Motor vehicle accident damage claim enforcement
- defence against inflated or unreasonable claims
- Motor Insurance disputes - claim declines

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

Recovery material damage in a car accident

Car accident damage claim enforcement

Rebutting unfair settlement offers

Insurance claim declines or dismissal

Defence against unreasonable or inflated claims

Support pursuit in any MVA matters, in South Africa

Road Accident Management & Legal Action

We are car accident damage compensation recovery specialists

as well as experts to defend against unreasonable or inflated claims.

                                                             RAMLA - car accident damage claim service South Africa

Do you have an issue with any kind of Car Accident claims, disputes, rejected claims or the need of enforcing your traffic accident compensation, in South Africa?

Police Accident Report - AR

RAMLA - car accident damage claim service South Africa
You may contact RAMLA at all times, free of charge for advice, even at late hours or on weekends as well as public holidays.

Via email you are welcome 7/24 and receive a response in reasonable short period of time. Phone calls are less effective, but can be utilised, during business times.

RAMLA is a specialised legal Expert in regard to Motor Vehicle Accident damage compensation enforcement, or assistance in defensive actions against unreasonable or inflated claims.

Our highly skilled and experienced team of experts work decisive, swift and economically affordable, to solve car accident issues.

Any Questions?

Contact us now by email and check out, if and what, we can do for you.

Our free initial case analyse offer is available for you NOW, free of any charge or obligation.

This free offer is worth almost as much as the costs for briefing your local Attorney where he/she takes your case instructions and will bill most commonly R 1500.00 or more.

So don't hesitate as it's easy, comfortable and will be answered knowledgeable in short time.

No appointment, no office visit and no costs.

      car accident in South Africa

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The content and information supplied are linked and legally associated to the disclaimer, supplied at the end of the page and for private individual purposes only.

car accident in South Africa

Free case analyse and initial advise!

Dear valued reader, checking out the RAMLA car accident compensation platform; obviously you do have some traffic accident damage issues to solve.

Contact RAMLA directly for a free check of your particular case issue and advice, by following the link.

Police Accident Report AR (South Africa)

In a matter of - Car Accident compensation, - don't be fooled - badly treated - and - do not accept unfair Settlement - offers

             If anything doesn't go to plan, - get professional support.             RAMLA may just be the right service

Motor car road traffic accident damage recovery, is what our subject is all about.

Below please find some issues and occurrences of common interest, listed and linked.

Car accident issues that matters most:

Keywords Section - A

Accident Compensation

Acceptance and Liability - offering paying Excess

Accident documentation

Accident Reconstruction

Accident Report Forms - SAPS / RAMLA

Accident Scenarios -
What to do

Accident Scenarios -

Accident Sketch

Admission of Liability

Affidavits - general

Affidavits - used in car accident mattters

Affidavit confirming repairs - Cost - Quantum

Affordable claim service -

Alcohol and Intoxication -

Analyse of a car accident

Appeal a claim decision

Appointing an independent vehicle damage assessor

Apportioning of Damages Act

Apportionment of Damages -

Assessing - Appraising -
vehicles accident damages

Attachment of debtor's possessions

Attorney's services & fees -
in compensation actions

Audatex -
Car value listing systems

Auto accident -
compensation action

Auto Body Repair in South Africa - Approved Workshop

Auto Dealers Value Scheme

Attorney's services and fees in compensation actions

Full Keyword List

Keywords Section - B

Bad tricks of those who want avoid to be held liable, hiding not engaging

Balance of probabilities - measure to proof a claim

Beyond repair - total loss or write off

Blood test to prove intoxication

Bodily harm to persons throughout traffic accidents

Bodily Injuries and RAF claims

Breach of traffic legislation and consequences

Breathalyser tests proving intoxication

Broken promises to settle damages

Bumper bashing - minor damages

Full Keyword List

Keywords Section - C

Causation in a car accident

Calculating, assessing or appraising damages

Car accidents and its consequences

Car Hire after an accident

Car owner's possible liability for conduct of a driver

Case analyse offer - RAMLA advice

Case Law - Precedent

Causation of an accident - liability for the impact

CCTV footage of the accident

Certification of the repair value / Quantum

Change of argumentation from accepting to accusing liability

Circumstances of an accident

Civil compensation action for damage to law of delict

Claim against insured 3rd party

Claim Decline/ denial / repudiation / refutation

Claim Decline based on alleged breach of the rules of the road

Claim Decline based on violation of terms and conditions

Claim Defence Actions

Claim Disputes - Inflated or unreasonable claims

Claim Disputes about recovery actions an Insurer launches against 3rd party

Claim Investigator

Claiming compensation from 3rd parties

Claiming damage compensation from uninsured motorist

Claiming from an employed driver with a company vehicle

Collision of facts in claim actions

Commissioner of Oath

Compensation for car accident damage

Conflicting Statements leading to claim decline

Courts of Law in South Africa

Consequential Damage

Contact or identify the other party/parties

Contingency fee contract - no win no fee

Cooperation of other parties involved in car accidents

Contributable causation - Apportionment

Courts of Law in South Africa - small claims Court - magistrates - High Courts

Culpa / Culpability

Full Keyword List

Keywords Section - D

Damage assessment driven by Insurance order

Damage Assessment - Independent

Damage to Property - what can be claimed

Damage value/Quantum - serious damages

Dealing with 3rd party claims

Dealing with Motor Insurance Companies

Declined Insurance claim

Default Judgement and Excecution

Defence against a recovery claim

Defence Plea against Summons

Deformation to vehicles as to high external power impact

Delictual accountability - Delictual Law - Law of Delict

Demand a party to pay for damages - LOD Letter of Demand

Depreciation of car value

Determination of liability for impact and relevant factors

Dismissed or denied 3rd party claims

Disposal of salvage or the car wreck

Dispute of facts

Dispute Resolution with the Insurance Company

Dispute with Insurance - internal resolution or review with the Ombudsman

Disputes in Insurance claims - Resolutions and Challenges

Dispute with 3rd party

Disputes on claim matters

Disputes resolution by taking legal support

Documentary Evidence

Documents to submit in a (insurance) 3rd party claim

Driver's details and contacts

Drivers licence, non-existing, expired, Learner of foreign licence - expiered licence

Drunk drivers causing accidents and the repercussions

Duration of a claim action

Duties or obligations in public traffic

Duty to mitigate in a claim to limit expenditure

Full Keyword List

Keywords Section - E

Economic aspects in a car accident claim

Elementary duties of a motorist

Elements of Liability

Emergency in traffic situations

Emotions in pursuit of a claim

Employed car driver

Employer - Employee relationship and liability

Entertaining a claim by Insurer

Evidence, Facts, Merits

Examination of motor vehicle damage (properly)

Expert Examination / Assessment Expert Report

Expert Witness testimony

Eye Witness testimony

Excess of motor insurance policies - Acceptance Liability - offering pay Excess

Execution of warrants after a successful legal claim

Full Keyword List

Keywords Section - F

Factual Evidence in a compensation action

Filling or facilitating a claim for compensation

Forensic investigations

Foreseeability of danger

Front and Rear Impact

Full Keyword List

Keywords Section - G

General issues in a traffic accident

Getting paid for car accident damages

Gross Negligence

Full Keyword List

Keywords Section - H

Hearsay - no valid testimony

Hidden damages not detected and not included in Assessments

Hit and run accident scenario

How long will it take to be compensated

How to handle a compensation action

How to get a Police Accident Report and AR Number

Full Keyword List

Keywords Section - I

Identification of participants in a traffic accident

Income loss created utilising the vehicle and loss after destruction

Inconsistent divergent party statements to what happened

Indemnification for the financial compensation

Independent Witness

Insurance excess deal

Inflated claims - damages fraudulently inflated

Insurance claims

Insurance claim declined/rejected

Insurance damage assessment

Insurance Investigations in car accident circumstances

Insurance measures to minimise pay out

Intoxication - requirements for a Claim decline

Intoxication - Telephoning / Texting etc.

