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RAMLA is dealing with material motor car accident damages and can help if you are a victim in a traffic accident and want to be compensated for the material damages.
RAMLA - Road Accident Management and Legal Action - is a specialist and a solution for motor car damage compensation claims, offering professional and highly economical support in material motor accident damage claims in South Africa, nationwide.
RAMLA offers you a valuable and no cost first examination of your position in a claim for compensation.
Motor Vehicle Accident
We offer the solution in Car Accident matters, analysing, supporting, demanding, corresponding, negotiating, settlement agreements and further taking matters to a court of law in South Africa, if no amicable solution could be found, in pre-litigation, to best favourable conditions in a professional and decisive routine.
Facing challenges with motor car accident issues in South Africa?
RAMLA will be the solution,
demanding compensation, resolving disputes, defending against inflated or unreasonable claims,
in all sectors of vehicle accident damage compensation problems.
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A victim of a car accident suffers damages, better take support before mistakes comes in!
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RAMLA is an experienced specialised expert in all MVA (motor vehicle accident) issues.
We claim damages from 3rd parties or insurance companies, solve disputes in existing actions to the benefit of the RAMLA client, or defend against unreasonable of inflated actions against a RAMLA client.
RAMLA offers service options to solve matters in process or dispute, which are capped on fees, but not capped on actions we do perform to find a satisfactory settlement, regardless if matters are complicated or work out relatively smoothly.
In order to enhance trust and confidence in our work, we do offer a first free advice on a potential client's particular matter.
Kindly take note of the info below, before you contact RAMLA.
We do offer a free first advice, but unfortunately we cannot supply a free pursuit of your claim. As professional specialists, in charge of acting in motor accident damage claims in South Africa, we offer a well performing, decisive and demanding claim pursuit, at affordable fees, but not free of charge.
Keep this in mind before you contact RAMLA, if you expect experts to work for you - free of charge.
It's so easy, just e mail your story and attach what you got to make the RAMLA claim manager understand your problem.
Just draft a brief report of what had happen and send it (use this mail link) to RAMLA for free analyses and you will receive a reply soon.
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Motor Vehicle Accident
We offer the solution in Car Accident matters, analysing, supporting, demanding, corresponding, negotiating, settlement agreements and further taking matters to a court of law in South Africa, if no amicable solution could be found, in pre-litigation, to best favourable conditions in a professional and decisive routine.
Facing challenges with motor car accident issues in South Africa?
RAMLA will be the solution,
demanding compensation, resolving disputes, defending against inflated or unreasonable claims,
in all sectors of vehicle accident damage compensation problems.
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What RAMLA - Road Accident Management & Legal Action - can do for you, with our initial free advice, or later by pursuing your case on your behalf.
South African motorists caught up in a traffic accident, may be in need for support, in order to get paid for car accident damages, suffered in a crash on public roads.
Taking on the challenges coming with a vehicle collision and subsequent damage compensation, can create some headache, despite one should think such matters may be sorted out easily.
Just contact the perpetrator and/or the motor insurance covering him/her, and addressing the matter will not always trigger a solution, and may destroy the believe in a fair and reasonable outcome.
A reader of this page wouldn't be here and found some, hopefully valuable information, about all sort of motor accident compensations problems, if there wasn't a problem at all.
Before elaborating unchartered territories, don't hesitate and contact RAMLA for a first, free of charge, analyse of your particular matter.
RAMLA will check the briefing, which is expected to be send via email ramla@ramla.co.za, accompanied by some essential documents, such as an insurance decline, a sketch of the developing accident, showing all participating cars in position, before - during and after collision -, some photographs about damages or the scene of the accident, which often can explain more than a lot of words (kindly resize pictures to below 2.5 mb each or even less), or supply us with other information, needed to understand the case precisely.
Don't just copy a complete set of actions, already pursuit with a party or an insurer, to RAMLA and expect us to cross check your matter, by working through all such documentation. Start with a briefing in your own words, what had happen, what do you think is the problem or problems and we take it from there.
