offers self-supporting options, being properly briefed and provided with the actions and steps to be followed and in a legal dispute in a court of law, instructed according to the rules of the court, they can pursuit the local legal action with RAMLA directly, in the further process, and don't need spend additional legal fees, provided the needs and process to be followed, can be met.

This procedure however can bear some risks and is not suitable for anyone.

Isn't this you are looking for, an effective and affordable way to claim for damages?

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RAMLA - Road Accident Management & Legal Action

car accident in South Africa

Get a unbiased and intially free reply to your inquiry where you are and what is the way forward - free of charge - just to enhance confidence trusting RAMLA expertise, before you mandate us.

if you want be paid compensation for yor car accident damages or in a need to defend you against unreasonalbe or inflated claims,

Contact us NOW

RAMLA is a specialist in motor accident damage recovery claims. Our team can help you through the process and minimise trouble affecting you in a claim.

How to communicate/interact with RAMLA.

RAMLA will be accessible for inquiries or queries 24/7 by email. Anyhow a respond can be expected, to extended business hours and on weekends as well as holidays, most often swiftly or within a return time of about 3 hours.

Telephone calls may not be attended to all times, due to tasks and occupation. RAMLA don't maintain a "call centre" stuffed with less informed personal, but rather offer a qualified consultant to attend phone calls and inquiry emails in order providing a client or potential client with meaningful advice, to the price not always being available at once.

The way to communicate and exchange data and material, needed in the preparation, pursuit and demand in a recovery claim, will mainly performed by email.

E mail is a very fast and reliable medium to communicate and is highly preferable over ordinary postage or even hand delivery of documents to local offices.

Digital file exchange i.e. photographs of the accident, the scene or the car damages etc. will be much more effective this way, as print out and post it.

Working with RAMLA, you don't need bringing the items to a local office, taking time to get there, prepare any prints, copies etc., but instead being able to deliver, once in front of a connected computer or smart phone, to any time it's convenient for you.

As the email allow for the transport of digital attaches, such as photographs or copies of statements scanned into a digital file, exchange can be done easily, quick and cost effective, if you do have access to the internet.

In other words, internet access is a must, if you want to deal with RAMLA.

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Car accident in South Africa and like to know what to do If you are involved in a car accident in South Africa Car accident in South Africa and like to know what to do, please read more.

Local offices - How to comunicate - Free frist advice - Fee Structure

RAMLA fee structure

RAMLA fee structure is divided into three different level of support.


Support by advising you, how to pursuit your own case and attending /advising on the matter, in the several steps on the way of a demand.


RAMLA pursuits your claim on your behalf, interacts with all the participants in the matter, in the pre-litigation phase (all before a court of law must be approached for legal action, if the other party disputes of will not pay your claim).

This includes the detailed preparation of the claim, demands to pay the compensation and subsequent work towards reimbursement, including interaction with all stakeholders involved or needed including specialists/experts etc. and settlement agreements.


Legal court actions in the local court of jurisdiction and level of court, including case preparation, service of summons and selecting, instructing and interacting with the correspondent attorney. Attending the subsequent legal process, filing for default actions, attending procedures and legitimised requests initiated by the other party, settlement negotiations/agreements and importantly, keeping the client up dated, is understood as obligatory to end a client's case successful and to satisfaction.

To find out which will be your basis of service, you should get in touch with RAMLA asap and we will help you to get the matter going, soon. A service and cost schedule is available on request.

Why not just send an email with your problem and we start getting it solved.

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Local offices - How to comunicate - Free frist advice - Fee Structure

Car accident in South Africa If you are involved in a car accident Car accident in South Africa

If you have to sort out car accident damage and need to claim for compensation, you should read the RAMLA offer below.

Report your car accident to RAMLA claim management and receive a written statement how RAMLA determined your position in the matter, after initial examination of your car accident damage claim documentation, absolutely free. Submit your report and documents to RAMLA by e-mail. Just follow this link.

On route, to sort out any kind of material motor car accident damage problems, you look forward to find qualified and affordable support, to determine your position and what are your rights and what to do next, receiving fair compensation, that enable you repairing your damaged vehicle.

It is foremost important, that you must ensure to be served professional, knowledgeable and competent, when you select someone to support or handle your car accident damage claim. This is what RAMLA stand for in the first place, when it comes to deal with and sort out motor vehicle damage claims, in South Africa.