Intoxication while driving a vehicle on the road

Investigation for the purpose to serve Summons to a perpetrator

Investigations by motor insurance companies to find out what happened

Investigations into the accident circumstances

Issuing a summons with the clerk of the court

Full Keyword List

Keywords Section - J

Judgement after trial of the matter

Jurisdiction of South African courts

Jurisdiction of the Ombudsman (OSTI)

Jurisdiction of the Ombudsman (SAIA)

Full Keyword List

Keywords Section - K

Knock for Knock agreement between Insurers

Full Keyword List

Keywords Section - L

Late evening or night accidents

Law of Delict - Delictual Liability

Legal Practise Council - Law Society

Lawyer's services and costs

Legal Action in a court of law

Legal aspects and merits of a case

Letter of Demand (LOD)

Liability and Acceptance - offering paying Excess

Liability for the car accident and compensate damages

Liable Party

Litigation phase in a court action

Loss of income created utilising the vehicle

Full Keyword List

Keywords Section - M

Magistrates Courts

Market Value of a motor vehicle

Master and Servant rules - vicarious liability

Material loss or damage

Maximum compensation for total loss

Merits and legal aspects of a compensation case

Motor vehicle damage Assessment

Motor vehicle damage Assessor

Motor vehicle owner's liabilities

Full Keyword List

Keywords Section - N

National Traffic Act No 61 1996 at section 61

NATIS - National Traffic Information System

Negligence driving a motor car

Neuhaus v Bastion Insurance Company 1968 (1) SA 398 D AD - a case precedent

Not abiding to, or in breach with South African traffic regulation

Not insured against traffic accident damages

Not insured but need to claim from another

Not roadworthy vehicle in public traffic

No win no fee - Attorneys Contingency fee contract

Full Keyword List

Keywords Section - O

Obligations in a claim for compensation

Offer to settle a compensation claim

Ombudsman's principles

Ombudsman's reviews

Ombudsman's contacts (OSTI)

Onus of proof a claim is on the Claimant

Opinion evidence in a case

Overcharge for towing

Owner's liability for another permitted driving a car

Full Keyword List

Keywords Section - P

Particulars of a claim (POC)

Partly liability for causation - Apportionment

Parties don't engage for settlements/solutions

Passengers in a car as witness

Patrimonial losses - Damage

Pleading Stage in Court

Police Accident Report

Police duty at the scene of accident

Policy cancelled alleged violated the terms/conditions

Power of Attorney

Precedents in a compensation claim

Pre-Litigation phase

Preparation before taking to the road dealing with accidents

Prescription of a material claim

Process of Ombudsman case review

Pro Bono case pursuit by Attorneys

Proof of claim merits

Proof the Quantum/Value of a damage calculation

Pursuit of a claim / Procedure of a compensation claim

Full Keyword List

Keywords Section - Q

Qualifications of Assessors to evaluate damage

Quantum of the claim

Quotations calculating the repair damage

Full Keyword List

Keywords Section - R

RAF - Road Accident Fund - Bodily Injury claims

Reasonable and necessary repair costs

Reasonable driver or person reasonable man test

Reasonable precaution while driving

Rebuttal of unreasonable or inflated claims

Recklessness driving

Recovery Claim - Insurance paid client - Recuperation Action

Recovery Agent acting for Insurance

Reconstruction of Accident facts

Rear and Front Impact

Regular driver nominated in an Insurance Policy

Relinquish Salvage to a party

Reluctant party don't engage in a claim

Repair Quotations - damage calculation

Reporting an accident to Police

Retail value in calculations of market value

Retention of a stored vehicle on a scrap yard

Rights and Obligation in Traffic

Right of retention a vehicle - workshop or towing

Risks and Chances in a claim action - Basics to know

Risk profile of an insured motorist

Road Accident Fund (RAF)

Roundabout - Traffic Circle

Rules of the Road South Africa

Full Keyword List

Keywords Section - S

Safe following distance

SASRIA - South African Insurance Association - Riot and Strike

SAIA - South African Insurance Association


Salvage - the value of the scraped car

SAMBRA - SA Motor Body Repair Association

SAPS - the duty of police on the scene

Satisfactory Settlement

Scene of a car accident - what is relevant to capture

Scrap value or Salvage - an important factor in write off calculations

Securing of evidence

Service of a demand to the other party

Serving a summons to the demanded party

Settlement agreement ending a compensation claim

Shortfall or insufficient compensation

Shortfall of compensation based on damage assessing

Shortfall emanating from Apportioning

Shortfall in regard of market value, pre collision value, salvage or policy terms

Shortfall in settlement offer - Apportionment / Causation

Sketch of an accident scene

Skid marks - in reconstructive expert reports

Small claims court

SMD - or scrap buying companies

Speculative testimonies

Speeding - issues in a claim decline

Starting a compensation claim against an Insured

State of the vehicle before accident

Storage of a damaged vehicle on Tow yard

Strong case merits needs strong evidence

Subrogation in claim enforcements

Subsequent/consequential damages

Sudden emergency defence

Sued by another to pay

Suing a negligent motorist in court

Speed control unit

Surety to secure a settlement

Surveillance cameras - video footage

Full Keyword List

Keywords Section - T

Telephoning - Texting while driving

Terms and conditions regarding an Insurance Policy

Test of a reasonable man or motorist would have acted

Third party Claim - Claim rejected

Third party claim action

Third party insurance cover

Third party insurance claim

Time frames a claim may take until a settlement offer

Total loss - car written off

Towing and Storage issues after accident

Tracking Device and Reports

Track and Trace a wrongdoer who gave false identification

Traffic Accident Reconstruction Expert

Trade value

Traffic Act 1996 sec 61

Traffic Circle - Roundabout

Tyre burst - immediate emergency

Types of disputes, declines or shortfalls in claims

Tyre conditions in an accident issue

Full Keyword List

Keywords Section - U

Unbiased and fair Investigation in circumstances of accidents

Uneconomically to repair car accident damage

Unfair claim decline

Unforeseeable danger in traffic

Uninsured motor car driver cause accident

Unlawful driving - negligence or recklessness

Unlawful leaving the scene of the accident

Un-roadworthy motor vehicle driven in public traffic

Unrealistic or inflated claims against you

Unsatisfactory settlement offer

Unsettled Motor Insurance claim

Full Keyword List

Keywords Section - V

Values in a compensation claim

Value of Salvage in terms of write off

Vehicle Damage Assessment

Vehicle not roadworthy vehicle in public traffic

Vehicle not economically to repair

Venter v Dicson 1965 (4) SA 22 (E)

Vicarious liability

Vicarious liability an employer has for the employed

Video camera footage CCTV

VIN - Vehicle Identification Number

Violation of Insurance terms and conditions

Violation of traffic regulations or duties

Full Keyword List

Keywords Section - W

Warning signs during claim evaluation

Weather conditions influence duty to drive

What to do just after the accident happened

When best claiming from own comprehensive cover or 3rd party

Witnesses Testimony in car accident issues

Writ/Warrant of execution

Written of - car status after destruction

Wrongdoer is liable for compensation

Wrongful conduct of a driver

Full Keyword List

Keywords Section - X Y Z

no entry

Full Keyword List

Caught up in a car accident in South Africa, may force a party to claim damages from the wrongdoer,

or may lead to the need to defend against inflated or unrealistic claims.

