|
|
Motor car road traffic accident damage recovery, is what our subject is all about.
|
Below please find some issues and occurrences of common interest, listed and linked.
Car accident issues that matters most:
|
|
|
facilitating a claim
claim against the liable party causing the car accident enforcing full and fair compensation . . .
|
|
Should you do not find the issue you are looking for, contact RAMLA (Road Accident Management & Legal Action), as one of the most experienced experts in matters of car accident damage recovery claims.
We however believe the issue in question will be found on one of the other pages on the
RAMLA comprehensive MVA - motor vehicle accident - Information Platform,
but as we haven't installed a search function, rather contact RAMLA, instead of waste time for a search.
There are sections in the main top selector, such as claim, assessment, legal and insurance matters; you may navigate to find what you're looking for.
Car accident damages as result of a traffic collision, always gives task and commonly hassles, unless one do have a compressive motor insurance cover that lives up to the promises made.
But unfortunately, that's not always the matter and if ordinary South African motorists are asked, if they believe and trust a valid claim is a guaranteed matter, one will hear a number, if not the majority of those questioned, doubting that it will be so.
 Your specialised expert to sort out MVA matters
Professional - competent - swift - decisive and affordable
|
|
|
Issues with South African Motor Insurance companies
|
|
Should a matter be taken to a court of law?
Most commonly the overwhelming number of disputes or claims can be solved in pre-litigation, but if no amicable solution can be found, matters sometimes need the escalation to a court of law to be solved.
It should be noted, that most of the deciders of claims, (insurance claim admins, claim evaluators or technicians, however called and other representatives, regularly do have no certified legal competences.
This means the decisions made to either accept or deny a claim are performed by persons with experience, but often not applying a legal background, taking all facts in consideration, but all too often rely on party statements, without a check on the balance of probabilities if that point of view may represent the correct situation, or act biased as to benefit schemes or other incentives, declining claims to cut down on compensation pay-outs.
Approaching a court of law give the certainty to have the case evaluated to the laws prevailing in accordance with the particular applicable situation, and after analysing the parties written arguments exchanged in the pleading phase of the trial, hearing the plaintiff and the defendant, as well as witnesses and thereafter the judicial officer will come to a decision, making it an order of court.
It is obviously clear, that such comprehensive analytic process will be by far better, than just accept an unjust decision of a person in charge, neglecting the basics of fairness to look onto a claim unbiased.
It may therefore be fairly well to accept the initial costs, coming with a legal action in a court of law, but given the evidence is supportive enough to convince the court on the basis of probabilities to decide in favour of the party, to get compensation and a refund of costs necessary to pursue the claim in court.
|
|
|
|
|
RAMLA contacts:
please note:
phone will not be answered when busy,
as you will call an expert and no call centre -
email will always be attended and replied to swiftly
Standard tariffs apply
RAMLA is dealing with material motor car accident damages and can help if you are a victim in a traffic accident and want to be compensated for the material damages.
RAMLA - Road Accident Management and Legal Action - is a specialist and a solution for motor car damage compensation claims, offering professional and highly economical support in material motor accident damage claims in South Africa, nationwide.
RAMLA offers you a valuable and no cost - first examination of your position and advice how to procced in a claim for compensation, or how to defend against an unrealistic or inflated claim against you.
Motor Vehicle Accident
We offer the solution in Car Accident matters, analysing, supporting, demanding, corresponding, negotiating, settlement agreements and further taking matters to a court of law in South Africa, if no amicable solution could be found, in pre-litigation, to best favourable conditions in a professional and decisive routine.
Facing challenges with motor car accident issues in South Africa?
RAMLA will be the solution,
demanding compensation, resolving disputes, defending against inflated or unreasonable claims,
in all sectors of vehicle accident damage compensation problems.
|
|
A victim of a car accident suffers damages, better take support before mistakes comes in!
|
|
RAMLA is an experienced specialised expert in all MVA (motor vehicle accident) issues.
We claim damages from 3rd parties or insurance companies, solve disputes in existing actions to the benefit of the RAMLA client, or defend against unreasonable of inflated actions against a RAMLA client.
RAMLA offers service options to solve matters in process or dispute, which are capped on fees, but not capped on actions we do perform to find a satisfactory settlement, regardless if matters are complicated or work out relatively smoothly.
In order to enhance trust and confidence in our work, we do offer a first free advice on a potential client's particular matter.
Kindly take note of the info below, before you contact RAMLA.
We do offer a free first advice, but unfortunately we cannot supply a free pursuit of your claim. As professional specialists, in charge of acting in motor accident damage claims in South Africa, we offer a well performing, decisive and demanding claim pursuit, at affordable fees, but not free of charge.
Keep this in mind before you contact RAMLA, if you expect experts to work for you - free of charge.
It's so easy, just e mail your story and attach what you got to make the RAMLA claim manager understand your problem.