Should more detailed and further information be needed, RAMLA will let you know, in our initial reply, relatively early after you contacted us, probably within about three hours from sending the email.
We will advise such an inquirer about our findings and try pointing out a way forward to a solution, either in a claim action or in a defence against unreasonable or inflated claims, free of charge within such first inquiry.
But kindly don't expect RAMLA as an professional expert in all MVA matters, disputes, claims or defences, to pursuit a claim practically and find solutions, within such free analyse option.
Practical claim pursuit needs a paid, but it will be an absolutely affordable mandate. Get the support and solution you need, from one of the most experienced and specialised MVA (motor vehicle accident) experts in South Africa.
Your specialised expert to sort out MVA matters
Professional - competent - swift - decisive and affordable
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Headlines and Issues on this page
Matters of general interest regarding other issues on several other pages on the RAMLA web info platform
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You want to know more before you contact RAMLA?
In order to enhance a potential new client's confidence, RAMLA offers a first, free fact check of your individual matter, analysing where you stay in a car accident problem or claim, and what your general chances are. We provide a free first email advice, what best to do and about the way getting there.
RAMLA (Road Accident Management & Legal Action) provides a free initial analyses of an individual case, in regard to motor vehicle accident problems, happened in South Africa, to all such inquiries, which comes in via email, briefing us with the matter and problem in question, free of charge.
Therefore we require, brief information of what will be the problem, how the impact unfolded, what your proof and evidence may be, best accompanied by photographs (not in higher resolution of about 1 mega bite each please) and an approximate value of the damages.
If you deal with a problem related to a claim decline, either privately or from a South African Motor Insurance Company, it will be best supplying the decline letter and the correspondence with them.
If you looking for advice in the defence against an unreasonable or inflated claim, brief us as above, but express what you believe is not fair or correct, at all.
Once our claim manager on duty studied your matter, we reply to you (most often in a very short period of time), either with more questions or already with our advice.
Please take further note, that RAMLA is a specialist in car accident compensation matters, and that we do not offer a free pursuit of the matter, once more than just the offered free advice will be needed.
RAMLA will notify you, before any costs or obligation arises, so you don't have any risks in contacting us, to get you a step further in the solution of your claim.
If a new potential client will be satisfied, needing our services, after our free service will be exhausted, and we do have a clear picture of your problem, we supply our service and cost scheme for consideration, on request only.
The RAMLA fee structure is reasonable scaled and very competitive to any other known offers, solving those car accident compensation claims.
Kindly take note that the free of charge first advice, cannot be interpreted as legal advice, which can have any repercussions to RAMLA, once utilised, interpreted or otherwise and be rendered under the terms & conditions, laid out on RAMLA web pages.
Once you decided not to take your matter further or even don't like to utilise RAMLA claim managing services, an information about your intention will be appreciated, and some of our friendly contemporaries even expresses gratitude or critics.
Contact RAMLA . . . for your free initial case analyse Now
Let me reiterate, that RAMLA can and will be the right choice, if we are talking recovery of material damages caused in a motor car accident, in South Africa. We currently don't attend bodily injury (RAF) claims.
RAMLA as a specialist for the recovery of any motor vehicle damages caused by others, or even if you are the alledged negligent motorist and need defend am unreasonable or inflated claim suing you for payment.
Disputes with South African motor insurance companies, whether in terms of comprehensive cover or 3rd party claims, is a daily matter in the professional RAMLA support.
We pursuit claims on your behalf getting your damages paid, or support your own claim efforts with special advice.
RAMLA offers a free first advice, where you are in a case and what can be the way forward.
Involved in a motor car crash on South African roads and faced with vehicle damages, which needs actions to get compensation for the destruction, one must know where to stand, in terms of liability and how to get on demanding and enforcing against another to pay.