Car accident lawyers and professional claim managers, enforcing traffic collision damages.

Caught up in a traffic collision were motor cars/vehicles been involved, most of the time material damage or damage to property such as cars or other amenities, will come along with the impact.

RAMLA do concentrate on material or financial damage compensation claims, to get another paid from the wrongdoer and liable party, in an accident scenario.

Such claim can be one directly against a wrongdoer in person, or dealing with representatives such as Lawyers or Motor Insurance Company claim deciders.

Any claim needs to be funded on evidence and factual arguments supported by proof.

It is often easier said as done, as proof comes in almost all cases from the circumstances of the accident and evidence need attention right at the scene of impact.

The bad thing however is, if it is missed and not thoroughly attended to, gathering and secure all facts possible, it is almost impossible to get such evidence time after the accident anymore.

It may happen that potential witnesses drive or go away, debris be cleared, faulty traffic lights be repaired, or CCTV footage deleted.

Pictures from the scene of the accident, document vehicle positions - damages etc., can only be taken, if and when cars are still be in place, which - once available - will have significant value in proofing and reconstruct the impact or scenario.

As much important evidence is in itself, it is evenly relevant to know how to use it.

The ultimate goal is to be compensated for losses.

This is what is needed to be knowledgably and competently addressed and achieved.

Once a claim is addressed, formulated and documented, still the reaction of other parties needs to be waited for and to be seen.

It is to no certainty that reporting a fair claim which is well documented, must lead the other party agree and accept and certainly pay the damages claimed.

Disputes can arise about the way all unfolded, the question of liability can be seen from different points of view, damage value or Quantum be under dispute and many more aspects of disputes can be raised, too much to get to in this column.

Unfortunately it can be another weak point, as many people only looking for some advice only a while or even after a longer period of time, past the actual accident, and visit Web Pages such as this one you browse now - too late, and in the meantime doing all they can to address a compensation action.

Many try to act on what may be at hand and they find and regard themselves to be fit for it.

This may work for a number of cases, as matters are clear and facts at hand are strong in its evidential role and the opponent or defendant do not argue unfair.

However it would be too optimistic to believe it is the normality. It is not, as it is almost the opposite, as many cases end up unsatisfactory.

Results or settlement offers may be incorrect in adjustment of liability, often named as contribution to the accident, by not adhere to all the duties, citing perhaps unreasonable precedents and/or allege and apply apportionment.

That may lead to significant losses, shortfalls or complete denial/repudiation of a claim.

Not any layman may be qualified to see through all of that and know if what one faces will be fair and correct.

We do believe it is worth taking time and effort to check on any doubt, before accepting.

Sometimes even bodily injuries - inflicting to human beings harm and pain - occur.

Even bodily injuries do have in some way a financial component and a victim need to be compensated in order to cope with recovery and subsequent costs etc.

However we the author of this Web Platform - RAMLA - we do not deal with bodily injuries claims.

Many specialised lawyers offer its services to solve matters, but the South African Government recommend a victim to first check and find out if one can claim without any specialist, in order not to spend a large portion of compensation on Lawyers fees.

We are specialised expert's in all respects to motor car accident damage compensation

claiming damages, defending against unreasonable or inflated claims, working in Motor Insurance disputes, in those subjects over a long period of years, attending thousands of requests analysing, supporting and pursue material car accident claims, effective and economical.

Such excellent service can be to your service Nationwide, in South Africa.

Road Accident Management & Legal Action (RAMLA) can professionally represent clients, taking care of their interests, which can be the solution you may look for.

You will find a lot of useful information on the RAMLA (Road Accident Management & Legal Action) web pages

However, not each and every car accident compensation claim will be fair, correct and reasonable or may perhaps be inflated.

Proper defence against such unreasonable vehicle accident compensation claims or actions, will be crucial

Defending against inflated claims isn't as challenging as perhaps thought.

Utilising the right knowledge and decisive defence action, most unreasonable demands can be solved or stopped entirely.

Motor car accident damage claim service, in South Africa
First of all we have to definite what we have to understand will be full and fair motor accident damage compensation. But even before doing so, we have to clarify that the South African System of motor car accident compensation, is split off into the sector of bodily injuries, which is dealt with very different to that of material damage compensation. The web pages you are browsing currently only focus on the material and civil claim for you to receive the full and fair traffic accident damage compensation occurred to your vehicle.

The South African law say: You should be materially compensated so that you will be able to have your damaged auto repaired to the state it was in, before the traffic collision impact. That means either you cannot expect a new car (some exemptions excluded here i.e. if your motor vehicle is very much new, so saying not older than a year since being on the road the first time) if your one is fairly used and the marks of wear and tear are visibly impacting you auto value.

But even an older motor car must be repaired to manufacturer's standards to maintain the roadworthy status of the then repaired vehicle.

So to say it in short, get it back on track, but do not try to make a fortune out of it, as that can easily backfire on you. But this does not mean you have to agree to too many compromises in terms of your motor car repairs. To have your damaged car back into the state it had been before, you need to prepare a solid base of value analysis for your compensation, either by a qualified repair quotation or by a professional damage assessment.

car accident in South Africa

car accident in South Africa

But nothing is always stringent and you cannot take one argument alone to find the correct compensation basis. There may even be differences in what you might have to accept as motor car accident repair compensation, in either a third party claim or a claim you direct to your own comprehensive motor insurance policy.

A claim launched with you motor insurance company will have to look on what you have covered under your policy and probably have some contributions to accept, due to the content of your policy.

A 3rd party claim, directed to the perpetrator however must give you full compensation and no clauses, as insurance excess or other limitations in your insurance policy apply.

In most cases, you should have some professional support. If you want to get the matter sorted out quickly, possibly with less costs as possible, and being compensated for your car accident damage fairly, you should consider and let a car accident damage claims specialist such as RAMLA, or your local attorney working for you.

The procedure and pursuit of your claim for motor car accident damage compensation in South Africa (SA)

Motor car accident damage claim service, in South Africa

car accident in South Africa

car accident in South Africa

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car accident

RAMLA Road accident management - Car accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

RAMLA Road accident management - Car Accident

car accident in South Africa

car accident in South Africa

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car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

car accident in South Africa

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RAMLA is a specialised expert in all MVA matters, claims, disputes (3rd party / comprehensive Insurance cover) and defensive actions against unreasonable or inflated claims, professional - affordable.    Contact RAMLA for your support to have a damage claim paid or defenced.      Contact     

Motor Vehicle Accident

We offer the solution in Car Accident matters, analysing, supporting, demanding, corresponding, negotiating, settlement agreements and further taking matters to a court of law in South Africa, if no amicable solution could be found, in pre-litigation, to best favourable conditions in a professional and decisive routine.

car accident in South Africa
Facing challenges with motor car accident issues in South Africa?