Just draft a brief report of what had happen and send it (use this mail link) to RAMLA for free analyses and you will receive a reply soon.
|
|
Motor Vehicle Accident
We offer the solution in Car Accident matters, analysing, supporting, demanding, corresponding, negotiating, settlement agreements and further taking matters to a court of law in South Africa, if no amicable solution could be found, in pre-litigation, to best favourable conditions in a professional and decisive routine.
Facing challenges with motor car accident issues in South Africa?
RAMLA will be the solution,
demanding compensation, resolving disputes, defending against inflated or unreasonable claims,
in all sectors of vehicle accident damage compensation problems.
|
|
|
|
RAMLA can be contacted free of charge for a personal feedback to email for your initial individual advice.
Good Day, on your way looking for solutions to resolve any kind of car accident problems, you found the RAMLA web information platform, which offers a variety of information.
However good such general content may be, it will never be good enough to answer questions to a particular and individual matter.
That's why RAMLA offers a free - first - analyse of a personal case, giving you some feedback of what is at stake and what is your position.
You are welcome to contact and brief us with your particular problem, best just in a verbal statement send via email to info@ramla.co.za - and lay out what had happened at and before impact, mention the problems and if you like, add a sketch, showing all the participants positions, before - as to accident - and to still stand thereafter, and the scene of the accident, with road signs ect.
A sketch can clarify a lot and be better as many words.
Some pictues of the damaged cars, best those taken at the scene of accident, can evenly help us understand better, to verify the impact or extend of damages.
In case of disputes i.e. with motor insurance companies, let us know the issue of dispute and if any written statement about a short-falling offer or even a full decline is available, kindly forward and comment on it about what is your position.
It will be helpful, if a comment is made weather the dispute arose from a 3rd party or a comprehensive claim against your own policy.
Given an Insurer or party base its argumentation on an expert or reconstruction investigation, a report should be available, which will commonly lay out reasons, and will be essential to be forwarded.
Always the best and easiest way to contact RAMLA, is by sending us an email, telling us in short what the challenge is and give us a short overview of what had happened and what is regarded as the major problem.
|
|
RAMLA is a specialised expert in all MVA matters,
claims, disputes (3rd party / comprehensive Insurance cover) and defensive actions against unreasonable or inflated claims, professional - affordable.
Contact RAMLA for free analyses and your support to have a damage claim paid or defenced. Contact
|
|
The RAMLA web site is a comprehensive and specialised platform, dealing with all sorts of issues of motor car accident or road traffic damages matters, particular with the question of compensation and give answers to factors of dispute or problems.
As the RAMLA web site is information orientated and do not strive for best design or sophisticated method of use, finding all one may want, you need to go via the keyword search, if the internal linkage isn't good enough.
Should a valued reader do not find what will be reasonable expected to find, given it is a part of car accident issues in South Africa, you are welcome to inform us to check if we can improve.
|
|
|
What you rather should not do, don't copy us a complete file of an on-going dispute etc.
We should know what is at stake in simple terms, before we request further information.
If you provide us with pictues, kindly reduce to a density of below 2 mb per pic or even less, as that will be more than enough for review.
Thank You
|
|
What you rather should not do, don't copy us a complete file of an on-going dispute etc. We should know what is at stake, before we request further information.
The favourable way on an initial contact is by email. You will get a reply relatively soon, commonly within about three hours or the next day, if late. We take the information provided and reply with what we think of it and how to go or what we like to be provided with additionally, to understand the case in full.
Our claim management on duty can even be called over the phone, but don't just do so, as you know there is a possibility. At least you should prepare yourself of what you like to get across. More complex matters should in any case be submitted in writing by email, before calling, in order for us to have an understanding of the problem.
Kindly note that telephonic conversations cannot be studied twice, as we can do with emails, to get the full information we need, avoid misunderstandings or just don't get the important matters of the issue across. Keep in mind sometimes bad phone line quality.
It will be much better contacting us by email first, and once you got a reply - which will commonly be soon, in about one to three hours' time usually, you may call us thereafter, if there is something to clarify which can be done better over the phone.
RAMLA will be there for you when you have time, even at evenings, weekends or holidays, we do reply quickly. Should that out of some reason not be the case, your matter will be attended asap.
What RAMLA - Road Accident Management & Legal Action - can do for you, with our initial free advice, or later perhaps by pursuing your case on your behalf.
South African motorists caught up in a traffic accident, may be in need for support, in order to get paid for car accident damages, suffered in a crash on public roads.
Taking on the challenges coming with a vehicle collision and subsequent damage compensation, can create some headache, despite one should think such matters may be sorted out easily.
Just contact the perpetrator and/or the motor insurance covering him/her, and addressing the matter will not always trigger a solution, and may destroy the believe in a fair and reasonable outcome.
A reader of this page wouldn't be here and found some, hopefully valuable information, about all sort of motor accident compensations problems, if there wasn't a problem at all.