If you brief our claim manager on duty, highly preferred by email, with the details of your claim, especially how it unfolded and what is damaged, we look into your matter and determine what we think is your position in the dispute and recommend which steps can be taken next.
Our advice can be taken either to protect against unreasonable or inflated claims, or how to get your claim matter going and what to do initiating the process, to get your compensation paid.
After we checked about your matter and determine what we think is your position in the dispute and which are the next steps to be taken, you should decide on your way forward. If you want more advice, kindly understand that such detailed investigation in your matter and/or practical pursuit of a claim must have a price, even if still very affordable and reasonable.
It's simply impossible for specialised MVA experts to pursuit a claim free of charge. For more detailed information, the RAMLA service and cost scheme will be available on request and emailed to you.
Being able giving you such comforting free feedback, we do need at least some material on hand to find out what had happen and initially examine and determine the party's liability and look onto the damages.
Lot's of cases we receiving, are disputes with South African insurance companies, either those arising from your own comprehensive motor cover, or in dealing with 3rd party damage compensation claims.
RAMLA had answered to some thousand individual inquiries, making use of the free advice option and provided those with a free analyses and further directions, without eventually been given RAMLA a mandate.
So, get started and e mail us your case problems and give us some details, getting a free first analysis to determine, what is your position and what you might intend to do next, realising your claim. What we need is just a brief report of what had happen and we can take it from there. Photographs of the damage and the accident scene are always good to help evaluate the matter.
In order to advice in economic terms, the damage value or estimate will be beneficial.
Feel free to submit what you got presently, but don't just copy a complete file of actions already been dealt with another party, an Insurance Company or even the Ombudsman and expect us to crosscheck the matter and tell you what has been done wrong, free of charge. Such examination can only be covered under the free advice option, if RAMLA invite an Inquirer to do so.
Just start with the brief report and enter into interaction with the RAMLA claim admin, who will put the relevant questions to you to give feedback. RAMLA will reply swiftly.
Should a potential client consider a RAMLA mandate, even coming with some costs, it can however be said, the RAMLA fees will most probably be well lower, as those local attorneys need to charge.
In most compared cases, the fees RAMLA offers, has been significantly cheaper as other service offers, but on top more competitive in regard to the specialised and professional service, and concentrated on road accident damage compensation as well as the RAMLA resolute claim processing.
RAMLA does not bill hourly rates, but flat rates for a bundle of services, limited to a capped once off fee, but not limited in actions RAMLA performs to solve the problem, regardless if complex and complicated or relatively easy to sort out. This gives a client the certainty that costs are contained, but work performed well, taking away any financial risks.
Any given advice will be free of any charge or obligation, unless RAMLA inform the client otherwise, before any fees are due. Please read more below.
If you want mandating RAMLA, we start with a small registration process and once our service is activated, we work to solve matter for a client starts
In case you like to mandate RAMLA, to pursuit your matter, we start with a detailed analyse of the case and the handle the full process of demand for compensation, initially in the pre litigation phase, to get your compensation paid, or act on your behalf in defence against unreasonable or inflated claims.
RAMLA will go all the avenues finding a successful settlement for a client, before legal action in a court of law must be initiated, for a reasonable and capped (one pay - full action) fee.
Once a potential client decided to mandate RAMLA, we need admitting, that our fees must be paid up before we engage in actions. They are too small to enforce, if a reluctant person just like taking our services and utilise the solution, but decide not paying our fees. Unfortunately we have had that too many times, so there is no other way as to comply or look for other options.
Back to the way we work, you firstly need to know, that RAMLA works to a dedicated and unique business concept (yes, you read correctly - RAMLA is a business and no charity, but strives to offer services to favourable conditions, so everybody can claim for the compensation of motor car accident damages in South Africa).
Our particular business concept concentrate inteligence, man power and office service in one central office and don't offer a client a face to face meeting in a local RAMLA office.