RAMLA will be the solution,

demanding compensation, resolving disputes, defending against inflated or unreasonable claims,

in all sectors of vehicle accident damage compensation problems.

car accident in South Africa

car accident in South Africa

Motor vehicle accidents happens every day on public roads, often causing damages to property

Utilise the affordable professional solutions RAMLA offers clients in South Africa, to solve such repercussions.

Police Accident Report AR

 car accident in South Africa      car accident in South Africa

We do have the expertise and know how to act for you.

Experience exceptional service, testified by clients, even after hours or weekends, giving you a peace of mind your case is taken care off, no matter what.

car accident in South Africa  

Your specialised legal expert to sort out MVA matters

                  Professional - competent - swift - decisive and affordable

RAMLA   -  Road Accident Management & Legal Action

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Solution's solving MVA problems

Affidavits in motor car accident compensation actiontions South Africa (RSA)

Witness Affidavit - Repair/Assessment Affidavit - Non Insurance Affidavit and SAPS - Police Accident Report (AR)

Please be aware that the South African Police Accident Report (AR) is not designed to support a civil legal action for compensation, but rather to document offences for prosecution.

South African Police Accident Report

Track & Trace motorists for false or incomplete data.

Motor car accident in South Africa Motor car accident in South Africa Motor car accident in South Africa

Once a motor accident happened in public traffic, and persons are harmed or injured, the police must be called to the scene or reported if serious damages to property of others occur.

It will however be advisable calling the police to report the accident in any case, but at least if any damages to participants, property or motor vehicle happened.

A South African motorist is compelled by the traffic legislation, reporting a motor accident within 24 hours to police. It should be noted, that some South African motor Insurer's do request an earlier report, which can be as short a 6 hours after detecting a theft.

But one should always be aware, that the purpose of the police accident report is foremost for determination if offences against the law had happen.

This subsequently mean, the police report does not focus on any kind of supporting information, which can help claiming for the compensation of damages, caused in the traffic accident, despite certainly some of those data is available, but not sufficient building a case or even a strong one.

The report will state the participant's details, but they are mostly not verified in terms of contact and residential details, if true and correct. It states roughly the details of persons driving or injured, and sometimes those of witnesses' etc., conditions of the road, weather and other technicalities.

The Police Accident report consists out of 4 pages and sometimes today do have attaches, about details of the matter as well as statements of parties. The most important one, in terms of civil actions, will be page 2, as it will/can contain a sketch and a description of what happened, useful in a later stage, where it will be necessary claiming for damage compensation.

RAMLA can help clients in all MVA matters to solve problems professionally, claims, disputes (3rd party / comprehensive Insurance cover), review of declines with the Ombudsman (OSTI) and defensive actions against unreasonable or inflated claims, professional - affordable.    Contact RAMLA for your support to have a damage claim paid or defenced.      Contact      car accident in South Africa

It's important that the police officer in charge files the section unbiased, reflecting both or all parties point of view, unless the police officer is an eye witness.

It can certainly be the case, that the car drivers involved, in the road accident, will, or may have different opinions about the way all unfolded. It's important having those divergent points of view stated, so that parties have a burden before to overcome, before changing strategy, as to what may have been admitted at the scene, but will no longer be accepted.

The police accident report should be regarded as a (incomplete) data pool and not suitable to point out on any liability. A police officer or other motorists are not qualified making any conclusions in terms of liability at all.

It will not be wise, just leaving the scene of the accident, once the police is called, but late. Often seen is that the parties in fulfiling the duty reporting, are separately going to a police station and file a report, without the other motorists or parties being with them.

Such report is not of good evidence, as it's a one sided statement, without any verification. If the motorists involved in the auto collision, decide not to wait for the police taking down the report and the circumstances and reveal personal data, all the parties should at least go together to the next police station, directly after the impact, and report and sign the report.

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                  Professional - competent - swift - decisive and affordable

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Police Accident Report (AR), participants circumstances

Track and trace data of participants

The law says . . . Police don't investigate for civil actions

Towing and Storage cost can be financial risks

Affidavits commonly used in car accident issues

Witness Affidavit corroborate a claim

Repair - Assessment Affidavit to support the Quantum

Non Insurance Affidavit to avoid Insurance fraud

Headlines and Issues on this page

Contact RAMLA for a free fact check and advice

RAMLA will be your   one-stop car accident claim service   in South Africa

  Call the police to report your traffic accident officially   note all details and telephone numbers, addresses etc. are correct and valid   Document the scene of the accident well   Be carefull and check out what ever you can

Make sure that all details in the police accident report   will be true and complete, but don't expect too much and do not believe the police accident report will be the foundation of your proof

Police Accident Report (AR), documenting the participants and circumstances that form part of your car accident

A police report is more accurately called an Accident Report (AR) and will be identified by a report number / case no. The accident report contains several sections, among other information, details of participants and a section for a sketch and a short verbal report of the circumstances.

At the scene of the accident, it will be the easiest chance to verify the participant's details, involved in the car accident at all, making use of the power of police questions. It is not uncommon, that "more experienced accidently driving motorists" do know how to circumvent giving true and reliable details and contacts, hampering the efforts of an innocent victim to launch a claim at all, let alone have it accepted and paid.

A lie or more politely said an omission, to the "right time", being undetected can help the liable to escape your investigation and in a subsequent claim, giving the claiming party a hard time to contact the liable at all, demanding for the motor car accident damage they may be liable for.

Checking out the true and complete information is the option at the scene, utilising the police power to interrogate and verify.

car accident in South Africa RAMLA can help clients in all MVA matters to solve problems professionally, claims, disputes (3rd party / comprehensive Insurance cover), review of declines with the Ombudsman (OSTI) and defensive actions against unreasonable or inflated claims, professional - affordable.    Contact RAMLA for your support to have a damage claim paid or defenced.      Contact     
The identification of the report regarding to your motor car crash, will be the Ref. Number of the report. The reports reference number, will be issued by the local police station in charge, only after the report had been physically handed in to the police station and not being available at once at the scene of the car accident.

The file (Police Accident Report) will be archived at a provincial or local database and it is retrievable there, most probably by paying a smaller upfront admin fee for the service.

In any case you should obtain a copy of the report, for your car accident documentation, as soon as possible. Ask at the police station in charge about the process one needs to follow.

The accident report entails a standard listing of circumstances and participants involved in a car collision.

The police officers in charge will just do what is his/her duty, only getting the details that the report requires.

It will be best to double check what have been noted in the report and make sure that the details given to the police officers, by any participants, are correct and valid. A false address or telephone number will not help you along the way enforcing your car accident compensation claim.

Further attention should be given to what effectively been written down, as some police officers tend to own interpretation and the text taking down, don't necessarily need to reflect correctly what was meant happened or just stated in a way that does allow misinterpretation.

Make sure all is readable. RAMLA's advice to all people involved in an accident, is to make their own notes, parallel to the Accident Report and take photographs where ever possible

Please note that a police officer is trained to what his/her job is about. Their job isn't to determine liability or make remarks to the severity of damages. They are neither an expert to the former nor to the latter and not entitled or qualified to comment or state anything in the above regard.

Listening to such statements can bring a person to wrong perceptions, which may lead to incorrect handling of the matter.