RAMLA helps a victim of a motor car accident, looking for initial support, by determining the legal position and give some general advice, what steps should be taken to start the process of claiming, or to prevent that you suffer other losses, often not focused on enough, when busy with the claim, such as storage cost, if your car had been towed and stored at the towing companies yard or SMD and many more issues, depending on your individual case.

RAMLA may be the best choice

RAMLA (Road accident management and Legal Action), is a specialist in material car accident management in South Africa.

click here to learn more about the offer

To build up your confidence in RAMLA motor vehicle accident claim service, a RAMLA claim manager study the submitted documents and reply to you by email with the findings, relatively swiftly after receiving the file. Please provide us as with your motor car accident documentation as complete as possible.

It will take some of your time to prepare and send such documentation, but it is the only way to step forward and worthwhile the effort. You can help to receive a speedily reply, if you take care that pictures and other files are not submitted at high resolution, so our claim manager can open such files even on mobile devices. It will be ideal if the size of attaches etc. don't exceed 2.5mb per file.

The claim manager evaluates the circumstances, what then enables him to predetermine liability, and other relevant matters of your individual case. All that will be free of any charge, cost or any other obligations, even if a non-member submits the car accident documentation for evaluation.

RAMLA reply to you swiftly saying:

1. based on what have been at hand for evaluation, RAMLA determine where the liabilities are, and who will be generally liable, being the cause of the impact and in so far drove the motor car negligent.

2. which steps should be taken initially, i.e. in disputes with insurance companies, or if a letter of demand must be formulated and directed to the deemed liable party, or what you can do, finding the party/person that haven't properly identified itself, at the scene of the incident, and much more, which is certainly depending on your individual case.

3. you probably receive advice, where the week points of your case may be, or a recommendation to improve your documentation or proof, as it may be lacking essential details that are needed to pursuit your claim successfully at all , or just for the purpose to build a strong case.

4. if you receive the message, that RAMLA comes to the conclusion you might be the liable party and therefore you should prepare to pay your fair part of the compensation, we can still offer support avoiding you to be overcharged by paying an inflated claim. Please take note that RAMLA stand for fair but full compensation, for all suffered motor car damages, we do not support false positions just to escape liability.

In a case where you might be liable, RAMLA can only help you avoid being overcharged.

After the conclusion of the first examination of a case, action should follow swiftly and if it's a regular matter, the claim must be formulated and served.

Very often we are confronted with motor insurance company's decisions to reject, decline or submitting insufficient settlement offers. Those insurance related problems, may be caused by your own comprehensive cover, or from an insurance company representing a 3rd party, needs urgent attention avoiding disadvantages. This is the time one must decide about the way forward.

RAMLA is dealing with motor vehicle accident matters (MVA) on a daily basis and in all varieties of matters, ensuring a client best and experienced professional service.

Based on examination and subsequent recommendations to go further, it is on you, the victim of a motor vehicle crash, to decide upon what and if any professional support is needed.

There is the possibility to mandate or join RAMLA as a member/client to utilise the service of the organisation, pursuing the complete motor car accident damage claim and to enforce full and fair compensation.

Alternatively, you may use an interested lawyer to pursue the matter for you. This is a good option, but usually quite costly, as you will not be recuperated for all the costs you have to spend to pursue your car accident damage claim, even if you are successful with your claim.

If you still cannot decide what to do, we suggest finding out more about the RAMLA accident claim management and legal service to make an informed decision as the unique RAMLA car accident claim management is very different and supports manage and pursue any accepted claim professionally.

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What must my car accident report to RAMLA include   when I submit such for review?

  Scrap value means high attention   Check before handover   RAMLA car accident claim management

You are welcome to submit your claim.


What is needed to have a strong case and win a car accident damage claim?

A strong case will need good accident documentation, photographs best those of the scene of accident, showing the situation right after the impact, the involved cars best shown right in the very place they came to still stand.

It should be looked out for witnesses and the contact details taken. Own notes will be very helpful and one should not rely on a police accident report only.

The damages should be photographed as good as possible and proper repair quotation, listing all needs to repair should be at hand.

Wining and being successful, with a claim for car accident damage compensation, must be understood is not a magic matter, but being awarded for what is fair and full compensation for damages, a strong case but must be based on facts that will have proof.