Before elaborating unchartered territories, don't hesitate and contact RAMLA for a first, free of charge, analyse of your particular matter.
What should be included in a case briefing to RAMLA
We did explain what is meant with our free first advice, but like specifying what is good, important and suitable to include in such a briefing.
1. Concentrate on facts and try to eliminate frustration or emotion when drafting your briefing of what happened.
2. Formulate what had happened with your own words, even if you will approach the matter in some subjectivity, but abide to the correct facts. Include, if there is any admission of liability or decline of such.
3. Drawing a good sketch, easily done by hand, showing the area around the accident, the most important traffic signs and limitations, the participating vehicles in its positions - before - during and after the impact to still stand, positions of other traffic and witnesses.
4. Photographs from the scene, best if all cars are still standing in position, before moving to a safer place, even if instructed by a police official to move.
Convince those officials, that this moment to take a picture won't harm, but can help a lot in a dispute for compensation, is worth the effort.
5. One or two photographs of all the damages, not only your own - but if possible even those of the other car/vehicles, even those taken later after the car been taken to a safe place.
6. Photographs of the damages of others, if not clear in those pictures taken at the scene. It will help determine the causation and damage values of others.
7. Repair quotation or damage calculation or value assessment reports - Quantum
8. Letters of demand or decline of a claim
9. Disputes documentation which show reasons for the dispute in a claim
10 Other important information - Expert investiations - reports, witness statements etc.
It will take some of your time to prepare and send such documentation, but it is the only way to step forward and worthwhile the effort. You can help to receive a speedily reply, if you take care that pictures and other files are not submitted at high resolution, rahter smaller in size initally.
RAMLA will check the briefing, which is expected to be send via email ramla@ramla.co.za, accompanied by some essential documents, such as an insurance decline, a sketch of the developing accident, showing all participating cars in position, before - during and after collision -, some photographs about damages or the scene of the accident, which often can explain more than a lot of words (kindly resize pictures to below 2.5 mb each or even less), or supply us with other information, needed to understand the case precisely.
Don't just copy a complete set of actions, already pursuit with a party or an insurer and expect RAMLA to cross check your matter, by working through all such documentation, for a second opinion.
Start with a briefing in your own words, what had happen, what do you think is the problem or problems and we take it from there.
Should more detailed and further information be needed, RAMLA will let you know, in our initial reply, relatively early after you contacted us.
We will advise you as an inquirer, about our findings and try pointing out a way forward to a solution, either in a claim action or in a defence against unreasonable or inflated claims, free of charge within such first inquiry.
But kindly don't expect RAMLA as an professional expert in all MVA matters, disputes, claims or defences, to pursuit a claim practically and find solutions, within such free analyse option.
Practical claim pursuit needs a paid, but absolutely affordable mandate. Get the support and solution you need, from one of the most experienced and specialised MVA (motor vehicle accident) experts in South Africa.
|
|
RAMLA is a specialised expert in all MVA matters, claims, disputes (3rd party / comprehensive Insurance cover) and defensive actions against unreasonable or inflated claims, professional - affordable. Contact RAMLA for your support to have a damage claim paid or defenced. Contact
|
|
More detailed information about RAMLA:
Your specialised expert to sort out MVA matters
Professional - competent - swift - decisive and affordable
|
|
|
Matters of general interest regarding other issues on several other pages on the RAMLA web info platform
|
|
You want to know more before you contact RAMLA?
In order to enhance a potential new client's confidence, RAMLA offers a first, free fact check of your individual matter, analysing where you stay in a car accident problem or claim, and what your general chances are. We provide a free first email advice, what best to do and about the way getting there.
RAMLA (Road Accident Management & Legal Action) provides a free initial analyses of an individual case, in regard to motor vehicle accident problems, happened in South Africa, to all such inquiries, which comes in via email, briefing us with the matter and problem in question, free of charge.
Therefore we require, brief information of what will be the problem, how the impact unfolded, what your proof and evidence may be, best accompanied by photographs (not in higher resolution of about 1 mega bite each please) and an approximate value of the damages.
If you deal with a problem related to a claim decline, either privately or from a South African Motor Insurance Company, it will be best supplying the decline letter and the correspondence with them.
If you looking for advice in the defence against an unreasonable or inflated claim, brief us as above, but express what you believe is not fair or correct, at all.
Once our claim manager on duty studied your matter, we reply to you (most often in a very short period of time), either with more questions or already with our advice.
Please take further note, that RAMLA is a specialist in car accident compensation matters, and that we do not offer a free pursuit of the matter, once more than just the offered free advice will be needed.
RAMLA will notify you, before any costs or obligation arises, so you don't have any risks in contacting us, to get you a step further in the solution of your claim.
If a new potential client will be satisfied, needing our services, after our free service will be exhausted, and we do have a clear picture of your problem, we supply our service and cost scheme for consideration, on request only.
The RAMLA fee structure is reasonable scaled and very competitive to any other known offers, solving those car accident compensation claims.