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RAMLA will be your   one-stop car accident claim service   in South Africa

  Call the police to report your traffic accident officially   note all details and telephone numbers, addresses etc. are correct and valid   Document the scene of the accident well   Be carefull and check out what ever you can

Make sure that all details in the police accident report   will be true and complete, but don't expect too much and do not believe the police motor car accident report will be the foundation of your proof

Track and trace data of participants in the traffic accident, unlawful withhold to you or gave you even false data!

Missing out gathering required data at the scene of the accident, you may face the challenge to track and find the liable party, so that you can serve your claim.

According to the South African law, it is the obligation of all participants in a traffic accident on South Africa's roads, disclosing identity and other relevant details as contacts and residence, you are entitled to know protecting your rights.

In the attempt gathering missed data or verify wrong or lacking information, given by anyone involved in a car accident, who is obliged by law to give full and correct address and contact details, unfortunately not even the police will necessarily be your best friend, helping you to find out what you need.

The police should support you, even if they sometimes like arguing, that's not its business, as your damage claim is of civil nature and therefore the police cannot do anything, you can argue that it is an offence not disclosing or give false data and insist getting support from police.

Police must assist, in tracing according to the legal terms the South African law that states, in the act NO. 93 of 1996: National Traffic Act, 1996 at section 61. (1), we like to bring to your attention.

However the police must have some sort of orientation points or chances of investigation. In a "hit and run" case, where not even the type of the vehicle, colour and a part of the vehicle registration Number has been taken, the police is near to powerless to find the culprit, even if they like to support.

If it comes to hit and run cases, the only chance will be finding witnesses out of bystanders or within the neighbourhood, or CCTV footage, if available - check the area around the accident, robot poles, neighbourhood security installations etc. - or any other kind of identification measures, having a chance of identifying the culprit.

Some very clever motorist install own video observation systems to their vehicle, giving the advantage of having some sort of factual proof, if captured properly. We do recommend installing such surveillance devices as the benefits can easily outweigh smaller costs of installation.

Hit and run, in itself, is an offence and subject to investigation and conviction, let alone liability for the causation of the impact and responsibility to pay for damages.

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Motor Car Accident, in South Africa?
Want your car accident damages being paid for and receive your material vehicle accident damage compensation for destructions, suffered in a traffic accident on South African roads?

You are welcome to contact RAMLA to receive free advice after a free accident fact check to determine your position.

Contact RAMLA (Road Accident Management & Legal Action), tell us your Motor Vehicle Accident story, the issues of concern, the problems you detect or face and get a free check and advice how to proceed.

We will check and analyse your individual case and revert to you - most of the time in a short circle of time.

For best results contact us by email initially, give us an idea of the incident, attach one or two pictures of the damages or relevant situation, the extend or value of the damages suffered - if already assessed.

In case of an Insurance claim decline, supply us with a copy of the repudiation letter, of give us the reason for the rejection and name the Insurance Company.

Should you like talking to us (phone contact displayed below), best do that after the initial email briefing, but keep in mind even we need some time to check about your matter first.

Your are very welcome to utilise such valuable absolutely free initial advice*

car accident in South Africa

RAMLA can be the solution in MVA matters

Do you know that RAMLA is a specialised expert in handling and enforcing or defending all kind of MVA (motor vehicle accident) matters, pursuing motor car accident compensation claims, Insurance dispute resolutions, for its clients - effective - professional - decisive and resolute, to best and affordable fees.

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As you probably have recognised on our comprehensive web information platform, we do know what we are taking about.

We do invite anyone in South Africa, facing an MVA (motor vehicle accident) problem, to contact us for a first - free - analyse of your particular matter and get initial advice how to proceed.

As a specialist in traffic accident recovery actions, we act for clients/members in the relevant manner, but based on a paid mandate or membership, if a need of practical support arises.

We do offer a free first advice, to determinate your case and give you a direction how and what may be the way forward, in order to build confidence with a potential client.

As professional specialists, in charge of acting in motor accident damage claims in South Africa, we offer a well performing, decisive and demanding claim pursuit, at affordable fees.

  RAMLA will be your one-stop car accident claim service in South Africa

       motor car accident damage claim is complex             

When you need claim support for car accident damage compensation, in South Africa you are on the right web page.

It's so easy contacting us by email.

The effective way will be sending an email containing the nature, damage and problems detected. Once sent through to us, we will study the matter and after analysing the facts, we get back to you by email (most commonly within about 3 hours), with the result and advice,

- free of charge.

If you like explaining your problem to our claim manager on duty, you are welcome to contact us by phone for an initial briefing on cell 076 770 3179 (standard rates apply).

For best results: dont't just call, once you took notice of the opportunity!

First think what you like to get accross, best file it as email and call once you got our feedback.

For reasons to convince you not just calling immediately, please follow: how to contact RAMLA successfully.

It will be much more effective; if we do get a briefing of the matter via email, before a telephone call, so we will be prepared answering your questions.

* please note that a practical claim pursuit will not be free of charge and comes with a paid mandate, but at reasonable and affordable fees, however take the chance to get initial free advice.

Car accident compensation claims for damages, may cause some headache,

in South Africa.

RAMLA can be the solution to sort out MVA problems.

Not everything in a compensation action goes smooth and the way wanted, as we are confronted with numerous possible challenges.

RAMLA a specialised legal expert in material car accident damage claims,

filing, demanding, enforcing compensation actions, supporting disputes in dispute resolution actions, with Motor Insurance Companies, or its Agents, work in Ombudsman's (OSTI) review cases,

or defend a motorist against unreasonable or inflated compensation claims.

Contact RAMLA to analyse your case, and get a free opinion where you stand and what to do next. You can contact RAMLA 7/24 and receive a response soon.

It's so easy, just e mail your story and attach what you got to make the RAMLA claim manager understand your problem.

Just draft a brief report of what had happen and send it (use this mail link) to RAMLA for free analyses and you will receive a reply soon.

Contact us now and let us know how we can help you?

car accident in South Africa

email us your story and details to for a free first analyse and advice.

RAMLA offers full legal support to solve a car accident compensation claim, starting with a comprehensive claim preparation and subsequent legal action to enforce fair compensation or defend against inflated or unrealistic recovery actions, all the way up to a court case, if no solution can be found in pre-litigation.

Extract of NO. 93 of 1996: National Traffic Act, 1996 at section 61. (1) - Source Government of South Africa

The driver of a vehicle on public road at the time when such vehicle is involved in or contribute to any accident in which another person is killed or injured or suffers damage in respect of any property or animal shall

a. Immediately stop the vehicle

b. Ascertain the nature and extend of any injury sustained by any person

c. If a person is injured, render such assistance to the injured person as he or she may be capable off rendering

d. Ascertain the nature and extent of any damage sustained

e. If required to do so by any person having reasonable grounds for so requiring , give his or her name and address of the owner of the vehicle driven by him or her, in the case of a motor vehicle the registration or similar thereof

f. If he she has not already furnished the information referred to in paragraph (e) to a traffic officer at the scene of the accident, and unless he or she is incapable of doing so by reason of injuries sustained by him or her in the accident , as soon as reasonable practicable , and in any case within hours after the occurrence of such accident, report the accident to any police officer at the police station or at any office set aside by a competent authority for use by a traffic officer , and there produce his or her driving licence and furnish his or her identity number and such information as referred to in paragraph (e)

End quoting the law

Having read the above extract of the South African law, which clearly describes what a participant has to do when involved in a traffic accident, RAMLA obviously concluded that it is a breach and violation of the law, if a participant in such auto collision withholds his/her identity and address details or give false information, even if only minor property damage had occurred.