We do know and respect, that this may not be everybody's choice and those who do like discuss matters in person, make time for appointments, visiting the local offices just to get the message across, should do so, best with an experienced local attorney, but must contribute the time and even pay for such consultation, sometimes the same amount RAMLA offers to do the full pursuit.
We work via electronic media with our clients and stakeholders in the claim process. That needs to be accepted if working with RAMLA, accordingly.
Accepting our procedures, which means to correspond mainly electronically, is the only way enabling us to offer professional, decisive and affordable legal claim service, to better conditions - as we know - other support institutions or local attorneys will or can offer you.
Next to the financially benifitial terms, RAMLA is one of the most experienced MVA (motor vehicle accident) specialiesed expert in South Africa, which will certainly support the success of a claim, dispute or defence matters, in favour for the RAMLA client.
Once a potential client is convinced of our capability and accept the way we work, a mandate can be requested by supplying RAMLA with the personal and residential details of the new client, triggering a written confirmation entailing all the information a client needs to know to activate (pay) the mandate.
It is however highly appreciated, that such a service request will only be forwarded, if the client is willing and capable to activate the RAMLA mandate in a short period of time.
Should there be any difficulties fitting the mandat fees into the budget, rather wait until the funds are available.
What does it mean: RAMLA car accident claim management and professional service
You are looking for good, professional, expertly and deceive claim support, to best economic conditions? Certainly you can expect and get this from RAMLA.
RAMLA offers you a quality support in motor vehicle or car accident matters. We are specialised legal experts in all kind of motor vehicle issues, and we do only that on a daily professional basis.
With particular experienced stuff we act for clients for over 13 years to solve South African car accident issues, claim for 3rd party damage compensation, deal with South African motor Insurance Companies, defend against unreasonable or inflated claims and act in cases of bad workmanship, often in connection with resulting accidents.
Next to our own professional knowledge we do work with experts in all tangling sectors, such as reconstruction experts, assessment partners and cooperate with other legal firms, nationwide in the country.
What may be evenly important, we often or perhaps most of the time offer, our specialiesed expert service for lower fees as others may offer, as we cut away overhead cost and rental for offices and stuff needed to run such local offices etc., but don't compromise on intelligence and training of our headquarter stuff to provide such ambitious legal support you will need, for your damage recovery in car accident matters.
We do not bill for time or hours spent on a case, no we do offer fixed fees for pre selected service option according to the particular case issues a client needs. That means one smaller pay and enjoy full service.
Contact RAMLA via email, brief us with the important issues of your particular accident and subsequent faced problems and receive a free first evaluation of your situation and suggestions how best to proceed, all free of charge.
Only if you do need our services, we will provide you with all the details about service and fees and you may decide thereafter.
If other's maybe just promise something like that, RAMLA makes a difference as we organised our basics more competitive and customer/client friendly, so we can keep our promises.
One of the reasons we deliver quality and more for less, because we specialise in just motor car accident damage recoveries and we do apply a very lean business model, with very low overhead costs, but luckily without compromise in service, but short in entertainment.
We act from a central office in the Western Cape of South Africa, but pursuing claims nationwide for clients. A large number of mandates comes from Gauteng Province.
Our medium of correspondence is the effective and cheap internet based e mail. We don't rely on face to face meetings, just to please you with a face. This means we don't maintain offices all over the country and we don't waste time (time = money) in person to person conversations. Motor accident damage claims are based on facts and not on conversation.
Remember, personal or telephonic conversations are time consuming and sometimes badly ineffective. Just having a meeting means: make an appointment, get to the offices, have your (most often short) conversation, drive home and pay for all those time and movement.
Attempting avoid those ineffective factors, are some of the many reason for our ability to keep our promises to give you more quality service for less fees.
Think about a message a South African legal protection insurance policy provider like to get across - we provide you with the toughest lawyer to the cheapest condition - Does life work like that?
RAMLA offers new clients the opportunity to check their case and give initial advice where you stay and what you probably can do - absolutely free of charge, but unfortunately we cannot pursue a claim free of charge, as even we need to cover our costs.