Kindly take note that the free of charge first advice, cannot be interpreted as legal advice, which can have any repercussions to RAMLA, once utilised, interpreted or otherwise and be rendered under the terms & conditions, laid out on RAMLA web pages.
Once you decided not to take your matter further or even don't like to utilise RAMLA claim managing services, an information about your intention will be appreciated, and some of our friendly contemporaries even expresses gratitude or critics.
Contact RAMLA . . . for your free initial case analyse Now
Let me reiterate, that RAMLA can and will be the right choice, if we are talking recovery of material damages caused in a motor car accident, in South Africa. We currently don't attend bodily injury (RAF) claims.
RAMLA as a specialist for the recovery of any motor vehicle damages caused by others, or even if you are the alledged negligent motorist and need defend am unreasonable or inflated claim suing you for payment.
Disputes with South African motor insurance companies, whether in terms of comprehensive cover or 3rd party claims, is a daily matter in the professional RAMLA support.
We pursuit claims on your behalf getting your damages paid, or support your own claim efforts with special advice.
RAMLA offers a free first advice, where you are in a case and what can be the way forward.
Involved in a motor car crash on South African roads and faced with vehicle damages, which needs actions to get compensation for the destruction, one must know where you stand, in terms of liability and how to get on demanding and enforcing against another to pay.
If you brief our claim manager on duty, highly preferred by email, with the details of your claim, especially how it unfolded and what is damaged and particular problems you may face, we look into your matter and determine what we think is your position in the dispute and recommend which steps can be taken next.
Our advice can be taken either to protect against unreasonable or inflated claims, or how to get your claim matter going and what to do initiating the process, to get your compensation paid.
After we checked about your matter and determine what we think is your position in the dispute and which are the next steps to be taken, you should decide on your way forward.
If you want more advice, or practical actions to get matters processed, kindly understand that such detailed investigation in your matter and/or practical pursuit of a claim must have a price, even if still very affordable and reasonable.
It's simply impossible for specialised MVA experts to pursuit a claim free of charge. For more detailed information, the RAMLA service and cost scheme will be available on request and emailed to you.
Being able giving you such comforting free feedback, we do need at least some material on hand to find out what had happen and initially examine and determine the party's liability and look onto the damages.
Lot's of cases we receiving, are disputes with South African insurance companies, either those arising from your own comprehensive motor cover, or in dealing with 3rd party damage compensation claims.
The other important matters are those to claim against another party (insured or not insured) or defend people against unreasonable or inflated claims.
RAMLA had answered to some thousand individual inquiries, making use of the free advice option and provided those with free analyses and further directions, without eventually been given RAMLA a mandate.
So, get started and e mail us your case problems and give us some details, getting a free first analysis to determine, what is your position and what you might intend to do next, realising your claim. What we need is just a brief report of what had happen and we can take it from there. Photographs of the damage and the accident scene are always good to help evaluate the matter.
In order to advice in economic terms, the damage value or estimate will be beneficial.
Feel free to submit what you got presently, but don't just copy a complete file of actions already been dealt with another party, an Insurance Company or even the Ombudsman and expect us to crosscheck the matter and tell you what has been done wrong, free of charge.
Such examination can only be covered under the free advice option, if RAMLA invite an Inquirer to do so, but in all regularity it comes with a small case analyse fee.
Just start with the brief report and enter into interaction with the RAMLA claim admin, who will put the relevant questions to you to give feedback. RAMLA will reply swiftly.
Should a potential client consider a RAMLA mandate, even coming with some costs, it can however be said, the RAMLA fees will most probably be well lower, as those local attorneys need to charge.
In most compared cases, the fees RAMLA offers, has been significantly cheaper as other service offers, but on top more competitive in regard to the specialised and professional service, only concentrating on road accident damage issues, as well as the RAMLA resolute claim processing.
RAMLA does not bill hourly rates, but offering "flat rates" for a bundle of services, limited to a capped once off fee, but not limited in actions RAMLA performs to solve the problem, regardless if complex and complicated or relatively easy to sort out.
This gives a client the certainty that costs are contained, but work performed well with limits only if all reasonable been done, taking away any financial risks, but gives cost certainty.
Any given advice will be free of any charge or obligation, unless RAMLA inform the client otherwise, before any fees are due.
Before mandating RAMLA, you must study and agree with the terms contained in the RAMLA service & fee scheme, you may request after we did your initial free case analyses.
Please read more below.
If you want mandating RAMLA, we start with a small registration process and once our service is activated, we work to solve matter for a client starts
After you studied and agreed to our service and fee options, contained in the RAMLA service and fee scheme, it will be accomplished by a request form, you may file and return, if you are certain you want to go forward with us.
In case you like to mandate RAMLA, to pursuit your matter, we start with a detailed analyse of the case and the handle the full process of demand for compensation, initially in the pre litigation phase, to get your compensation paid, or act on your behalf in defence against unreasonable or inflated claims, whatever your particular matter requires.