In that light, the South African police is obliged and should be forced to investigate in such matter, if they are not prepared to do so, right away, and do not advice a South African citizen to look for private ways of investigation, to find out about other persons details, as stipulated by the law.

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Towing and Storage cost can lead to financial risks up to loss of the car for just storing the damaged car at open grass yard

Towing and Storage of a damaged vehicle, right after the accident, can become more than just a headache, as costs may explode and the towing guy's prepared to give a fight.

It isn't for a small reason, that many vehicles are equipped with a "don't tow" sticker. The motor insurer will not be trapped, as some other trusting motorist may, all too often and hit all too hard, still facing the struggle of compensation.

The towing industry in South Africa is widely seen as a controversial one, looking to make best profits out of a very simple business.

What they learned is how to handle people, in desperation just after a car accident. The do offer a peace of mind, telling those in danger, targeted to be "robbed" by those calming them down, they must not be worried as the insurance will take care of all and they don't need to fear anyting.

How can they know that? Do they really know more, as the insurance admin himself? Isn't there always a risk the insurance service assured, won't kick in at all?

A car should be removed from such place that charges fees, latest once the damage is assessed. No one should rely on any promises from Towing personnel as to no cost incur and the other parties insurance will take care of all.

It is in outmost all cases untrue and blunt lying, in order to make money for the towing company.

Get any damaged car off such yard, charging fees, immediately as cost rise day by day.

Certainly, this risk is very immanent and cannot be left without a very critical and timely attention, if a vehicle is towed to a yard that charges storage fees.

If there are problems and the Storing Yard will not release your vehicle, without pay, it is risky and depending on what you may have signed as to terms & conditions with the towing guy, you may lose your car, if the towing company can just sell your car to offset the bill.

In case you haven't signed such bad conditions, you may engage the SAPS to get the car released.

It is however important, that you don't have entered into contractual relations with them, as per example, any Insurer had given the order to tow or/and store.

In such a case, the Insurer should or even do so, telling that after Assessing Damages, the car should be removed from such a facility, or otherwise the car owner will be liable for additional cost after the date to remove.

car accident in South Africa RAMLA can help clients in all MVA matters to solve problems professionally, claims, disputes (3rd party / comprehensive Insurance cover), review of declines with the Ombudsman (OSTI) and defensive actions against unreasonable or inflated claims, professional - affordable.    Contact RAMLA for your support to have a damage claim paid or defenced.      Contact     

The first and important step, before you should allow towing the not drivable car to their yard, if there isn't any other option, find out about all the costs applicable.

A panel beaters or repair workshops place is much preferable as the towing yard, if there isn't a place of safety that won't charge for storage once there, which is the absolute best to do.

Your own home is the preferred place getting the car to. If there is no chance towing the car to your own place, look if there are possibilities with friends or family to do so, somewhere nearby.

Otherwise rather take the higher towing fees, for the longer distance and get the car home, instead leave it with the towing company.

Should there be no other option as just the towing yard, check the order form, front and back, and don't get rushed. You will be held liable for all those expenses you may sign off, before you get your car released from the storage facility.

In the case you may be injured and rushed to hospital, and neither have had time to instruct someone to oversee the towing as to the above, you need to remember to attend this matter as soon as you physically be able to do so! No joke, it's as important, if you don't want been ripped off.

Motor car accident in South Africa Motor car accident in South Africa Motor car accident in South Africa

While the damaged vehicle is stored with the towing company, the claim for compensation for the damages comes to the fore, taking a lot of attention and possibly let forget about the urgency of the storage problem.

It may even be the case that the other party or Insurer announce an inspection/assessment of the damages and intend to do that, where the vehicle is presently stored.

The victim, still confident of achieving a solution, waits and gives the Insurer the opportunity to assess the damages.

If all goes according to plan and a satisfactory or even a non-satisfactory settlement is accepted, just to end up problems, it will be depending on the settlement offer, what actually happens with the damaged car. Many of those motor cars been towed and stored after the accident, may be found to be "written off", not economical to repair.

The majority of those 'write off' will not be repaired, neither by the Claimant nor by the Insurer and be disposed as scrap, sold to dealers specialised in such business.

The difference, if there may be a problem with the towing guys, will depend, what a settlement is reached and who disposed the wrack. Should the Insurer take over the scrap for disposal, they sell the vehicle to SMD (Salvage Management and Disposal) or similar buyers, often to pre-arrange percentages of the market value.

Furthermore the Insurer commonly do have arrangements with towing companies, or put in its weight to press the towing company to accept what they feel fit. That means there will be little or no problems to get the vehicle transferred. Should the Insurer dispose, there will be no trouble for the previous owner with any such storage costs.

Unfortunately the towing company will not do the same with an individual, but rather try to make the most of it, finacially.

The problems starts to be feeling real, once the settlement will stipulate the owner of the scrap must dispose/sell or repair the highly damaged vehicle.

As the time comes to see to the scrap, a number of days or even weeks have been gone by. Arriving at the yard, in order collecting the vehicle, the collector will be shown the invoice.

The invoice will bill for the towing, commonly amounting to about more than double they will be allowed to bill the Insurance.

The next item will be storage. Storage will be billed by the day. Rates these days have come to be between R 250 and R 350 a day! In comparison with Airport parking fees, the Airport appears to be a bargain.

The storage fees don't contain any physical shelter nor any insurance for unintended or 3rd party damage or theft, while in custody of the towing company. Just parking on a lawn, exposed to the elements and theft, often to be observed, if there are valuables at the scrap, which can be utilised for cash, such as mags and others.

Certainly no one will be liable therefore.

RAMLA can help clients in all MVA matters to solve problems professionally, claims, disputes (3rd party / comprehensive Insurance cover), review of declines with the Ombudsman (OSTI) and defensive actions against unreasonable or inflated claims, professional - affordable.    Contact RAMLA for your support to have a damage claim paid or defenced.      Contact      car accident in South Africa

Back to the attempt to get the car out of the yard, they will tell, that the invoice must be paid up, before there will be any chance to get the car released.

As already some time gone by, it's easy to understand that the bill will at least be in the range of R 10 000.00. Nobody regularly expect to be billed such amount for just a storage in a scrap yard. But as towing may make out about 4.000, its only less than 20 days storage, at a rate of R 350.00 per day, to be there.

Many people, already cash strapped through the detrimental of the accident loss, don't have such money readily available. Getting home and looking for support is one of the common actions. But R 350.00 of storage cost every day adding on to the bill.

Coming back to the yard some days later, the bill is increased and depending on the amount they say is due now, it may be suggested that the scrap isn't even worth more than what is to be paid to get the car out.

The suggestion will be, set off the debt against the scrap and go home without a car or any reward for "giving" it to another, if accepted.

What can be done to get the trapped car out of the yard

In case, you yourself or one of your representatives have authorised the towing and perhaps even signed the towing order slip, there will be little or nothing what can be done, other as to negotiate, pay or leave the scrap to them.

However, if no such authorisation given by you the owner or your representative, but perhaps by any other person or institution on own account or on your behalf, you don't necessary have a contract with them. Without contractual relationship, there is no agreement about such exorbitant storage and towing fees.