If you mandate RAMLA to handle your compensation claim, RAMLA supports you by advising what information's and details must be assembled to build up necessary proof and evidence. This must be understood that you - the party involved - must support RAMLA claim management actively, if your documentation is lacking and not suitable to proof your merits jet.

RAMLA often observe that victims looking for compensation just gathered some data, relate those to RAMLA and do think all works from alone now. Unfortunately this is not the case. The time when all works on RAMLA based actions and do not need your direct involvement, will be when the claim basis - proof and evidence - had been established.

All what follows can be handled by your RAMLA claim manager demanding and pursue the case, including the initiation of legal actions, depending on the mandate you may give to us.

No claim has any chance of success when the merits cannot be proven.

RAMLA may be the best choice

RAMLA (Road accident management and Legal Action), is a specialist in material car accident management in South Africa.

click here to learn more about the offer

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               Contact RAMLA . . .   for your free initial case analyse   Now
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Submit your accident documentation for initial review by RAMLA claim service, and receive comments and recommendations, absolutely free.

read more about: RAMLA in-house legal claim service support you through the entire car accident claim process

Please find more information to select from :


Nationwide RAMLA Claim Service
SMS your problem to RAMLA Cell

076 770 3179     or best send an

RAMLA - Road Accident Management and Legal Action - is one of South Africa's most experienced and decisive advocates to sort out legal disputes with parties, Insurance companies or act in defence for clients, confronted with unreasonable or inflated claims.

Car accident issues that matters most:

We are legal specialist in motor car accident damage recovery matters and offer our services to those suffering damages or in need to defend unreasonable or inflated claims.

Taking on disputes with motor insurance companies, engage and solve unfair declines or incorrect apportionment of damages, oppose a wrong assessed Quantum, or take a matter on review with the Ombudsman (OSTI), to get a matter of comprehensive insurance dispute reviewed.

Sometimes, if a matter cannot be resolved in a full attempt, and the case need to be heard in a court of law, should all fail to find a solution in pre-litigation, the escalation to a court of law is inevitable, we will suppot the action.

RAMLA can get you through the trouble, get reluctant parties moving serving Summons, for just some affordable fees, commonly just equal or lower then towing/storage cost may be.

We are one of the most experienced, decisive advocates, when it comes to car accident problems - issues of compensation or defence against unreasonable or inflated claims, bad repair practice and much more.

We work only on motor car accident matters.

Check us out, so you do know if we can uphold we say, free of charge.

Welcome to RAMLA

Road Accicent Management & Legal Action - South Africa

RAMLA - is an experienced legal expert in most MVA - Motor Vehicle Accident - issues.

We act professionally and decisive for the - Demand of damage Compensation - Dispute Resolution - Defence against inflated or unreasonable claims, as well as for damage recovery caused by bad workmanship after car repairs.

With more than ten years of professional experience, well educated stuff, knowing the subject of car accident issues and solutions, we have advised many, many inquirers in the first steps to take for a solution,

- free of charge - ,

and over the years, served a high number of clients to solve differences with parties, addressed compensation actions, acted against unfair Motor Insurance declines or short falling settlement offers, pursuit reviews with the Industries Ombudsman and filed law suits and defences.

RAMLA do know very well, that all cases are individual and need particular attention to the details, as only a well structured and factual claim can have chances to success. With us, you can feel save.

If you valued visitor of the RAMLA web information platform, do have any such problems listed above, you may well be good advised to contact us and brief us - best by email - with what had happened and may be your problem.

Our initial reply and advice will be free of any charges or obligations,

but an active pursuit of a claim or defence will come with some smaller fees.


How going forward once there is a claim or dispute or other challenges?

Well, once someone checks a web site as this one RAMLA presents, there will be some sort of a problem.

Motor Vehicle Accident (MVA) issues are manifold and can be complex.

It may either be that there is no response from the liable party or the Insurer, the other party repudiate, apportioning damage liability leading to a short falling compensation offer, or any other claim decline, such as to violation of Insurance terms and conditions. All need experienced attention.

There are even cases, where a claim is directed to a 3rd party, deemed liable and demanded, but no engagement noticed.

Lot of issues coming up in MVA - car accident matters, may not be handled according to valid law, or wrongly interpreted.