RAMLA will go all the avenues finding a successful settlement for a client, do all to avoid legal action in a court of law, for a reasonable and capped (one pay - full action) fee.
Once a potential client decided to mandate RAMLA, we need admitting, that our fees must be paid up before we engage in actions. They are too small to enforce, if a reluctant person just like taking our services and utilise the solution, but decide not paying our fees. Unfortunately we have had that too many times, so there is no other way as to comply or look for other options.
Our particular business concept concentrate inteligence, man power and office service in one central office and don't offer a client a face to face meeting in a local RAMLA office.
We do know and respect, that this may not be everybody's choice and those who do like discuss matters in person, make time for appointments, visiting the local offices just to get the message across, should do so, best with an experienced local attorney, but must contribute the time and even pay for such consultation, sometimes the same amount RAMLA offers to do the full pursuit.
We work via electronic media with our clients and stakeholders in the claim process. That needs to be accepted if working with RAMLA, accordingly.
Next to the financially benifitial terms, RAMLA is one of the most experienced MVA (motor vehicle accident) specialiesed expert in South Africa, which will certainly support the success of a claim, dispute or defence matters, in favour for the RAMLA client.
Once a potential client is convinced of our capability and accept the way we work, a mandate can be requested by supplying RAMLA with the personal and residential details of the new client, triggering a written confirmation entailing all the information a client needs to know to activate (pay) the mandate.
It is however highly appreciated, that such a service request will only be forwarded, if the client is willing and capable to activate the RAMLA mandate in a short period of time.
Should there be any difficulties fitting the mandat fees into the budget, rather wait until the funds are available.
Motor Car Accident, in South Africa?
You want your car accident damages being paid for and receive your material vehicle accident damage compensation for destructions, suffered in a traffic accident on South African roads?
You are welcome to contact RAMLA to receive free advice after a free accident fact check to determine your position.
Contact RAMLA (Road Accident Management & Legal Action), tell us your Motor Vehicle Accident story, the issues of concern, the problems you detect or face and get a free check and advice how to proceed.
We will check and analyse your individual case and revert to you - most of the time in short circle -.
For best results contact us by email initially, give us an idea of the incident, attach one or two pictues of the damages or relevant situation, the extend or value of the damages suffered - if already assessed -.
In case of an Insurance claim decline, supply us with a copy of the repudidation letter, of give us the reason for the rejection and name the Insurance Company.
Should you like talking to us (phone contact displayed below), do that after the initial email briefing, but keep in mind even we need some time to check about your matter first.
You are welcome to utilise such valuable absolutely free inital advice*
|
| RAMLA can be the solution in MVA matters
Do you know that RAMLA is a specialised expert in handling and enforcing or defending all kind of MVA (motor vehicle accident) matters, pursuing motor car accident compensation claims, Insurance dispute resolutions, for its clients - effective - professional - decisive and resolute, to best and affordable fees.
|
|
As you probably have recognised on our comprehensive web information platform, we do know what we are taking about.
We do invite anyone in South Africa, facing an MVA (motor vehicle accident) problem, to contact us for a first - free - analyse of your particular matter and get initial advice how to proceed.
As a specialist in traffic accident recovery actions, we act for clients/members in the relevant manner, but based on a paid mandate or membership, if a need of practical support arises.
We do offer a free first advice, to determinate your case and give you a direction how and what may be the way forward, in order to build confidence with a potential client.
As professional specialists, in charge of acting in motor accident damage claims in South Africa, we offer a well performing, decisive and demanding claim pursuit, at affordable fees.
It's so easy contacting us by email.
The effective way will be sending an email containing the nature, damage and problems detected. Once sent through to us, we will study the matter and after analysing the facts, we get back to you by email (most commonly within about 3 hours), with the result and advice,
- free of charge.
If you like to explain your problem to our claim manager on duty, you are welcome to contact us by phone for an initial briefing on cell 076 770 3179 (standard rates apply).
For best results: dont't just call, once you took notice of the opportunity!
First think what you like to get accross, best file it as email and call therafter.
For reasons to convince you not just calling immediately, please follow: how to contact RAMLA successfully.
It will be much more effective; if we do get a briefing of the matter via email, before a telephone call, so we will be prepared answering your questions.
* please note that a practical claim pursuit will not be free of charge and comes with a paid mandate, but at reasonable and affordable fees.
|
|
Car accident compensation claims for damages, may cause some headache,
in South Africa.
RAMLA can be the solution to sort out MVA problems.
Not everything in a compensation action goes smooth and the way wanted, as we are confronted with numerous possible challenges.
RAMLA is a specialised expert in material car accident damage claims,
demanding, enforcing compensation actions, supporting disputes with Motor Insurance Companies or its agents, work in Ombudsman's review cases, or defend a motorist against unreasonable or inflated compensation claims.