The interpretation of law stipulated, that a lien or even called retention right, supports the main claim, but in exercising a retention, the right is depending on the contract. That means, where no such contract is as the main business, there is no right to retain.

The party who exercises the retention, must proof the existence of such contract - the main claim - and if they aren't able doing so, they cannot sustain such retention of the car.

The local police may help you to get the car released, once you provide them with the information above and/or try and lay charges of fraud and theft.

Submit your accident documentation for initial review by RAMLA claim service, and receive comments and recommendations, absolutely free.

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Witness Affidavit testify about car accident circumstances

Witness testimony is an important support in any claim for motor vehicle accident damage compensation.

Having an eye witness to testify of what indeed happened can be the cornerstone in many claims, especially if it comes to claims attended to by motor insurance claim administrators.

A parties witness testimony can support own argumentation and rebut false or fabricated views made up purely for the reason to decline a legitimate car accident damage compensation claim.

A witness testimony can be done in any form, verbally, written or best as witness Affidavit. The witness Affidavit is similar to a written statement, but made a sworn statement to strengthen the value of its content.

As any Affidavits, such can be certified by a commissioner of oath, of which one should be available at any South African Police Station, or by any authorised other commissioner.

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Affidavit confirming repair needs/costs - Quantum

In order to address the damages caused by a car accident in South Africa, the Quantum must be proven.

One of a number of common problems can be, sustaining the damage calculation or assessment, stating the vehicle damages and certify fair and reasonable repair costs.

Any damage listing, be it in the form of a workshop repair quotation or as professional vehicle damage assessment, should be certified by a valid Affidavit.

A repair or damage supporting Affidavit must identify the person in charge, the qualifications and lay out the way of inspection or repair, the reasonability of those costs, and the correlation of causation through the car accident as well to certify those costs are fair, not inflated etc.

Any workshop or qualified person examines such car accident repair value, such as labour, parts etc, should be prepared to file such supporting Affidavit.

It is however noticed that many of those people supply a damage calculation are reluctant to do just that, which is not understandable and should not be accepted. A lack of such expertly certified damage value, can lead to serious problems to prove the damage to the Insurer or more importantly to a Judge in a court of Law.

It is highly advisable to get such Affidavit early and not just at the latest time, as such may cause the one to certify, perhaps feeling unable to testify in the manner requested, after long time gone by.

In any case, where a victim of a traffic accident crash has had the damages repaired on own expenses before a compensation action is finalised, to make such Affidavit an obligation when giving the repair order.

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Affidavits confirming non Insurance cover

Non Insurance certifying Affidavits are requested by South African Motor Insurance Companies, in most initial claim applications, from persons claiming 3rd party damages.

A non insurance Affidavit has the background in shelter persons or institutions sued for damages against "Insurance fraud". It should be a legal remedy for challenge double claims, from own and 3rd party cover.

Such Affidavit is just a formal matter and do not contribute to any factual circumstances in a claim.

As any Affidavits, such can be certified by a commissioner of oath, of which one should be available at any South African Police Station, or by any authorised other commissioner.

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Please find more information to select from :


Nationwide RAMLA Claim Service
SMS your problem to RAMLA Cell

076 770 3179     or best send an

RAMLA - Road Accident Management and Legal Action - is one of South Africa's most experienced and decisive advocates to sort out legal disputes with parties, Insurance companies or act in defence for clients, confronted with unreasonable or inflated claims.

Car accident issues that matters most:

We are legal specialist in motor car accident damage recovery matters and offer our services to those suffering damages or in need to defend unreasonable or inflated claims.

Taking on disputes with motor insurance companies, engage and solve unfair declines or incorrect apportionment of damages, oppose a wrong assessed Quantum, or take a matter on review with the Ombudsman (OSTI), to get a matter of comprehensive insurance dispute reviewed.

Sometimes, if a matter cannot be resolved in a full attempt, and the case need to be heard in a court of law, should all fail to find a solution in pre-litigation, the escalation to a court of law is inevitable, we will suppot the action.

RAMLA can get you through the trouble, get reluctant parties moving serving Summons, for just some affordable fees, commonly just equal or lower then towing/storage cost may be.

We are one of the most experienced, decisive advocates, when it comes to car accident problems - issues of compensation or defence against unreasonable or inflated claims, bad repair practice and much more.

We work only on motor car accident matters.

Check us out, so you do know if we can uphold we say, free of charge.

Welcome to RAMLA

Road Accicent Management & Legal Action - South Africa

RAMLA - is an experienced legal expert in most MVA - Motor Vehicle Accident - issues.

We act professionally and decisive for the - Demand of damage Compensation - Dispute Resolution - Defence against inflated or unreasonable claims, as well as for damage recovery caused by bad workmanship after car repairs.

With more than ten years of professional experience, well educated stuff, knowing the subject of car accident issues and solutions, we have advised many, many inquirers in the first steps to take for a solution,

- free of charge - ,

and over the years, served a high number of clients to solve differences with parties, addressed compensation actions, acted against unfair Motor Insurance declines or short falling settlement offers, pursuit reviews with the Industries Ombudsman and filed law suits and defences.

RAMLA do know very well, that all cases are individual and need particular attention to the details, as only a well structured and factual claim can have chances to success. With us, you can feel save.

If you valued visitor of the RAMLA web information platform, do have any such problems listed above, you may well be good advised to contact us and brief us - best by email - with what had happened and may be your problem.

Our initial reply and advice will be free of any charges or obligations,

but an active pursuit of a claim or defence will come with some smaller fees.


How going forward once there is a claim or dispute or other challenges?

Well, once someone checks a web site as this one RAMLA presents, there will be some sort of a problem.

Motor Vehicle Accident (MVA) issues are manifold and can be complex.

It may either be that there is no response from the liable party or the Insurer, the other party repudiate, apportioning damage liability leading to a short falling compensation offer, or any other claim decline, such as to violation of Insurance terms and conditions. All need experienced attention.

There are even cases, where a claim is directed to a 3rd party, deemed liable and demanded, but no engagement noticed.

Lot of issues coming up in MVA - car accident matters, may not be handled according to valid law, or wrongly interpreted.

There are many people in South Africa's motor insurance industry, without a legal background and act under instructions, don't care, nor perhaps not having the necessary skills, or just follow a strategy, to get rid of valid claims.

Such should not be accepted and the challenge taken head on, even if it comes with some engagement.

RAMLA as a specialised legal expert can solve such problems, just for a fraction in fees what you may miss out, if you don't have the right support.

In our view, it is not the correct way and get a legitimate claimant's demand, just been brushed away, isn't it?

Just take the time and contact, tell us about the matter and let us take care of it.


Defence against unreasonable or inflated claims?

RAMLA can help you most effectively to get a claim dropped or eased.

The results defending someone against whatever car accident compensation claim, can be very good, as often the evidence the Claimant do have is not sufficient to proof the claim, which is a pre-requisite for a successful action.

If it isn't as clear what the implications are and what evidence the other party/Insurance do have, chances are very good to stand through and get a claim successfully denied, even if a summons may have be served already.

The party alleges or accuses is forced to proof the claim and not the demanded party.

Many Insurance recovery claims fall short of such reliable evidence and therefore can be repudiated, even if it comes from attorneys or recovery agents.


However we do handle every substantial MVA claim,

against whatever party, Insurance, reluctant party or company successfully, given the merits of the issue are clear and stand a challenge.