We do offer a variety of support options, starting with a detailed analyse of your individual case and a comprehensive advice how to proceed up to a full claim pursuit in pre-litigation (all we do before legal action in a court of law is unavoidable) or in the pleading and/or litigation phase (legal actions in a court of law) once a decision is made taking the matter further.
All can start for just spending a few hundred Rand, if you want to handle the claim yourself, but you want being on the safe side and need the perfect RAMLA claim advice to solve obstacles and problems coming your way.
A detailed service and cost scheme to enable a potential client to make an informed decision, will be available on request and emailed to you, certainly free of charge, once you briefed us with your matter and have received our free case analyse.
If you decide for a RAMLA mandate, to get the matter going on an entry level, but the matter turned out to complicated and you want more engagement, all initial payments received in a lower graded service, will be credited to the higher mandate. So you never waste any money, if you go forward slowly.
Motor Car Accident, in South Africa?
You want your car accident damages being paid for and receive your material vehicle accident damage compensation for destructions, suffered in a traffic accident on South African roads?
You are welcome to contact RAMLA to receive free advice after a free accident fact check to determine your position.
Contact RAMLA (Road Accident Management & Legal Action), tell us your Motor Vehicle Accident story, the issues of concern, the problems you detect or face and get a free check and advice how to proceed.
We will check and analyse your individual case and revert to you - most of the time in short circle -.
For best results contact us by email initially, give us an idea of the incident, attach one or two pictues of the damages or relevant situation, the extend or value of the damages suffered - if already assessed -.
In case of an Insurance claim decline, supply us with a copy of the repudidation letter, of give us the reason for the rejection and name the Insurance Company.
Should you like talking to us (phone contact displayed below), do that after the initial email briefing, but keep in mind even we need some time to check about your matter first.
You are welcome to utilise such valuable absolutely free inital advice. *
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| RAMLA can be the solution in MVA matters
Do you know that RAMLA is a specialised expert in handling and enforcing or defending all kind of MVA (motor vehicle accident) matters, pursuing motor car accident compensation claims, Insurance dispute resolutions, for its clients - effective - professional - decisive and resolute, to best and affordable fees.
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As you probably have recognised on our comprehensive web information platform, we do know what we are taking about.
We do invite anyone in South Africa, facing an MVA (motor vehicle accident) problem, to contact us for a first - free - analyse of your particular matter and get initial advice how to proceed.
As a specialist in traffic accident recovery actions, we act for clients/members in the relevant manner, but based on a paid mandate or membership, if a need of practical support arises.
We do offer a free first advice, to determinate your case and give you a direction how and what may be the way forward, in order to build confidence with a potential client.
As professional specialists, in charge of acting in motor accident damage claims in South Africa, we offer a well performing, decisive and demanding claim pursuit, at affordable fees.
It's so easy contacting us by email.
The effective way will be sending an email containing the nature, damage and problems detected. Once sent through to us, we will study the matter and after analysing the facts, we get back to you by email (most commonly within about 3 hours), with the result and advice,
- free of charge.
If you like to explain your problem to our claim manager on duty, you are welcome to contact us by phone for an initial briefing on cell 076 770 3179 (standard rates apply).
For best results: dont't just call, once you took notice of the opportunity!
First think what you like to get accross, best file it as email and call therafter.
For reasons to convince you not just calling immediately, please follow: how to contact RAMLA successfully.
It will be much more effective; if we do get a briefing of the matter via email, before a telephone call, so we will be prepared answering your questions.
* please note that a practical claim pursuit will not be free of charge and comes with a paid mandate, but at reasonable and affordable fees.
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Car accident compensation claims for damages, may cause some headache,
in South Africa.
RAMLA can be the solution to sort out MVA problems.
Not everything in a compensation action goes smooth and the way wanted, as we are confronted with numerous possible challenges.