Contact RAMLA to analyse your case, and get a free opinion where you stand and what to do next. You can contact RAMLA 7/24 and receive a response soon.
It's so easy, just e mail your story and attach what you got to make the RAMLA claim manager understand your problem.
Just draft a brief report of what had happen and send it (use this mail link) to RAMLA for free analyses and you will receive a reply soon.
Contact us now and let us know how we can help you?
email us your story and details to ramla@ramla.co.za for a free first analyse and advice.
|
|
|
|
RAMLA offers full legal support to solve car accident claim, a comprehensive claim preparation and action to enforce compensation, all the way up to a court case.
|
|
What does it mean: RAMLA car accident claim management
You are looking for good, professional and deceive claim support to best economic conditions? Certainly you can expect and get this from RAMLA.
RAMLA offers you a quality support in motor vehicle or car accident matters for lower fees as others may offer, as we cut away overhead cost and rental for offices and stuff needed to run such local offices etc., but don't compromise on intelligence and training of our headquarter stuff to provide such ambitious legal support, for your damage recovery in car accident matters.
If other's maybe just promise something like that, RAMLA makes a difference as we organised our basics more competitive and customer/client friendly, so we can keep our promises.
One of the reasons we deliver quality and more for less, because we specialise in just motor car accident damage recoveries.
We act from a central office in the Western Cape of South Africa, but pursuing claims nationwide for clients. A large number of mandates comes from Gauteng Province.
Our medium of correspondence is the effective and cheap internet based e mail. We don't rely on face to face meetings, just to please you with a face. We don't waste time (time = money) in person to person conversations. Motor accident damage claims are based on facts and not on conversation.
Remember, personal or telephonic conversations are time consuming and sometimes badly ineffective. Just having a meeting means: make an appointment, get to the offices, have your (most often short) conversation, drive home and pay for all those time and movement.
Attempting avoid those ineffective factors, are some of the many reason for our ability to keep our promises to give you more quality service for less fees.
Think about a message a South African legal protection insurance policy provider like to get across - we provide you with the toughest lawyer to the cheapest condition - Does life work like that?
We do offer a variety of support options, starting with a detailed analyse of your individual case and a comprehensive advice how to proceed up to a full claim pursuit in pre-litigation (all we do before legal action in a court of law is unavoidable) or in the pleading and/or litigation phase (legal actions in a court of law) once a decision is made taking the matter further, whereby litigation needs regularly a corresponding Attorney holding office in the area of the court of jurisdiction.
RAMLA don't maintain local offices all over the country
One of the cost controlling measures in the RAMLA concept is, not to hold offices all over the country. This means you cannot just make an appointment to speak to your RAMLA claim manager in a local office, but you can talk to them over the phone and/or preferred by email.
For those who prefer a personal chat/meeting, an appointment with the local RAMLA correspondent attorney can be arranged, but unfortunately that comes with the costs to pay them, for such appointment.
Corresponding with RAMLA electronically is a proven working strategy and will comfort anybody with easy exchange of facts and data, not even needing the time to make appointments, take time off to get to the offices, and save any such cost for consultation.
It has been proven over the time, that telephonic discussions don't add much value to solve a problem, as the emotional aspects outweigh the factual statements. Given the accepted truth, that motor car accident compensation matters are to deal with on facts, little will do better as a written statement, and send via email, as a quick, easy and commonly reliable communication.
A telephonic discussion however can be very useful, if decisions needed to be taken or matters discuss in principle, either to evaluate a settlement proposal or escalation of a matter, so to discuss the pro and cons of the options available.
Executing the clients claim, means get in touch with all relevant parties involved. Those, as the 3rd party or the insurance company, witnesses or the assessment experts, all reside in different locations. Interacting with them properly, does not require being a neighbour.
Any local member of the legal profession, can probably be a neighbour of the client, but not of all stakeholders or even holding office in the area of the court of jurisdiction.
If a matter cannot be solved in the pre litigation phase and needs to be taken to court level, a local correspondent attorney will serve all the local requirements in the legal process.
For those clients, don't want to waste high local attorney's fees, and beeing prepared to cooperate and engage in a matter personally, proper briefed and provided with the actions according to the rules of the court of law, they can pursuit the local legal action with RAMLA directly, in the further process, one more time to lower fees.
This procedure however can bear some risks and is not suitable for anyone.
Isn't this you are looking for, an effective and affordable way to claim for damages?
RAMLA fee structure
RAMLA fee structure is divided into three different level of support.
1.
Support by advising you, how to pursuit your own case and attending /advising on the matter, in the several steps on the way of a demand.
2.
RAMLA pursuits your claim on your behalf, interacts with all the participants in the matter, in the pre-litigation phase (all before a court of law must be approached for legal action, if the other party disputes of will not pay your claim).
This includes the detailed preparation of the claim, demands to pay the compensation and subsequent work towards reimbursement, including interaction with all stakeholders involved or needed including specialists/experts etc. and settlement agreements.