Should the merits not be so favourable in the first place, we do all we can, improving such merits, to get the matter being a strong case.


Chances of success, if there is a strong case, and any other winning guarantees?

Those are questions we hear frequently, before a new client is prepared to accept some fees.

There cannot be any guarantee of success in legal matters, as the other party may have evidence matching or being better proof. If it comes to an action in a court of law, the presiding officer is the instance of weighting all brought forward in the action and decides.

However if sufficient evidence is at hand, chances are high to predict a win and succeeding with a matter, which ends up in an acceptable settlement/judgement.


You want to visit a local RAMLA office in your area and have a chat with one of our experts?

We are very sorry telling you, that we have chosen a different way of performing our business.

In order to hold overhead costs low, and not compromise on expertise and service, we have decided to act from one central, but not public office, in the Western Cape.

In order to hold fees low and offer very competitive rates, compared with similar legal services, we decided to concentrate intelligence and contain costs in this manner.

Anyone who likes to visit his/her adviser or attorney, should not choose RAMLA as a favourite, as we cannot or want honour just that.

But we can deliver the way we operate effectively, wherever you are in South Africa and with whom ever we have to deal, effectively, decisive and affordable.


What about fees, must they be paid upfront or can it be deducted from recoveries?

Let me answer the question in short.

Yes, all fees need to be paid up before we take action.

Why is that so?

Our fees are as competitive low, that we cannot enforce any such fees economically, if someone just take our services and thereafter give us hassles to pay.

Any local attorney will do the same, as asking for a deposit, commonly far higher than our entire fees are, upfront.

In general those deposits are offset against fee notes and further deposits requested in due course.

We dont do that. We deliver services not billed on time issues, but on performance phases, which gives cost certainty and the assurance to be taken care of the full matter.

Contact us to get more detailed information.


Any doubts about our capabilities or performance as this offer is an anonymous one on the web?

Well I must accept such doubts and can only point out and rely on the many we served before and who may be contactable for reference.

Check out what we display on our comprehensive web pages, which will back up our knowledge and experience without a doubt.

Anyhow we will never accept a mandate before we have had a first free analyse of your particular matter and if you aren't satisfied with our reply, simply don't go on with us, despite it may be detrimental to you.

We value a fair and open informative strategy, keeping a client updated, which will please most of those with an open mind to comunication technologies, such as email etc.

But we can only do what we offer and if you aren't happy with such offer, just get into contact with your local lawyer, or ask us to refer you to someone with specialised knowledge in MVA matters.


Should you have been through all before . . .

and still think we can be the one to solve your motor vehicle accident compensation problem in South Africa, just get in contact with us.

You're welcome to be served perfectly.

Kind Regards Your RAMLA team

Nationwide Claim Service

SMS RAMLA to 076 770 3179
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Involved in a car accident in South Africa and like to know what to do?

When it comes to a legal action in a court of law, the details are important.

RAMLA do know what is of importance and guide matters to success.

RAMLA Expert Partnership

Become a local partner of our Nationwide Network of experts in adjacent industries, such as:

Legal profession

Panel beater or auto
     body repair workshops

Independent vehicle
     damage assessors

enhancing mutual business at no cost to either side.

Please follow the link to the industry above to learn more about the offer.

SMS "network" your name and industry, place of business to 076 770 3179
and we call you, or send to


Motor Insurance Disputes

An insurance claim, either as a third party or comprehensive claim can come with a number of challenges.

Having the knowledge and experience, is a prerequisite to stand through against sometimes very strange arguments or decisions utilised by South African Motor Insurance Companies or its Brokers.


Ombudsman for short term Insurance (OSTI)

The Ombudsman for short term insurance disputes (OSTI) reviews matters that emanates from Insurance policy differences or disputes.

That means only contractual issues can be given for review and no 3rd party claims issues can be addressed to the Ombudsman.

Many people believe in objectivity and sympathies the Ombudsman may have to issues, believed to have been made unfairly by any Insurance decider.

It must however not always be expected that OSTI is in favour of Insurance clients to protect their rights.

Too often the decisions taken by the Ombudsman's office are backing the Insurance decision, particularly so as the evidence provided hasn't rebutted the Insurers argument, due to lack of knowledge.

The often one-sided information provided by the Insurer, even without verification, is taken for the decision, if a client in need for help doesn't know how to repudiate false or weak allegations and the matter will most probably be lost and the Insurer rests relaxed.

The Institution of the OSTI office is financed by the Insurance Industry.


A reluctant party try to hide and not engage?

Don't allow a party to act in such manner. A liable driver must take responsibility, but it can be a challenge if you have been too patient or trustful of promises and the other do know how to make you struggle.

It must be noted that a claim is easier declined than proven, and factual proof is what is meant the claimant has the onus of proof.


Companies don't engaging into claims they are vicariously liable for its employees

Companies are in some circumstances responsible and vicariously liable for employee's action and damages, if in charge for the business.

Despite most such companies may maintain a valid insurance cover, not many are open to an amicable solution and reluctant to support a claim.

The problem may just be that those who employ personal which need take part in public traffic in order to do the job get too much involved in car accidents throughout the employee's mistakes and don't like seeing the insurance cover in danger or face higher risk premiums.

There are commonly more difficulties to get matters processed as if claiming against a private person.

Our advice, get support as soon you feel something may not go as expected.


Alcohol or drugs a driver has abused but driving a car under the influence and causing the accident

Alcohol or Drugs shouldn't be consumed when on the road, for good reasons, and prohibited by law.

Once alcohol or drugs are suspected or proven, any insurance cover will lapse and no compensation can be expected covered by any Insurance.

However, the misuse of drugs and or alcohol must be proven in a professional manner.

It will not be acceptable, if an Insurer or another party just allege the other being intoxicated.

No witness or any observer can detect any or the degree of intoxication, even if they are medics, without scientific analyses, there is no proof.

Breathalyser and professional medical laboratory tests must show if any intoxication and to what degree, to get a claim declined or even to make one against another.


Market value, trade and retail value, scrap or salvage are all part in a "write off" case

When it comes to more serious car accident damages often repair costs are high. Should repair costs exceed the market or pre-collision value of the motor car, it will be called a "write off".

Unfortunately many of those been written off is caused by a decision of an Insurer.

The manner in which the car values of a highly damaged vehicle being evaluated, is by applying value schemes, often inappropriate schemes or wrong assessment results should be challenged.

A write off can cause many hassles in some regards.

There are some value schemes offering private persons a one time free value check.

Below as an example, TransUnion Car Value

Anther source will be as well as

TransUnion Car Value Scheme

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Use of information whatsoever will be entirely on own risk. No claims for loss or damage arising from reliance of the information supplied will be entertained.

    Copyright: No copy in whichever way is permitted, without written confirmation by the author. No use of information is permitted for commercial purposes. The copyright includes reproduction and adaptation of any content and is expressively
reserved to the publisher RAMLA - Road Accident Management & Legal Action under section 12 (7) of the copyright act of 1978 - South Africa     All rights reserved.

Conditions: for free first claim analyses: RAMLA offers first free analyses of your motor accident case, in order to enhance your confidence. Therefore some data and material will be needed to submit to RAMLA for an individual reply. Under
such circumstances, RAMLA will have the free copyright to publish case information and of photographs on our web pages, designed to inform others about real instances, without exposing your private data.

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