RAMLA is a specialised expert in material car accident damage claims,
demanding, enforcing compensation actions, supporting disputes with Motor Insurance Companies or its agents, work in Ombudsman's review cases, or defend a motorist against unreasonable or inflated compensation claims.
Contact RAMLA to analyse your case, and get a free opinion where you stand and what to do next. You can contact RAMLA 7/24 and receive a response soon.
It's so easy, just e mail your story and attach what you got to make the RAMLA claim manager understand your problem.
Just draft a brief report of what had happen and send it (use this mail link) to RAMLA for free analyses and you will receive a reply soon.
Contact us now and let us know how we can help you?
email us your story and details to ramla@ramla.co.za for a free first analyse and advice.
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RAMLA offers full legal support to solve car accident claim, a comprehensive claim preparation and action to enforce compensation, all the way up to a court case.
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RAMLA don't maintain local offices all over the country
One of the cost controlling measures in the RAMLA concept is, not to hold offices all over the country. This means you cannot just make an appointment to speak to your RAMLA claim manager in a local office, but you can talk to them over the phone and/or preferred by email.
For those who prefer a personal chat/meeting, an appointment with the local RAMLA correspondent attorney can be arranged, but unfortunately that comes with the costs to pay them, for such appointment.
Corresponding with RAMLA electronically is a proven working strategy and will comfort anybody with easy exchange of facts and data, not even needing the time to make appointments, take time off to get to the offices, and save any such cost for consultation.
It has been proven over the time, that telephonic discussions don't add much value to solve a problem, as the emotional aspects outweigh the factual statements. Given the accepted truth, that motor car accident compensation matters are to deal with on facts, little will do better as a written statement, and send via email, as a quick, easy and commonly reliable communication.
A telephonic discussion however can be very useful, if decisions needed to be taken, either to evaluate a settlement proposal or escalation of a matter, so to discuss the pro and cons of the options available.
Executing the clients claim, means get in touch with all relevant parties involved. Those, as the 3rd party or the insurance company, witnesses or the assessment experts, all reside in different locations. Interacting with them properly, does not require being a neighbour.
Any local member of the legal profession, can probably be a neighbour of the client, but not of all stakeholders or even holding office in the area of the court of jurisdiction.
If a matter cannot be solved in the pre litigation phase and needs to be taken to court level, a local correspondent attorney will serve all the local requirements in the legal process.
For those clients, don't want to waste high local attorney's fees, and beeing prepared to cooperate and engage in a matter personally, proper briefed and provided with the actions according to the rules of the court of law, they can pursuit the local legal action with RAMLA directly, in the further process, one more time to lower fees.
This procedure however can bear some risks and is not suitable for anyone.
Isn't this you are looking for, an effective and affordable way to claim for damages?
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RAMLA fee structure
RAMLA fee structure is divided into three different level of support.
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Support by advising you, how to pursuit your own case and attending /advising on the matter, in the several steps on the way of a demand.
2.
RAMLA pursuits your claim on your behalf, interacts with all the participants in the matter, in the pre-litigation phase (all before a court of law must be approached for legal action, if the other party disputes of will not pay your claim).
This includes the detailed preparation of the claim, demands to pay the compensation and subsequent work towards reimbursement, including interaction with all stakeholders involved or needed including specialists/experts etc. and settlement agreements.
3.
Legal court actions in the local court of jurisdiction and court level, including case preparation, service of summons and selecting and interacting with the correspondent attorney. Attending subsequent settlement negotiations/agreements and keeping the client up dated is understood as obligatory to end a client's case successful and to satisfaction.
To find out which will be your basis of service, you should get in touch with RAMLA asap and we will help you to get the matter going, soon. A service and cost schedule is available on request.
Why not just send an email with your problem and we start getting it solved.
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How to communicate/interact with RAMLA.
The way to communicate and exchange data and material, needed in the preparation, pursuit and demand in a recovery claim, will mainly performed by email.