There are many people in South Africa's motor insurance industry, without a legal background and act under instructions, don't care, nor perhaps not having the necessary skills, or just follow a strategy, to get rid of valid claims.

Such should not be accepted and the challenge taken head on, even if it comes with some engagement.

RAMLA as a specialised legal expert can solve such problems, just for a fraction in fees what you may miss out, if you don't have the right support.

In our view, it is not the correct way and get a legitimate claimant's demand, just been brushed away, isn't it?

Just take the time and contact, tell us about the matter and let us take care of it.


Defence against unreasonable or inflated claims?

RAMLA can help you most effectively to get a claim dropped or eased.

The results defending someone against whatever car accident compensation claim, can be very good, as often the evidence the Claimant do have is not sufficient to proof the claim, which is a pre-requisite for a successful action.

If it isn't as clear what the implications are and what evidence the other party/Insurance do have, chances are very good to stand through and get a claim successfully denied, even if a summons may have be served already.

The party alleges or accuses is forced to proof the claim and not the demanded party.

Many Insurance recovery claims fall short of such reliable evidence and therefore can be repudiated, even if it comes from attorneys or recovery agents.


However we do handle every substantial MVA claim,

against whatever party, Insurance, reluctant party or company successfully, given the merits of the issue are clear and stand a challenge.

Should the merits not be so favourable in the first place, we do all we can, improving such merits, to get the matter being a strong case.


Chances of success, if there is a strong case, and any other winning guarantees?

Those are questions we hear frequently, before a new client is prepared to accept some fees.

There cannot be any guarantee of success in legal matters, as the other party may have evidence matching or being better proof. If it comes to an action in a court of law, the presiding officer is the instance of weighting all brought forward in the action and decides.

However if sufficient evidence is at hand, chances are high to predict a win and succeeding with a matter, which ends up in an acceptable settlement/judgement.


You want to visit a local RAMLA office in your area and have a chat with one of our experts?

We are very sorry telling you, that we have chosen a different way of performing our business.

In order to hold overhead costs low, and not compromise on expertise and service, we have decided to act from one central, but not public office, in the Western Cape.

In order to hold fees low and offer very competitive rates, compared with similar legal services, we decided to concentrate intelligence and contain costs in this manner.

Anyone who likes to visit his/her adviser or attorney, should not choose RAMLA as a favourite, as we cannot or want honour just that.

But we can deliver the way we operate effectively, wherever you are in South Africa and with whom ever we have to deal, effectively, decisive and affordable.


What about fees, must they be paid upfront or can it be deducted from recoveries?

Let me answer the question in short.

Yes, all fees need to be paid up before we take action.

Why is that so?

Our fees are as competitive low, that we cannot enforce any such fees economically, if someone just take our services and thereafter give us hassles to pay.

Any local attorney will do the same, as asking for a deposit, commonly far higher than our entire fees are, upfront.

In general those deposits are offset against fee notes and further deposits requested in due course.

We dont do that. We deliver services not billed on time issues, but on performance phases, which gives cost certainty and the assurance to be taken care of the full matter.

Contact us to get more detailed information.


Any doubts about our capabilities or performance as this offer is an anonymous one on the web?

Well I must accept such doubts and can only point out and rely on the many we served before and who may be contactable for reference.

Check out what we display on our comprehensive web pages, which will back up our knowledge and experience without a doubt.

Anyhow we will never accept a mandate before we have had a first free analyse of your particular matter and if you aren't satisfied with our reply, simply don't go on with us, despite it may be detrimental to you.

We value a fair and open informative strategy, keeping a client updated, which will please most of those with an open mind to comunication technologies, such as email etc.

But we can only do what we offer and if you aren't happy with such offer, just get into contact with your local lawyer, or ask us to refer you to someone with specialised knowledge in MVA matters.


Should you have been through all before . . .

and still think we can be the one to solve your motor vehicle accident compensation problem in South Africa, just get in contact with us.

You're welcome to be served perfectly.

Kind Regards Your RAMLA team

Nationwide Claim Service

SMS RAMLA to 076 770 3179
and let us know the problem, or much better send an e-mail to:

In order navigating the comprehensive RAMLA information platform, check out the keyword or FAQ section to find what you are looking for or just send us and email to tell us the problem you face

  Keyword Search

  FAQ  frequently asked

As a member you enjoy full claim service free of charge!