3.
Legal court actions in the local court of jurisdiction and court level, including case preparation, service of summons and selecting and interacting with the correspondent attorney. Attending subsequent settlement negotiations/agreements and keeping the client up dated is understood as obligatory to end a client's case successful and to satisfaction.
To find out which will be your basis of service, you should get in touch with RAMLA asap and we will help you to get the matter going, soon. A service and cost schedule is available on request.
Why not just send an email with your problem and we start getting it solved.
How to communicate/interact with RAMLA.
The way to communicate and exchange data and material, needed in the preparation, pursuit and demand in a recovery claim, will mainly performed by email.
E mail is a very fast and reliable medium to communicate and is highly preferable over ordinary postage or even hand delivery of documents to local offices.
Digital file exchange i.e. photographs of the accident scene or the car damages etc. will be much more effective this way, as print out and post it.
Working with RAMLA, you don't need bringing the items to a local office, taking time, transport and preparation of any prints, copies etc., but instead being able to deliver, once in front of an Internet connected computer or smart phone, to any time it's convenient for you.
As the email allow for the transport of digital attaches, such as photographs or copies of statements scanned into a digital file, can be done easy, quick and cost effective, if you do have access to the internet.
In other words, internet access is a must, if you want to deal with RAMLA.
What is needed to have a successful or strong case and win a car accident damage claim?
A case of motor accident damage compensation is one of facts and not of emotion. Adherence to traffic regulations, additional duties imposed by precedents and obligations interpreted by our courts, are the factors deciding a case.
Winning a case isn't a magic matter, it's just a combination of positive and negative facts and the ability and experience to present the case professionally and more importantly, preparing the matter of evidence properly.
Unsubstantial allegations, wrongly cited contract obligations or other questionable arguments or proof offered, need to be addressed and rebutted and factual evidence presented in order to set matters in the correct light.
Some of the Inquirers ask about our success rates. Well understandable, but the answer must always be, RAMLA can only enforce matters, which are backed by evidence. Bad evidence equals bad chances, good evidence however pave the way for success.
Should a party be unlucky correctly deemed and identified to be the liable party, the best to be done is to mitigate the claim, as good as reasonably possible.
A good accident documentation will need having: photographs best those of the scene of accident, a sketch showing the situation right after the impact, the involved cars in the place, before the impact, at impact and where they came to still stand.
A look around for any video camera installed, either at robots or other installations, such as residential gates or private houses, should be taken and if found, contacted to get some footage as evidence.
Some sophisticated motorists, do have on board cameras installed, which can be a good tool to find the proof needed.
It should be looked out for witnesses and the contact details taken. Own notes will be very helpful as one should not rely on a police accident report only. The police accident report focuses on violation of traffic regulations and not on support of civil compensation actions.
The damages should be photographed as good as possible and proper repair quotation, listing all needs to repair, should be at hand.
Wining and being successful with a claim for car accident damage compensation, it should be understood that it is not a magic thing being awarded for what is fair and in full. A strong case must be based on facts that will have proof.
Next to factual evidence, eye witness testimony, is one of the best and most successful evidential proof, provided the witness is credible.
If you mandate RAMLA to handle your compensation claim, RAMLA supports you by advising what information's and details must be assembled to build up necessary proof and evidence. This must be understood that you - the party involved - must support RAMLA claim management actively, to improve, if your documentation is lacking and not suitable to proof your merits jet.
RAMLA often observe that victims looking for compensation just gathered some data, relate those to RAMLA and do think all works from alone now. Unfortunately this is not the case. The time when all works on RAMLA based actions and do not need your direct involvement, will be when the claim basis - proof and evidence - had been established.
All then can be managed by your RAMLA claim manager to demand and pursue the case, including the initiation of legal actions, depending on the mandate you may give to us.
No claim has any chance of success when the merits cannot be proven.
|
|
Aspects and options
RAMLA membership
RAMLA membership is your ticket for relaxation if it comes to any kind of MVA (motor vehicle accident) issues to be solved by membership
|
|
RAMLA - Road Accident Management and Legal Action - is one of South Africa's most experienced and decisive advocates to sort out legal disputes with parties, Insurance companies or act in defence of clients confronted with unreasonable or inflated claims.
Car accident issues that matters most:
We are legal specialist in motor car accident damage recovery matters and offer our services to those suffering damages or in need to defend unreasonable or inflated claims.
Taking on disputes with motor insurance companies, engage in unfair declines or incorrect apportionment of damages, take matter on review to the Ombudsman, or even get matters to be heard in a court of law, should all fail to find a solution and the escalation to a court of law is inevitable.
RAMLA can get you through the trouble, for just some affordable fees, commonly just equal or lower then towing/storage cost may be.
We are one of the most experienced, decisive advocates, when it comes to car accident problems - issues of compensation or defence against unreasonable or inflated claims, bad repair practice and much more.