E mail is a very fast and reliable medium to communicate and is highly preferable over ordinary postage or even hand delivery of documents to local offices.
Digital file exchange i.e. photographs of the accident scene or the car damages etc. will be much more effective this way, as print out and post it.
Working with RAMLA, you don't need bringing the items to a local office, taking time, transport and preparation of any prints, copies etc., but instead being able to deliver, once in front of a connected computer or smart phone, to any time it's convenient for you.
As the email allow for the transport of digital attaches, such as photographs or copies of statements scanned into a digital file, can be done easy, quick and cost effective, if you do have access to the internet.
In other words, internet access is a must, if you want to deal with RAMLA.
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What is needed to have a successful or strong case and win a car accident damage claim?
A case of motor accident damage compensation is one of facts and not of emotion. Adherence to traffic regulations, additional duties imposed by precedents and obligations interpreted by our courts, are the factors deciding a case.
Winning a case isn't a magic matter, it's just a combination of positive and negative facts and the ability and experience to present the case professionally and more importantly, preparing the matter of evidence properly.
Unsubstantial allegations, wrongly cited contract obligations or other questionable arguments or proof offered, need to be addressed and rebutted and factual evidence presented in order to set matters in the correct light.
Some of the Inquirers ask about our success rates. Well understandable, but the answer must always be, RAMLA can only enforce matters, that are backed by evidence. Should a party be unlucky correctly deemed and identified to be the liable party, the best to be done is to mitigate the claim, as good as reasonably possible.
A good accident documentation will need having: photographs best those of the scene of accident, showing the situation right after the impact, the involved cars in the place, they came to still stand.
It should be looked out for witnesses and the contact details taken. Own notes will be very helpful and one should not rely on a police accident report only. The police accident report focuses on violation of traffic regulations and not on support of civil compensation actions.
The damages should be photographed as good as possible and proper repair quotation, listing all needs to repair, is at hand.
To win and being successful, with a claim for car accident damage compensation, it should be understood that is not a magic thing being awarded for what is fair and full. A strong case but must be based on facts that will have proof.
Next to factual evidence, eye witness testimony, is one of the best and most successful evidential proof, provided the witness is credible.
If you mandate RAMLA to handle your compensation claim, RAMLA supports you by advising what information's and details must be assembled to build up necessary proof and evidence. This must be understood that you - the party involved - must support RAMLA claim management actively, to improve, if your documentation is lacking and not suitable to proof your merits jet.
RAMLA often observe that victims looking for compensation just gathered some data, relate those to RAMLA and do think all works from alone now. Unfortunately this is not the case. The time when all works on RAMLA based actions and do not need your direct involvement, will be when the claim basis - proof and evidence - had been established.
All then can be managed by your RAMLA claim manager to demand and pursue the case, including the initiation of legal actions, depending on the mandate you may give to us.
No claim has any chance of success when the merits cannot be proven.
Should you have missed out to do proper accident documentation on the scene of the accident and thereafter, RAMLA will support you in some ways to improve such, but needs your active support.
If i.e. you not even have the details of the deemed responsible driver, RAMLA will advise you what could be done to find out the true details.
If you missed out to have witness statements or other documentary proof, but you got at least some contact details, they should be contacted and found out if there may be some support in testifying.
Potential witnesses don't really like to be involved into any disputes, that may take course in a court of law action and they should be provided with all support possible or affidavits to be signed, so they have a low key impact of participation, and the RAMLA claim management can build on that, to take your motor car accident compensation claim a step further.
Submit your accident documentation for initial review by RAMLA claim service, and receive comments and recommendations, absolutely free.
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What should be included in a case briefing submitted to RAMLA
We did explain what is meant with our free first advice, but like specifying what is good and suitable to include in such a briefing.
1. Concentrate on facts and try to eliminate frustration or emotion
2. Formulate what had happened with your own words, even if you will approach the matter in some subjectivity, but abide to the correct facts. Include, if there is any admission of liability or decline of such.