  RAMLA Membership
         tariffs - terms - etc.

  Preparation is key:
           before  an  accident
           when enforcing claim

Involved in a car accident in South Africa and like to know what to do?

When it comes to a legal action in a court of law, the details are important.

RAMLA do know what is of importance and guide matters to success.

RAMLA Expert Partnership

Become a local partner of our Nationwide Network of experts in adjacent industries, such as:

Legal profession

Panel beater or auto
     body repair workshops

Independent vehicle
     damage assessors

enhancing mutual business at no cost to either side.

Please follow the link to the industry above to learn more about the offer.

SMS "network" your name and industry, place of business to 076 770 3179
and we call you, or send to


Motor Insurance Disputes

An insurance claim, either as a third party or comprehensive claim can come with a number of challenges.

Having the knowledge and experience, is a prerequisite to stand through against sometimes very strange arguments or decisions utilised by South African Motor Insurance Companies or its Brokers.


Ombudsman for short term Insurance (OSTI)

The Ombudsman for short term insurance disputes (OSTI) reviews matters that emanates from Insurance policy differences or disputes.

That means only contractual issues can be given for review and no 3rd party claims issues can be addressed to the Ombudsman.

Many people believe in objectivity and sympathies the Ombudsman may have to issues, believed to have been made unfairly by any Insurance decider.

It must however not always be expected that OSTI is in favour of Insurance clients to protect their rights.

Too often the decisions taken by the Ombudsman's office are backing the Insurance decision, particularly so as the evidence provided hasn't rebutted the Insurers argument, due to lack of knowledge.

The often one-sided information provided by the Insurer, even without verification, is taken for the decision, if a client in need for help doesn't know how to repudiate false or weak allegations and the matter will most probably be lost and the Insurer rests relaxed.

The Institution of the OSTI office is financed by the Insurance Industry.


A reluctant party try to hide and not engage?

Don't allow a party to act in such manner. A liable driver must take responsibility, but it can be a challenge if you have been too patient or trustful of promises and the other do know how to make you struggle.

It must be noted that a claim is easier declined than proven, and factual proof is what is meant the claimant has the onus of proof.


Companies don't engaging into claims they are vicariously liable for its employees

Companies are in some circumstances responsible and vicariously liable for employee's action and damages, if in charge for the business.

Despite most such companies may maintain a valid insurance cover, not many are open to an amicable solution and reluctant to support a claim.

The problem may just be that those who employ personal which need take part in public traffic in order to do the job get too much involved in car accidents throughout the employee's mistakes and don't like seeing the insurance cover in danger or face higher risk premiums.

There are commonly more difficulties to get matters processed as if claiming against a private person.

Our advice, get support as soon you feel something may not go as expected.


Alcohol or drugs a driver has abused but driving a car under the influence and causing the accident

Alcohol or Drugs shouldn't be consumed when on the road, for good reasons, and prohibited by law.

Once alcohol or drugs are suspected or proven, any insurance cover will lapse and no compensation can be expected covered by any Insurance.

However, the misuse of drugs and or alcohol must be proven in a professional manner.

It will not be acceptable, if an Insurer or another party just allege the other being intoxicated.

No witness or any observer can detect any or the degree of intoxication, even if they are medics, without scientific analyses, there is no proof.

Breathalyser and professional medical laboratory tests must show if any intoxication and to what degree, to get a claim declined or even to make one against another.


Market value, trade and retail value, scrap or salvage are all part in a "write off" case

When it comes to more serious car accident damages often repair costs are high. Should repair costs exceed the market or pre-collision value of the motor car, it will be called a "write off".

Unfortunately many of those been written off is caused by a decision of an Insurer.

The manner in which the car values of a highly damaged vehicle being evaluated, is by applying value schemes, often inappropriate schemes or wrong assessment results should be challenged.

A write off can cause many hassles in some regards.

There are some value schemes offering private persons a one time free value check.

Below as an example, TransUnion Car Value

Anther source will be as well as

TransUnion Car Value Scheme

    Disclaimer: Although all reasonable efforts have been made to ensure accuracy of the content, displayed on the RAMLA web-pages, no warranty is given regarding the accuracy or completeness of the content or its suitability for any purpose.
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