We work only on motor car accident matters.
Check us out, so you do know if we can uphold we say, free of charge.
Welcome to RAMLA
Road Accicent Management & Legal Action - South Africa
|
|
|
|
How going forward once there is a claim or dispute or other challenges?
Well, once someone checks a web site as this one RAMLA presents, there will be some sort of a problem.
Motor Vehicle Accident (MVA) issues are manifold and can be complex.
It may either be that there is no response from the liable party's Insurer or a repudiation, apportioning or any other decline, such as to violation of terms and conditions.
There are even cases, where a claim is directed to a 3rd party, deemed liable and demanded, but no engagement noticed.
Lot of issues coming up in MVA - car accident matters, may not be handled according to valid law, or wrongly interpreted.
There are many people in South Africa's motor insurance industry, without a legal background and act under instructions, don't care, nor perhaps not having the necessary skills, or just follow a strategy, to get rid of valid claims.
Such should not be accepted and the challenge taken head on, even if it comes with some engagement.
RAMLA as a specialised legal expert can solve such problems, just for a fraction in fees what you may miss out, if you don't have the right support.
In our view, it is not the correct way and get a legitimate claimant's demand, just been brushed away, isn't it?
Just take the time and contact, tell us about the matter and let us take care of it.
|
|
|
|
Defence against unreasonable or inflated claims?
RAMLA can help you most effectively to get a claim dropped or eased.
The results defending someone against whatever car accident compensation claim, can be very good, as often the evidence the Claimant do have is not sufficient to proof the claim, which is a pre-requisite for a successful action.
If it isn't as clear what the implications are and what evidence the other party/Insurance do have, chances are very good to stand through and get a claim successfully denied, even if a summons may have be served already.
The party alleges or accuses is forced to proof the claim and not the demanded party.
Many Insurance recovery claims fall short of such reliable evidence and therefore can be repudiated, even if it comes from attorneys or recovery agents.
|
|
|
|
However we do handle every substantial MVA claim,
against whatever party, Insurance, reluctant party or company successfully, given the merits of the issue are clear and stand a challenge.
Should the merits not be so favourable in the first place, we do all we can, improving such merits, to get the matter being a strong case.
|
|
|
|
Chances of success, if there is a strong case, and any other winning guarantees?
Those are questions we hear frequently, before a new client is prepared to accept some fees.
There cannot be any guarantee of success in legal matters, as the other party may have evidence matching or being better proof. If it comes to an action in a court of law, the presiding officer is the instance of weighting all brought forward in the action and decides.
However if sufficient evidence is at hand, chances are high to predict a win and succeeding with a matter, which ends up in an acceptable settlement/judgement.
|
|
|
|
You want to visit a local RAMLA office in your area and have a chat with one of our experts?
We are very sorry telling you, that we have chosen a different way of performing our business.
In order to hold overhead costs low, and not compromise on expertise and service, we have decided to act from one central, but not public office, in the Western Cape.
In order to hold fees low and offer very competitive rates, compared with similar legal services, we decided to concentrate intelligence and contain costs in this manner.
Anyone who likes to visit his/her adviser or attorney, should not choose RAMLA as a favourite, as we cannot or want honour just that.
But we can deliver the way we operate effectively, wherever you are in South Africa and with whom ever we have to deal, effectively, decisive and affordable.
|
|
|
|
What about fees, must they be paid upfront or can it be deducted from recoveries?
Let me answer the question in short.
Yes, all fees need to be paid up before we take action.
Why is that so?
Our fees are as competitive low, that we cannot enforce any such fees economically, if someone just take our services and thereafter give us hassles to pay.
Any local attorney will do the same, as asking for a deposit, commonly far higher than our entire fees are, upfront.
In general those deposits are offset against fee notes and further deposits requested in due course.
We dont do that. We deliver services not billed on time issues, but on performance phases, which gives cost certainty and the assurance to be taken care of the full matter.
Contact us to get more detailed information.
|
|
|
|
Any doubts about our capabilities or performance as this offer is an anonymous one on the web?
Well I must accept such doubts and can only point out and rely on the many we served before and who may be contactable for reference.
Check out what we display on our comprehensive web pages, which will back up our knowledge and experience without a doubt.
Anyhow we will never accept a mandate before we have had a first free analyse of your particular matter and if you aren't satisfied with our reply, simply don't go on with us, despite it may be detrimental to you.
We value a fair and open informative strategy, keeping a client updated, which will please most of those with an open mind to comunication technologies, such as email etc.
But we can only do what we offer and if you aren't happy with such offer, just get into contact with your local lawyer, or ask us to refer you to someone with specialised knowledge in MVA matters.
|
|
|
|
Should you have been through all before . . .
and still think we can be the one to solve your motor vehicle accident compensation problem in South Africa, just get in contact with us.
You're welcome to be served perfectly.
Kind Regards
Your RAMLA team
|
|
|