3. Drawing a good sketch, easily done by hand, showing the area around the accident, the most important traffic signs and limitations, the participating vehicles in its positions - before - during and after the impact to still stand, positions of other traffic and witnesses.
4. Photographs from the scene, best if all cars are still standing in position, before moving to a safer place, even if instructed by a police official to move.
Convince those officials, that this moment to take a picture won't harm, but can help a lot in a dispute for compensation, is worth the effort.
5. Photographs of the damages, even those taken later after the car been taken to a safe place.
6. Photographs of the damages of others, if not clear in those pictures taken at the scene. It will help determine the causation and damage values of others.
7. Repair quotation or damage calculation value.
8. Letters of demand or decline of a claim.
9. Other important information.
It will take some of your time to prepare and send such documentation, but it is the only way to step forward and worthwhile the effort. You can help to receive a speedily reply, if you take care that pictures and other files are not submitted at high resolution, rahter smaller in size initally, so our claim manager can open such files even on mobile devices. The rule is, the inital data is as small in data size (resolution) as possible.
The claim manager evaluates the circumstances, what then enables him to predetermine liability, and other relevant matters of your individual case. All that will be free of any charge, cost or any other obligations, even if a non-member submits the car accident documentation for pursuit.
RAMLA reply to you swiftly saying:
1. based on what have been at hand for determination, RAMLA determine where the liabilities are, and who will generally be liable, or if apportioning apply, for which approximate portion of damages.
2. which steps should be taken initially, i.e. in disputes with insurance companies, or if a letter of demand must be formulated and directed to the deemed liable party, or what can be done, finding the party/person that haven't properly identified itself, at the scene of the incident, and much more, which is certainly depending on your individual case.
3. you probably receive advice, where the week points of your case may be, or a recommendation to improve your documentation or proof, as it may be lacking essential details that are needed to pursuit your claim successfully at all , or just for the purpose to build a strong case.
4. if you receive the message, that RAMLA comes to the conclusion you might be the liable party and therefore you should prepare to pay your fair part of the compensation, we can still offer support avoiding you to be overcharged by paying an inflated claim. Please take note that RAMLA stand for fair but full compensation, for all suffered motor car damages, we do not support false positions just to escape liability.
In a case where you might be liable, RAMLA can only help you avoid being overcharged.
After the conclusion of the first examination of a case, action should follow swiftly and if it's a regular matter, the claim must be formulated and served.
Very often we are confronted with motor insurance company's decisions to reject, decline or submitting insufficient settlement offers. Those insurance related problems, may be caused by your own comprehensive cover, or from an insurance company representing a 3rd party, needs urgent attention avoiding disadvantages. This is the time one must decide about the way forward.
Based on that examination and subsequent recommendations to go further, it is on you, the victim of a motor vehicle crash, to decide upon what and if any professional support is needed.
If you still cannot decide what to do, we suggest finding out more about the RAMLA accident claim management and legal service to make an informed decision as the unique RAMLA car accident claim management is very different and supports manage and pursue any accepted claim professionally.
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Contact RAMLA . . . for your free initial case analyse Now
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What must my car accident report to RAMLA include when I submit such for review?
You are welcome to submit your claim.
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Come on board with RAMLA . . . get your car accident damages paid!
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RAMLA Expert Partnership
Become a local partner of our Nationwide Network of experts in adjacent industries, such as:
Legal profession
Panel beater or auto
body repair workshops
Independent vehicle
damage assessors
enhancing mutual business at no cost to either side.
Please follow the link to the industry above to learn more about the offer.
SMS "network" your name and industry, place of business to 076 770 3179
and we call you, or send to
e-mail info@ramla.co.za
Towing industry . . .
partner with RAMLA
Towing any vehicle to safety, after a traffic accident, will be ideal to promote RAMLA highly economical and outstanding claim service to enable the party to claim or defend for material motor car damage compensation, and take part in RAMLA rewards program.
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